Chess Arvostelua 

4 996
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Dean is our Service Account Manager and honestly we couldn’t fault him! He’s one of the friendliest people we’ve worked with and is always so quick to respond whenever we need anything. Any issue... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We recently moved our IT management to ChessICT and are delighted with the service we receive. Chess are very responsive and the team are extremely knowledgeable and helpful. Huge thank you to Harold,... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Chess bought a contact from NBC (this contact was one of our franchises, which we continue paying after they left the business). I wonder how they buy/sell a contact of third party, although NBC... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Just great to speak to humans on the other end of the line. Problems a while ago which they bent over backwards to sort out, which was finally resolved by BT engineer finding a loose wire. Laura Bacon... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Televiestintä

Yrityksen kirjoittama

Chess ICT - One of the UK’s leading ICT solution providers, helping over 30,000 businesses grow through innovative technology and expert advice.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

5 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(4 996)

145 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Diligent Service

I have been a Chess Business customer for many years There was a period that I felt they lost their way but had occasion to re-configure my Broadband and telephony services, oh wow! what a difference.
The time, care and consideration spend on my enquiry was second to none. I felt that my company needs really mattered and with the technical knowhow they managed to come up with the perfect solution.
Joel Baker was the account manager I dealt with and I would highly recommend talking to him.

22. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good afternoon

Thank you so much for your wonderful review! We’re delighted to hear that your recent experience stood out and that our team—especially Joel—was able to provide the care, attention, and technical expertise you deserve. We truly appreciate your continued loyalty and are thrilled to have restored your confidence in us. We're always here to support your business needs!

Thank you

Ryan

Saanut 5/5 tähteä

great company

I’ve been working with this company for over three years, and they’ve consistently been reliable, professional, and easy to work with. Their communication is excellent, and they always deliver high‑quality work on time. Highly recommended.

21. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good afternoon

Thank you for your loyalty and wonderful feedback! We truly appreciate your trust over the past three years and are delighted to hear that our communication and service continue to meet your expectations.

Thank you.

Ryan

Saanut 5/5 tähteä

Pop up virus removal…

Quick reply and sorted solving virus before harmed pc.

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good afternoon

Thank you for your review! I’m glad I could respond quickly and remove the virus before it caused any harm. Always here to help!

Thank you.

Ryan

Saanut 5/5 tähteä

Great customer service with our phone lines

My organisation has been using Chess for longer than I've worked here - I think we might be in our 4th year with them... Currently they manage over 100 phone contracts for us.

Everyone I've spoken to and worked with have been great, so helpful and can sort any problem we present to them :).
Currently my contact is Danielle - she's very quick to reply and when we speak (on email or on the phone) she's so friendly and a joy to work with.

Thanks for everything!

Many thanks,
Naomi

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good aftenoon

Thank you for your wonderful feedback! We’re so pleased Danielle was able to assist you quickly and provide such great service. We appreciate your support!

Thank you

Dean

Saanut 5/5 tähteä

Danielle (Mobile Solutions Specialist)…

Danielle (Mobile Solutions Specialist) is so helpful. Whatever I ask of her she always does her best to accommodate or find solutions to what I've asked of her. She's a friendly member of the Chess team.

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good aftenoon

Thank you for your wonderful feedback! We’re so pleased Danielle was able to assist you quickly and provide such great service. We appreciate your support!

Thank you

Dean

Saanut 5/5 tähteä

Quick and efficient service as always!

13. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good aftenoon

Thank you for your wonderful feedback! We’re so pleased Danielle was able to assist you quickly and provide such great service. We appreciate your support!

Thank you

Dean

Saanut 5/5 tähteä

Danille resolved two major issues for…

Danielle resolved two major issues for us, one on delivery and one on procurment, the service was exceptional and communications were frequent and very helpful. Well done Danielle, we will ask for you again next time !!

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you for your wonderful feedback! We’re so pleased Danielle was able to assist you quickly and provide such great service. We appreciate your support!

Thank you

Dean

Saanut 5/5 tähteä

Gareth and sim replacement

Gareth, my Chess contact, responded to my need for a sim replacement so fast: he helped me in minutes. Sorting and sending out a replacement. Supa fast. Great service. Thank you:)

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you for your wonderful feedback! We’re so pleased Gareth was able to assist you quickly and provide such great service. We appreciate your support!

Thank you

Ryan

Saanut 5/5 tähteä

Exceptional service

Andy Rushton has been exceptional in dealing with my issues and the switch of my air time provider

8. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you for sharing your experience! We’re thrilled to hear that Andy provided exceptional support and made your switch seamless. We appreciate your trust and look forward to continuing to assist you

Thank you.

Ryan

Saanut 5/5 tähteä

Helpful Company

After a slightly tricky start, Gareth at ChessICT has been extremely helpful in getting our phone contracts into line.

8. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you for your feedback! We’re delighted to hear that Gareth was able to get everything sorted and provide the support you needed. We appreciate your patience and look forward to continuing to assist you.

Thank you

Ryan

Saanut 1/5 tähteä

Scented Stocks florist

I'm very unhappy with this company. I cancelled my account at the end of November. Services ceased on December 4th in which i paid my final bill. It's January 6th and i keep getting emails for different payments. I have signed no contract and the portal service is very unreliable. When I get in contact by telephone I feel like I am taking to a robot.

6. tammikuuta 2026
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Hello

Thanks for taking the time to share your feedback.

We’re sorry to hear that our service has not been to our usual standard, and we’re keen to find a way to resolve your issue promptly.

We have located your account information and a member of our team will be in touch.

Your satisfaction is our top priority, and our focus is always on making Chess ‘a great place to be a customer’

Many thanks
Ryan

Saanut 5/5 tähteä

Chess ITC

Chess ITC - Andy Rushton.
Great advice, support, options and solutions provided for our contract renewal.

24. joulukuuta 2025
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good afternoon

Thank you for your kind words! We’re thrilled to hear our advice and support made your contract renewal smooth and successful

Thank you.

Ryan

Saanut 5/5 tähteä

Verry Happy

Really happy with the service we received from Danielle @ Chess.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good afternoon

Thank you for your feedback! We’re delighted to hear you had a great experience with Danielle. Your kind words mean a lot to us!

Thank you.

Ryan

Saanut 5/5 tähteä

Restored Faith

I had started to lose my faith in Chess, but after speaking with Georgia Lowe who actually took the time to understand my issue, and within an hour she had called me back and had it resolved. Georgia has solely restored my faith.
I wish there were more people like Georgia in this world :)

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good afternoon

Thank you so much for sharing your experience! We’re thrilled to hear that Georgia was able to provide the support you needed. We’ll make sure your kind words reach her—it means a lot!

Thank you.

Ryan

Saanut 5/5 tähteä

In thought I had a complicated problem!

In thought I had a complicated problem. I have a business contract for broadband services but due to retirement, I needed to swap this to a domestic contract. I foresaw problems but Chess made it perfectly easy and pain-free. Special shout-out to KerryAnne Farmer-Tomblin who provided excellent service and communication throughout.

16. joulukuuta 2025
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you for your kind words! We’re so pleased Kerryann made the process simple and stress-free for you. Your feedback means a lot to us!

Thank you.

Ryan

Saanut 5/5 tähteä

Danielle Cook has been great to work…

Danielle Cook has been great to work with as our account manager at CHESS. Nothing is ever too much trouble for her, and she always gets things done ASAP. She’s super responsive, easy to deal with, and makes everything feel straightforward. It’s reassuring knowing things are in good hands with Danielle.

16. joulukuuta 2025
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you for sharing this! We’re delighted to hear Danielle has made everything so easy and efficient for you. Your confidence in her support means a lot to us!

Thank you.

Ryan

Saanut 5/5 tähteä

Samsung tablet purchase

Excellent and extremely quick service from Gareth regarding the purchase of a Samsung Galaxy tablet and all the associated set requirements. The tablet was purchased for a team member who was able to be up and running without any issues in a very short period of time thanks to Gareth's help.

8. joulukuuta 2025
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you for your wonderful feedback! We’re thrilled to hear Gareth provided such quick and excellent service, ensuring everything was set up smoothly. Your team member’s seamless experience means a lot to us!

Thank you.

Ryan

Saanut 5/5 tähteä

Fantastic service, as always

I contacted chess today ,to get another mobile contract ..fantastic service i spoke to one of the contacts (alvin) very professional and very quick ,all completed within 10 mins ,would highly recommend, ive used chess for over 6 years now ..never had an issue ✔️

12. joulukuuta 2025
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you so much for your kind words and for being a loyal customer for over 6 years! We’re thrilled to hear Alvin provided such quick and professional service. Your recommendation means a lot to us!

Thank you.

Ryan

Saanut 5/5 tähteä

Very Helpful

11. joulukuuta 2025
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you for your feedback! We’re glad to hear you found our service helpful.

Thank you.

Ryan

Saanut 5/5 tähteä

Gareth has been consistently helpful…

Gareth has been consistently helpful and professional for many years. He has always obtained great deals for all my businesses, and for my own contracts. Highly recommended.

11. joulukuuta 2025
Oma-aloitteinen arvostelu
Chess-logo

Vastaus yritykseltä Chess

Good morning

Thank you for your amazing feedback! We’re thrilled to hear Gareth has consistently provided great support and deals over the years. Your recommendation means a lot to us!

Thank you.

Ryan

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