I was very impressed with this company. I ordered an expensive planner, for a gift, and realized I wouldn't receive it in time. I then found it in Amazon, with 2cday delivery. So I emailed Celia in c... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Things go wrong with deliveries, it's the nature of relying on a whole series of events you have marginal control over, generally in another country. Our parcel went missing but Mia followed through o... Näytä lisää
Yritys on vastannut
The company is very proactive and upfront with the mailing and delivery of the Lanky Liner Lock Front Flipper Knife. They provided regular updates regarding where the knife was in transit. Unfortuna... Näytä lisää
Yritys on vastannut
Terrible experience. I ordered a product assuming this was a legit company but received nothing in return. This company chicshouse operates focusing on American customers, has a UK address but is... Näytä lisää
Yritys on vastannut
4,3
Erinomainen
43 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Chicshouse
Dear Twyla Varnado
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
THIS PLACE IS 100% A TOTAL SCAM
THIS PLACE IS 100% A TOTAL SCAM. I ordered a book called "Pussypedia: A Comprehensive Guide". I wanted to surprise the wife (who is a DOMINATRIX and I thought it would be great for her dungeon) for XMAS. I even paid a $15.99 upcharge for "VIP SHIPPING". A few days from XMAS I realized I still had not got an updates. I reached out and they apologized and said that "because of demand its on back order, please allow 7-10 days for us to get this out to you".
So I did that.
And they offered me 15%. After the time passed I reached back out and they said "sorry about that, let me offer you $8 off once it ships" and I said "nope. Just give me a refund". Then I get a response of "please let us ship this to you, we will give you a 15% discount. So its gone from 15% ($6.50) to $8 and then back to 15%.
I refused the discount, told them I dont think they are an honest business and I am not sure they even have the book. Then a woman named MOLLY reached out to me and said she would give me a refund IF I give her a good review.
SO I AGREED BECAUSE SHES HOLDING MY REFUND HOSTAGE
and I got my refund today... and now i am giving them what they deserve. 1-STAR.
because that is all they deserve.
20. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Phoenix
We are deeply sorry that our customer service response and processing speed did not meet your expectations.
We take your feedback very seriously and will further optimize our processing procedures, improve response efficiency, and ensure more efficient and considerate follow-up service.
If your issue remains unresolved, please contact us via the following email address. We will prioritize your response and ensure you receive a satisfactory response as soon as possible:
Customer Service Email: olivia@clientcare2025.com
We will strive to improve and do our best to provide you with a more secure shopping experience.
Best regards
Olivia
scammed
I never got what I ordered just run around on when it would be shipped Never got money back
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear OK Wrecking
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Dishonest Company - zero customer service
Ordered a book from them in early December after reading their shipping policy (3-5 to process order and ships the next day after processing) it’s been 25 days and nothing. I’ve emailed them 3 times and zero response. Had to open a chargeback to get a refund.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear CK
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Terrible experience
Terrible experience. I ordered a product assuming this was a legit company but received nothing in return.
This company chicshouse operates focusing on American customers, has a UK address but is located in China. Do not do business with this place. They shouldn’t be allowed to sale to us.
14. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear S. Garret
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
The customer service was very helpful…
The customer service was very helpful via email and very prompt in time.
10. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Shannon
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great customer service!
I was so excited to get my new planner, but it was lost in shipping. Although I did not receive my order, Molly was very responsive to my request for an acceptable resolution. I’d not hesitate to do business with her company again in the future.
21. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Sabrina
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Nice Experience
My experience with Chicshouse was great. I had a problem & the communication with the company was great. 👍🏾
15. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Phelicia
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
3 Things I Can Appreciate
1. Placing the order was easy. 2. I received my package in good shape, though a few items were out of stock that I ordered. 3. I was offered a full credit towards a new order after a few emails were exchanged.
11. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Rashanda
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Good Customer Service
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear SteveR,
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
The representative was gracious and helpful!
Thank you so much! I received my much anticipated package on time and without incident. The tracking process was exceptionally accurate. It took a bit of time to receive, but the package was in good shape upon arrival and my book in excellent condition. Thank you! It was a pleasure working with you!
8. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Monica,
Thank you very much for your positive feedback.
Knowing that you had a smooth and worry-free delivery experience is a testament to our rigorous shipping process.
🚚 We will continue to optimize our delivery system to ensure stable and efficient logistics services for you and all our customers.
If you have any questions or suggestions, please feel free to contact us. We will be happy to assist you.
Thank you again for your trust and support. We wish you a happy life!
Best regards
Olivia
Company never delivered my original…
Company never delivered my original items. After a lengthy series of emails, where I was polite while they were condescending, I kept my patience for quite some time. A refund was never offered. They told me my original items were no longer in production, yet they remain for purchase on the website. They then offered a discount code, which I repeatedly tried to utilize but would not work on the website. When I asked about it. They told me "we cannot tell you how a discount code works". EXCUSE ME. You type it in at delivery. This company is scam. Has poor customer service. I NEVER write bad reviews because who has time for this negative energy. But I am so done. Do not waste YOUR time or money purchasing from here.
8. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Krayla,
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Communication was great
Communication was great. They communicated with me the whole way until my product arrived. Thank you.
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Customer,
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
The Ethiopian Bible
The Ethiopian Bible is unique. Staff are friendly and helpful.
6. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Customer,
Thank you very much for your recognition of our customer service team, especially for your patience and professionalism in handling your order.
We firmly believe that meticulous service ensures a secure and enjoyable shopping experience.
We will pass on your feedback to the relevant staff, as it is a great encouragement to our team.
We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!
Best regards
Olivia
Customer Service is the Best
Lexie was very helpful and my product came within a reasonable time. This company has really great service!
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Customer,
Thank you very much for your high regard for Lexie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Lexie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Lexi,customer service representative
Lexi, is the customer service representative that made me feel comfortable through this whole transaction. She never let me waiver, and kept me assured. Kudos to you Lexi.
This specific product is exactly what I was looking for. If you could find a way to make it for both the hearing and vision impaired such as audio and video that would be awesome. I'd be the first to purchase.
V/R
David I Rhodes
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Customer,
Thank you very much for your high regard for Lexie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Lexie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
The product is exactly as described and…
The product is exactly as described and communication is awesome. Thank you for the Bible map. Shipping takes a while but it does get delivered.
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Ronnie ,
Hello! We are very pleased that our product met your expectations and thank you for your recognition of our honest and reliable business practices.
✅ Product consistency with description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Contact Information: Customer Service Email: olivia@clientcare2025.com
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Thank you for a wonderful product and…
Thank you for a wonderful product and customer service did a great job.
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Rodney,
Hello! We are delighted that you are satisfied with our excellent service. We always adhere to the "customer-centric" service philosophy.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Contact Information: Customer Service Email: olivia@clientcare2025.com
Thank you again for your evaluation and support. We wish you a happy life!
Best regards
Olivia
The customer service was superb they…
The customer service was superb they respectful on point and accommodating I will definitely be shopping with this establishment again much gratitude and respect.
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear Deborah ,
Hello! We are delighted that you are satisfied with our excellent service. We always adhere to the "customer-centric" service philosophy.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Contact Information: Customer Service Email: olivia@clientcare2025.com
Thank you again for your evaluation and support. We wish you a happy life!
Best regards
Olivia
What a responsive company
What a responsive company! Luna is exceptional. Very detailed and thorough. All my worries were resolved.
8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chicshouse
Dear customer, hello!
Thank you very much for your recognition of Luna, especially for your patience and professionalism in handling your order.
We firmly believe that meticulous service ensures a secure and enjoyable shopping experience.
We will pass on your encouragement to Luna, as it is a great encouragement to our team.
We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!
Best regards
Olivia
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