Effortless experience. Enormous selection all in one place, made searching for specific items a breeze. The team resolved an out of stock item quickly and the order arrived the following day. Huge... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Wish I'd read the other reviews here before ordering. Exactly the same story...website says "in stock for fast delivery" but nothing turned up for weeks. Cancelled the order and was told I'd been ref... Näytä lisää
Found the perfect gift for my wife to celebrate our 25th Wedding Anniversary. A bottle of Dom Perigon from 2000. The year we were married. Reasonable price. Especially as I could find similar anywhere... Näytä lisää
First class experience. Communication was good and the order was extremely well packaged. Delivery was quick. This was my first order with ChampagneOne Ltd but I will certainly be using them again nd... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ChampagneOne is UKs leading No1 Champagne supplier, with over a 2000 bottles too choose from in store, our range of champagnes are unique and even exclusive to us. 01422 418500
Yhteystiedot
25 Ovenden Road, HX3 5QG, Halifax, Yhdistynyt kuningaskunta
- 01422 418500
- info@champagneone.co.uk
- champagneone.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Haven’t tasted the bottles of Prosecco…
Haven’t tasted the bottles of Prosecco as I bought to hand out as thank you gifts . But the bottles are pretty and the order arrived quickly , no problems and well packaged .
Thank you
Great customer service
Great customer service, wide selection of products. Speedy delivery. Would definitely use again.
Favourite Red Wine
Wine always comes well packed and website easy to use, slight issue this time with the time it took for the wine to be delivered.
Fantastic service
Fantastic service, Ryan was really helpful when the product I wanted on quick delivery wasn’t available. Prompt delivery on alternative product and really well packaged will definitely be my go to in the future 😀
Glass item delivered
Quick delivery and the glass item was very well packaged and arrived safely so thank you.
Brilliant service fast delivery…
Brilliant service fast delivery excellent product
Det er knap 2 måneder siden jeg…
Det er knap 2 måneder siden jeg bestilte en enkelt flaske som endnu ikke er blevet leveret
Easy to order and Champagne arrived in…
Easy to order and Champagne arrived in just over a week
Good Delivery
Great Customer Services
A few hiccups along the way with the item I ordered being out of stock and having to wait some time before more came in. Ryan was however always quick to respond to my emails and eventually the order was fulfilled and I am very happy with my purchase.
Thank you.
Takes orders but no stock
Ordered on the basis it would be up to 4 days delivery. 2 weeks later, no communication and no delivery. It seems they take your order even though they have no stock, therefore you as a customer have to wait till they receive stock. This should be stated when you place an order. I requested a refund twice and ultimately had to go through the chargeback process through my bank. Definitely won’t order again
Order out of Stock
Contacted company after a week looking for an update on the items I ordered, unfortunately they had run out of stock. Their response was quick and helpful informing me of the issue. I was happy to wait as stock was in transit to them. Have now received my order. Ideally would have liked to have been notified by email when my order was being processed.
Delivery was a week late.
Delivery was a week late.
The company has agreed to refund the delivery charge.
The wine was fine!!
Very slow dispatch but apart from that…
Very slow dispatch but apart from that I got the item well packaged and exactly how it was described so I'm pleased
Next day order never arrived and can't get hold of customer service. Awful
I ordered a jeroboam last Wednesday for my son’s 21st and selected next day delivery. Today is Sunday and it hasn’t arrived. Impossible to get hold of. Phone rings once and then you’re taken to voicemail. No one responds to chat. I’ve left several messages and emails and no response so far. I’ll update this review if anything changes but given that I’ve spent my money and not even been given a tracking number or delivery date, and not managed to speak to anyone, I currently feel I’ve been scammed.
Updating on Monday:
1. I had a response from them to my Trustpilot review above, asking for more info, before anyone responded to my messages about the order.
2. Thought I'd try again before updating this review. Called them and again it went straight to voicemail with a message about all lines being busy. This is clearly untrue since every call goes straight to voicemail.
3. Got on to the chat where finally someone responded. Was told that I should have emailed the warehouse. How on earth should I have known that?! And given no-one has responded to the messages left via chat and voicemail, I certainly didn't think that sending a message to info@champagneone would work
4. Someone has finally emailed me (I did ask on the chat that they call me and gave them my number but they emailed instead). They told there is a major delay on my order at the warehouse. As it is now too late for my son's birthday I've asked them to cancel the order. I assume that will happen but will update here if it doesn't.
The fact that I was unable to source…
The fact that I was unable to source the product anywhere else.
Delivery was prompt and very well packaged.
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