Je revois à la hausse l’avis que j’ai précédemment émis. L’entreprise Certified iq vient de créditer mon compte le 30/09/2024 du montant qu’elle avait débité le 13/09/2024, La loi permet d’ann... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
An update: l was able to finally contact the business and after sone pressure, which l do not feel l should of had to do l recieved a refund for the following 2 months, l paid for the first initia... Näytä lisää
Yritys on vastannut
Initially thought it was free but was I willing to pay 50 cent .Now I’ve been made aware that after paying 50 cent people are getting monthly charges . I immediately went to Unsubscribe section where... Näytä lisää
Yritys on vastannut
Good concept, not sure how credible it is. Listen, all the people crying over being charged £39.90 when they claim they didn't sign up for that. There's literally a tick box that says "confirm that I... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our website offers various IQ tests designed by competent researchers. Each test is developed to assess specific cognitive skills such as verbal abilities, mathematical comprehension, visual capabilities, short-term memory, pattern recognition, analytical thinking, and spatial orientation. Our IQ tests are constantly updated and adjusted to maintain optimal accuracy and validity.
Yhteystiedot
Yhdistynyt kuningaskunta
- certified-iq.com
3,5
Keskitasoinen
2 t. arvostelua
On vastannut 72 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
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AVOID!! Do not pay anything to this company!!
AVOID!!! DO NOT PAY ANYTHING TO THIS COMPANY!! If I could put zero I would. Company tricks you into a subscription £40 a month?? Not only tricked but also £40 a month for nothing. Company should be ashamed of themselves. I would request a full refund but seen too many reviews saying they wouldn’t so don’t want to waste my time arguing with a company that doesn’t mind scamming people. They know exact they’re doing and how to trick people into this ridiculous subscription. AVOID & HOPE IT GETS SHUT DOWN ASAP.
7. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Cherry Bradwell,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Arnaque prélèvement de 40 euros 80…
Arnaque prélèvement de 40 euros 80 euros de préjudice
7. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Bonjour,
Nous sommes désolés de ne pas avoir répondu à vos attentes. Nous vous remercions pour vos commentaires qui nous permettront d'améliorer notre service.
Nous restons à votre disposition du lundi au samedi de 8h à 20h par téléphone au 020 4587 5863 ou par email à contact@certified-iq.com. Vous obtiendrez toujours une réponse de notre part, alors n'hésitez pas.
Notre service clientèle reste à votre entière disposition.
Nous vous remercions de votre confiance.
Cordialement,
L'équipe de certified-iq
Scam
Scam, hidden subscription fee without your permission, i was very lucky, my bank picked up the suspicious activity and didn't pay the money.
7. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Joseph,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
SCAM
Agree with others, they charge you 50p and are have just set up a regular payment to try and take 40 out. Absolute scam and you can't access the account as the passwords they send don't work. Had to raise a dispute with my bank to stop the payments
See below the same generic response as all the other true reviews. The site has a very low trust rating on scam website trackers. What they're doing is completely illegal
6. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Avoid this dodgy web site they claim to…
Avoid this dodgy web site they claim to charge 50p for a simple online IQ test then a couple days later they will attempt to take £39.90 out repeatedly which is not what you signed up for SCAMMERS
1. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Reece Jackson,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
I gave it a one star as I have been…
I gave it a one star as I have been scammed and it has taken £39.90 out of my bank account which I didn't not agree to and have asked for a refund but have not had any kind of reply
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello William Cribb,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Vastaus yritykseltä Certified Iq
Hello Harigovind Jay,
Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.
We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your confidence.
Sincerely,
The certified-iq team
helped put my brother in place
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello,
Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.
We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your confidence.
Sincerely,
The certified-iq team
Scammers!!
Scammers!!! Think you are paying 50p for a very basic IQ test, they then try charging you £50 per month thereafter!! Thankfully i managed to cancel the payment through my back before it had cleared. Please avoid.
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
ARNAQUE
ARNAQUE ! PRELEVEMENT DE 39,90€ AU BOUT DE 48H ! A FUIR !
1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Bonjour CHARLENE MARCAND,
Nous sommes désolés de ne pas avoir répondu à vos attentes. Nous vous remercions pour vos commentaires qui nous permettront d'améliorer notre service.
Nous restons à votre disposition du lundi au samedi de 8h à 20h par téléphone au 020 4587 5863 ou par email à contact@certified-iq.com. Vous obtiendrez toujours une réponse de notre part, alors n'hésitez pas.
Notre service clientèle reste à votre entière disposition.
Nous vous remercions de votre confiance.
Cordialement,
L'équipe de certified-iq
This is a scam - 39.90 subscription charge
Don’t use this service - they hide a 39.90 “subscription” charge and will not refund it - I done 3 tests between me and my partner and somehow managed to subscribe 3 times. The woman on the phone would not refund me for all of them just 2/3 so I have wasted 39.90 on a scam
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
BE CAREFUL!!!
IQ test was fun, my daughter did it after it popped up on instagram or facebook.
We received a notification to get the certificate for 50p to which we did and received an invoice, it was not clear anywhere that this was apparently for 48hrs then we would be charged a subscription!
i tried to explain to customer services my daughter set this up she is 10 years old and said dad i have done an IQ test its 50p for the certificate can i get it, i said yes and she set it up. I received an invoice for the 50p which does not state anything about being charged £39.90 after 48 hrs.
If the invoice had done so i would have cancelled there and then.
I do not have any need for an IQ test especially for £39.90 pm
I found your colleague aggressive and rude in his response, he wouldn't see any issue and talked over me. When requesting to speak to a supervisor he said they aren't available.
If it had been clear that i would be charged after 48hrs i would never have even paid for the certificate, i am very hot on this thing usually.
I have sent an email to customer services and billing requesting a call to discuss further and request a refund however still have nothing back, no return email or call.
2. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
it was a really great experience
4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello,
Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.
We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your confidence.
Sincerely,
The certified-iq team
Fraudsters
Fraudsters! I paid for 50p IQ test and deep in the terms and conditions is a subscription. Beware!!
I rang and spoke to them and they are having none of it
AVOID AVOID AVOID
DO NOT GIVE THEM YOUR MONEY
Their reply is a template reply, the lady I spoke to refuse to put me through to anyone in finance to deal with my concerns. Wish I'd checked on trust pilot first 😢
2. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Sarah Matthews,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Careful of hidden charge
Initial test is fun, but there is a subscription that is hidden in the terms and conditions that charges you £39.90. Emailed to cancel it twice but no reply and charge still went out. A bit sly really considering there seems to be no way to cancel. Contacted my bank…
4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Dom Phillips,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
DO NOT USE THIS COMPANY!!!!
DO NOT USE THIS COMPANY!!!!
Once completing the test, you will have to pay a fee of £0.50 to receive the results. The next day I received a notification from my bank saying that a transaction of £39.90 was trying to be taken from my account, so they blocked my card. This cowboy company will start a subscription without your knowledge or consent.
THIS IS A FRAUDULENT COMPANY DO NOT USE!!!!!!!!
1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Armando,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Excellent interface
3. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Grace,
Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.
We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your confidence.
Sincerely,
The certified-iq team
Took money and doesn’t respond
I signed up to do my IQ test for £0.50 which seems pretty good and the test was fun, however after attempting to log in a few times I finally got into my account..I found that I was going to be charged £39.90 for a subscription I was unaware of as they do not make it very clear. I have tried to cancel it on their website but it says they do not recognise my email address to have a subscription..but £39.90 has been taken out of my bank account, I have sent multiple emails with no response for the past 3-4 days, and the phone number provided won’t answer calls, I have made a claim with my bank hoping they can resolve this as I would like my money back and not be charged again.
3. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Paige Craggs,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
SCAM - AVOID
You sign up for a 50p charge for a silly Iq test, next thing you know £39.90 has been withdrawn from your bank without your knowledge. AVOID this website unless you want scammed. I have contacted bank and emailed company twice, no refund as of yet.
Update: yet to have a refund. Was told someone would contact me in 24 hours - they didn’t. Rang again to be told it’s processing and ‘will be in my bank within 7 days’ I don’t have much hope. Please avoid this company!
2. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Emmy,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Beware of the hidden fees
Beware of the hidden fees. I approved for the fee of £0.50 for the online IQ test but after 2 days I was charged £39.90 for a subscription which I never approved. I have contacted my bank and emailed Certified Iq for the refund. Hopefully I'll get it back soon.
UPDATE -
I requested a refund via both email and call and they refused to refund me. I got screamed at on the call, the customer service is extremely poor and rude. But on their contract it states that if you request a refund prior 14 days expiration, you're eligible for the refund. I've emailed them back with the screenshots of their own contract, hopefully will get the refund soon.
31. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Certified Iq
Hello Shria Maharjan,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
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