Updated review:I purchased a bottle of champagne (Charles Heidsieck Rose Millesime 2008 In Gift Box) on 29 September, paid for expedited delivery. The wine was out of stock this was not disclosed... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First class experience. Communication was good and the order was extremely well packaged. Delivery was quick. This was my first order with ChampagneOne Ltd but I will certainly be using them again nd... Näytä lisää
Effortless experience. Enormous selection all in one place, made searching for specific items a breeze. The team resolved an out of stock item quickly and the order arrived the following day. Huge... Näytä lisää
Found the perfect gift for my wife to celebrate our 25th Wedding Anniversary. A bottle of Dom Perigon from 2000. The year we were married. Reasonable price. Especially as I could find similar anywhere... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ChampagneOne is UKs leading No1 Champagne supplier, with over a 2000 bottles too choose from in store, our range of champagnes are unique and even exclusive to us. 01422 418500
Yhteystiedot
25 Ovenden Road, HX3 5QG, Halifax, Yhdistynyt kuningaskunta
- 01422 418500
- info@champagneone.co.uk
- champagneone.co.uk
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Had been looking for a particular wine…
Had been looking for a particular wine I’d had in a restaurant & found it here at a great price. Very fast delivery even a few days before Christmas, really well packaged too, highly recommend!
The wine was a competitively priced and…
The wine was a competitively priced and delivered promptly. I can't ask for more.
Champagne that even my husband enjoys
Champagne One stocks the champagne that my husband likes so I just had to buy it for Christmas Day. It was packaged perfectly and delivered quickly in time for Christmas so I'll definitely be returning for more.
Great service
Great price and fast dispatch and delivery
“No Champagne, No Refund”
Ordered champagne on 29 November. Chased on 11 December and was promised resolution the following week. Followed up again on 20 December and was told on 21 December it would be dealt with after the festive period.
It is now 17 January and I still have no order and no refund.
Extremely amateur operation with poor communication and broken promises. I would strongly caution anyone against using this service.
Here we go again
Here we go again. After receiving hideous service I thought I’d give this co another chance. 4 e mails 2 phone calls and still no reply regarding my wine order 6 days ago.
Great Service and product.
Late delivery and no reply to emails
I placed an order and paid extra for next day delivery on the 18th Dec. Item was delivered on 23nd. Not a next day service i paid for. I emailed champagne one asking for a update with my delivery but received no reply from them.
I won a bottle in their Christmas…
I won a bottle in their Christmas giveaways. Because of how hectic they were it didn’t arrive in time for Christmas.I had to message them a couple of times but thankfully it arrived safely in January and was wait the worth, absolutely delicious. Thanks @ChampagneOneLtd.
DO NOT BUY FROM THIS SELLER
Ordered champagne as a gift. When it didn't arrive I got in touch, only to be told that it was out of stock. Ryan claims to have then processed a refund, which - more than three weeks later - still hasn't been received. Good luck trying to get through to anyone as the telephone is permanently on ansaphone with a recorded message claiming they aim to get back to you within one hour... This sounds almost identical to other reviewers and I wish I had seen them before ordering.
Champagne not delivered and no refund.
Ordered two bottles of Champagne for a birthday present. The website said in stock available for express delivery. Three weeks and several emails later, having missed the birthday I asked for a refund. Told it had been actioned to my credit card and would take 3-5 days. Eleven days and several emails later, still no refund they asked for my bank details. Fat chance. Contacted my credit card company to sort it out. Disaster from start to finish.
Poor experience and customer support
paid for expedited shipping and 10 days later, nothing-they blamed the carrier but they just did not process the order--but obviously took the funds and the increased costs for expedited delivery--after multiple contacts finally got the champagne but no apology or shipping refund--you need to do better for these prices!
Accept orders for things not in stock and hard work to get a refund. Ryan did communicate
*** just to update refund was eventually received after threats to take action. Ordered champagne for Christmas, never received and despite email communication early December with Ryan who told me it was out of stock, no refund received. Told on two separate occasions it had been refunded but a complete scam. Accept orders for things not in stock and then won’t refund.
Would highly recommend
Would highly recommend, I was skeptical at first as I had never heard of the company before but after checking on trustpilot and ordering through them I would recommend to anyone. Fast delivery, affordable prices and brilliant service!
I was informed about every part of my…
I was informed about every part of my purchase, from the ordering of the item until it was delivered.
The package was delivered safely. It was fragile, but every care was taken with securing the contents, making sure it was very well protected.
Thank you.
I will be purchasing from you again, in the knowledge that I was made to feel a valued customer.
AVOID USING THIS COMPANY
AVOID USING THIS COMPANY - look at the negative reviews- all the same pattern - try and phone before you place an order and you will see that the phone never gets answered -placed an order with them that they stated online that was in stock for quick delivery ,order did not arrive, when chased, (only by email , as the phone number just rings out to voicemail), offered a cancellation and refund as the product not actually in stock , did not process the refund, chased promised refund again and never happened again so two failed promises of a refund- try google maps on the address, you will see you are buying from a corner shop - terrible communication, and terrible customer experience- AVOID -
Wine delivery
Polite and helpful on the phone. Goods delivered on time and in excellent condition.
easy delivery service
good service no complaints with company
Great service easy to use web site.
Great service easy to use web site.
Came very quickly and very well packaged.
Second time have use this seller.Excellent
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