Hello! I just want send little review. We had an outstanding experience! The entire team was professional, responsive, and incredibly helpful from start to finish. They quickly resolved every que... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great company- easy to work with- excellent contracts- ease of down payments and final payments and the buses were just what we were looking for - we got 2- 56 foot coaches with all amenities!! Pricin... Näytä lisää
Our driver was the BEST! She was on time and very accommodating. If you are looking for courteous, clean, professional and accommodating, please check them out.
From the first phone call to inquire about rates, I received stellar service. The customer service representative searched for suitable options and presented me with several choices. I was regularly... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä CharterUP
Yrityksen kirjoittama
CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators.
Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding.
By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation.
With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.
Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding.
By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation.
With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.
Yhteystiedot
Yhdysvallat
- charterup.com
4,6
Erinomainen
1 t. arvostelua
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Excellent Service!
Excellent service! 3 buses came early so 130 people were able to leave on time. Drivers were excellent drivers and very courteous. We had 2 destinations and buses were there even before we were ready to get on. We got back right on time! I was very impressed!
16. huhtikuuta 2026
Very easy for reservation and very kind…
Very easy for reservation and very kind drivers I am happy with the service they provided.
6. huhtikuuta 2026
Thank you CharterUp!
Michael was INCREDIBLY helpful for our unique booking request. Angela, our driver, was kind, safe, and friendly! The bus was clean and the entire trip was perfect. Thank you!
17. huhtikuuta 2026
NJEA Celebration of Women Bus Trip
I did not ride on the bus, however, all of feedback that I received spoke highly of the professionalism of the driver and the riders raved about the layout of the bus, cleanliness and decor.
15. huhtikuuta 2026
Very easy booking and very responsive…
Very easy booking and very responsive booking agent during the process
15. huhtikuuta 2026
Muy buena exelente puntual
Muy buena exelente puntual
Satisfactoria la volvería a contratar y la recomendaré
7. huhtikuuta 2026
Church Trip Cancelled 3 Days Prior.
Our church is extremely disappointed and we do NOT recommend using CharterUP for your transportation needs. In February, our Youth Ministry booked two 56 PAX buses for $3,500 for a night out in April of this year. Not only did we pay the deposit on time and complete all additional payments, but I also contacted CharterUP the week of our trip confirming that we were all set to go, and received an email back saying, "Everything has been set up, and it is good to go for your trip scheduled on April 17 -18, 2026." Three days before our trip, I received an email and a call that our entire transportation had been cancelled. They did not give an explanation other than the buses were unavailable, and they gave us another rate of over $9,000 to book 2 new buses. They were only willing to credit us $713.01 to help us pay for these new buses, which was over double what we originally booked, which we of course had to deny and walk away with zero buses for our trip, and they could only provide us with our money back. Three days before our trip that was booked months in advance, we now have 89 students without transportation, and the only help they could offer was a rate over $9,000. At High Praises Church we will never be using CharterUP again, and will highly recommend all others stay away from this company as well.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Very Reliable vendor
The process of reserving the shuttle service was so easy! Very reliable, received updates regularly!
14. huhtikuuta 2026
Great experience
Great experience. Bus and driver were anwesome and on time. Would book again.
7. huhtikuuta 2026
Our driver Mr. soon
Our driver Mr. Soon was a complete professional. Unfortunately he didn’t speak too much English but his driving did the talking for him. One of the best drivers we have ever had, he made our experience a wonderful one! He was courteous, respectful and was in constant eye contact with me.
We would definitely ride with your company again and request him as our driver!!
13. huhtikuuta 2026
Both drivers were on time
Both drivers were on time, kind, drive safely and have us there on time
13. huhtikuuta 2026
Booking process was easy
Booking process was easy, the customer service was outstanding. Great overall experience.
11. huhtikuuta 2026
Carlos was on time and a careful driver.
4. huhtikuuta 2026
Ten out of Ten! Charter Up is Amazing!
Our experience with Charter Up was phenomenal. Their customer service team promptly answered all of my questions before our trip and the bus, which was clean and well appointed, arrived early. The driver, Kevin, was amazing. He met us for both of our pick ups at exactly the time we'd agreed upon. He also did an incredibly good job both navigating DC's narrow streets and backing up into a seemingly impossible parking space in front of one of our destinations. We will definitely use Charter Up again!
2. huhtikuuta 2026
Brittany was so awesome
Brittany was so awesome. She was professional, timely, and courteous, safe driver as well!! she had to maneuver around a couple of bad drivers and we watched her drive us safely through downtown Tampa like a pro!!
9. huhtikuuta 2026
Party Bus
The bus trip was very nice the bus was very nice, the driver was perfect loved him would love to have that driver again.
7. huhtikuuta 2026
We hired them for a wedding…
We hired them for a wedding transportation and the driver showed up 45 minutes late. When he finally arrived, he set off in the wrong direction and had to be called to tell him to turn around. They ruined a woman's wedding and when I asked for 50% refund, they offered me much less. Will NEVER use them again!
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
The Driver was very friendly
The Driver was very friendly, professional and on time for departure and return
4. huhtikuuta 2026
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