Certified Iq Arvostelua 1 616

TrustScore 3.5/5 tähteä

3,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Je revois à la hausse l’avis que j’ai précédemment émis. L’entreprise Certified iq vient de créditer mon compte le 30/09/2024 du montant qu’elle avait débité le 13/09/2024, La loi permet d’ann... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

An update: l was able to finally contact the business and after sone pressure, which l do not feel l should of had to do l recieved a refund for the following 2 months, l paid for the first initia... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Initially thought it was free but was I willing to pay 50 cent .Now I’ve been made aware that after paying 50 cent people are getting monthly charges . I immediately went to Unsubscribe section where... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Good concept, not sure how credible it is. Listen, all the people crying over being charged £39.90 when they claim they didn't sign up for that. There's literally a tick box that says "confirm that I... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

Our website offers various IQ tests designed by competent researchers. Each test is developed to assess specific cognitive skills such as verbal abilities, mathematical comprehension, visual capabilities, short-term memory, pattern recognition, analytical thinking, and spatial orientation. Our IQ tests are constantly updated and adjusted to maintain optimal accuracy and validity.


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 72 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

It's cool

It's cool, It's cool, It's cool

1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

Good experience

1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

Great design of the test

1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Spent time doing the test (which you…

Spent time doing the test (which you are never made aware that it actually costs in the end) spent 0.50p to get my test results after spending all that time, nothing to most people.
Woke up this morning with £40 taken out of my bank account, absolutely misleading, nowhere was it clear that you are actually signing up to a subscription. I have no account on the website, I’ve received no email communication letting me know this is what I signed up for, at the point of putting my bank details in it mentioned nothing about this other than 50p, this is the basis of this website, scummy illegal behaviour. Do not help yourself to my money. You know damn well what you’re doing is misleading judging by all of the terrible reviews, this is a purposeful act done by yourself to trick people into taking their money, hoping they won’t notice.
Allegedly a free trail for 48 hours, why on earth would I pay £40 a month for an IQ results test?! No confirmation you’ve even signed up to a subscription so how are you supposed to cancel!! Misleading scam.

29. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Nikkole Armstrong,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 2/5 tähteä

Beware of hidden subscription

The IQ test is good, but be aware about the hidden charge.

Myself and my partner both done the test, and we were informed that we had to pay 50p for the result, so £1 in total. We had no issues paying this as we believed the website was legit. Two days later we were both charged £39.90 by Certified IQ as some sort of subscription. We have both contacted our banks and Certified Iq to inform them that we didn’t sign up to pay £39.90.

I hope this matter will be resolved and we will both recieve a refund, as it isn’t clear that you will be paying for a subscription.

29. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Amber McInulty,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

DO NOT USE - SCAM

Charge you 50p to find out your results which is annoying but i paid it, after looking at reviews, i discovered they start charging you £40 a month for no reason and with no warning luckily i cancelled. They will probably reply to this with a silly automated response and not actually address the issue. Fake 5 star reviews too. DO NOT USE

31. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Ryanzz,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

Trupthi Akash

Highlights

31. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

experience beyond expectation

It was an experience beyond the initially expected value proposition I had in mind. Would highly recommend.

30. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

wonderfully good

31. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Maninder Chawla,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

ATTENZIONE!!!

ATTENZIONE!!!
HO PAGATO 0,50€ PER VEDERE IL PUNTEGGIO DEL TEST. SUCCESSIVAMENTE MI HANNO ADDEBITATO 40€. HO CHIESTO IL RIMBORSO CGE DEVE ESSERE EFFETTUATO ENTRO 10 GIORNI. NE SONO PASSATI 8 E ANCORA NON HO RIAVUTO NULLA INDIETRO. NON DATEGLI UN EURO

22. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Salve Luca Bertaccini,

Ci dispiace di non aver soddisfatto le sue aspettative. La ringraziamo per il suo feedback, che ci permetterà di migliorare il nostro servizio.

Restiamo a sua disposizione dal lunedì al sabato dalle 8 alle 20 telefonando al numero 020 4587 5863 o inviando un'e-mail all'indirizzo contact@certified-iq.com. Riceverete sempre una risposta da parte nostra, quindi non esitate.

Il nostro servizio clienti rimane a vostra completa disposizione.

Vi ringraziamo per la vostra fiducia.

Cordiali saluti,

Il team di certified-iq

Saanut 5/5 tähteä

Great experience

Great experience

30. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Bhagwant Singh Kaler,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Scam! Took extra money out my account 2 days later

DO NOT PAY FOR A CERTIFICATE WITH THIS COMPANY! It is a scam! After paying 50p for my certificate they started to take money from my account (£40) claiming I'd made a subscription which I had not. I have made a fraud complaint with my bank and they are reviewing this. Do not risk it. Not worth the hassle!

The company has replied that they are always at your disposal however I did send an email prior to my review but did not receive a response

27. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Ashling,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

They had a cute advert about an IQ test…

They had a cute advert about an IQ test with £0.5, and 3 days later I had the surprise to find that they had me subscribed to their Web page and charged me with £39.99 without my consent, abusive scam. I have never signed up for this and I don't recommend.

29. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

goodgood good good

goodgood good good

12. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Anmol Balani,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Beware

Beware, the moment you buy the 50p results you’re automatically subscribed into a costly contract without this being made clear anywhere.
Then to from bad to much worse as my card was hit by a major fraud attack a few weeks later, this site being pointed out as the only possible candidate.
Avoid.

26. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 2/5 tähteä

Hidden charge of £39.90

UPDATE: This is an update about a previous review I’ve posted on Certified IQ regarding a subscription fee charge that I was not aware of.

Roughly 2 weeks ago I went online and took an IQ quiz off Certified IQs website. After completing the quiz, I was taken to a page that notified me that I can get my result by paying £0.50 for the certificate. I had no issues paying such a small figure and believed the website was legit, so entered my card details to see the results. 2 days later I was notified by my bank that I paid £39.90 to Certified IQ as my first instalment of a subscription. I was shocked to say the least and contacted my bank to inform them that I didn’t sign up with certified IQ to pay £39.90, but was advised I should reach out to Certified IQ for a refund.

To make a long story short, I reached out to Certified IQ using their contact email on their website and after a few days was advised the money will be refunded.

I’m happy to say I’ve received a full refund and believe this confirms that Certified IQ is in fact a legitimate company.

I do recommend anyone using the website to read through the terms and conditions before paying for any certificates or before subscribing, as unfortunately, they do not make it clear from the start that the results of your IQ quiz isn’t free, nor is it very clear that you will be charged for a subscription when you do “sign up” to retrieve your results.

Apart from this inconvenience, I can say the quiz was challenging and did feel like a legitimate IQ checking test, and you do get an online certificate of your results. As such, I’ve amended my previous review to reflect my overall experience with the site.

I hope the company improves how it shares these important information regarding any fees that a user can be charged going forward.

13. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Lucien Rowe,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

SCAM OF A COMPANY

Scam of a company. Charges £39.99 for a subscription service you don’t even sign up to. Then when you try to phone, they refuse to reimburse you. I will be following this up until I get my money or I will take this further. DO NOT USE THIS SERVICE

25. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello George Robbins,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Paid 50p for the iq test and have re…

Paid 50p for the iq test and have re charged me twice £40. I contacted them asking why and no response. They charge u the fee of 50p to then take more money off of you with a hidden subscription & when you try to cancel it they don’t respond to let you. Dont pay for the iq test. Unless they refund me. I will be taking this a lot further and will be reporting this

25. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Tia,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

A SCAM!!

A SCAM!!! They give you a IQ test for £0.50 then hidden in the T&Cs they say that the payment comes with a monthly subscription of £40 a month!!! DO NOT USE!!!

24. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Isaac,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Voleur

Voleur ! a ne pas faire

23. maaliskuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Bonjour,

Nous sommes désolés de ne pas avoir répondu à vos attentes. Nous vous remercions pour vos commentaires qui nous permettront d'améliorer notre service.

Nous restons à votre disposition du lundi au samedi de 8h à 20h par téléphone au 020 4587 5863 ou par email à contact@certified-iq.com. Vous obtiendrez toujours une réponse de notre part, alors n'hésitez pas.

Notre service clientèle reste à votre entière disposition.

Nous vous remercions de votre confiance.

Cordialement,

L'équipe de certified-iq

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