Certified Iq Arvostelua 1 617

TrustScore 3.5/5 tähteä

3,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Je revois à la hausse l’avis que j’ai précédemment émis. L’entreprise Certified iq vient de créditer mon compte le 30/09/2024 du montant qu’elle avait débité le 13/09/2024, La loi permet d’ann... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

An update: l was able to finally contact the business and after sone pressure, which l do not feel l should of had to do l recieved a refund for the following 2 months, l paid for the first initia... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Initially thought it was free but was I willing to pay 50 cent .Now I’ve been made aware that after paying 50 cent people are getting monthly charges . I immediately went to Unsubscribe section where... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Good concept, not sure how credible it is. Listen, all the people crying over being charged £39.90 when they claim they didn't sign up for that. There's literally a tick box that says "confirm that I... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

Our website offers various IQ tests designed by competent researchers. Each test is developed to assess specific cognitive skills such as verbal abilities, mathematical comprehension, visual capabilities, short-term memory, pattern recognition, analytical thinking, and spatial orientation. Our IQ tests are constantly updated and adjusted to maintain optimal accuracy and validity.


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Misleading

I took and iq test which I believe to be 50p,i was in total shock when I looked on my bank account to find £39 pending. I feel this was very misleading as I only took the test thinking I only had to pay 50p. Really disappointed!!
At no point did I agree to pay 39.90. I have also sent various emails to them asking for proof of payment that I agreed to which you have not sent me. You took 50p out of my account which I agreed to, but at no point did I agree to 39.90. I would like a refund please. I haven't even downloaded the certificate,or given a reference number.

24. helmikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Why have you taken 39.50 from my…

Why have you taken 39.50 from my account? I have never signed up with you? How dare you help yourself to my money. Absolute scam. Update, they are refusing a refund, despite no email stating I had entered in to any contract, or any link inviting me to create an account on their website. They have taken 3 payments from my card, which I have had to cancel to prevent them taking further monies. They are an absolute disgrace, and I am not sure this is legal. Don’t touch them with a barge pole

24. helmikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Lynne Chaplin,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Rip Off At It's Worst

Took a test for 50p. Then two days later charged £39.99 which I hadn't authorised. Total scam. I phoned them and told them I hadn't authorised payments. They told me I had signed up for two years. This isn't true. They told me then it was in the small print. Do not trust this company. Now £39.99 down which I can ill afford.

23. helmikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Scamming small print. Paid £39.90 and was not refunded!!

I paid 50p for my test result, unaware that I was actually being charged for a subscription and was charged £39.90. I called them as soon as I noticed on my credit card bill but was told I could not be refunded because my trial date had elapsed. Such a scam..

Also your reply to my review is basically saying “Thank you but we do not care because we have your money”.

21. helmikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Joyce Chang,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Would give 0 stars if I could

Would give 0 stars if I could.
Paid what I believed as a one of payment of 50p for an IQ test along side my partner for us to both wake up this morning with £120 missing from our account for a subscription we DID NOT sign up to. Even charging my partner twice for one “subscription on one account” make it make sense.
Absolutely fuming, called and emailed to claim refund and been nothing but useless with a women who I can politely only describe as rude and then hung up on me as didn’t want to deal with me request!
AVOID AT ALL COSTS!

UPDATE- was finally refunded after several calls and emails back and forth.

21. helmikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Enya White,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

This is fraud

This is fraud. Do not use or your card will be have multiple charges. Once they get your money it will be almost impossible to recover it.

Please read other reviews.

13. helmikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Brani,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Very dirty tactics these guys use

Very dirty tactics these guys use. They make it look like you are only paying 50p but they secretly sign you up to a monthly subscription which you are not aware of. It's written at the bottom in very small writing and not clear at all. Avoid this company, clearly a scam.

10. helmikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 4/5 tähteä

It's good and pretty interesting

12. helmikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Aayesha Khan,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Hidden fees later on

Hidden fees later on. They charge you £39.90 after 48 hours and will do so monthly.

28. tammikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Ruslan Rodz,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

What a scam

What a scam. "Pay 50p now to see your results" then they take 40 quid a month from there on. Absolute robbery. Companies like this should be banned.the email they send you goes straight in your spam folder because this company is spam. And then from there on they hold your card details and continue to take 40 pounds every month from there on.

11. helmikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello JORDAN OWEN,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

Charged for a subscription not signed up to

I, like others have been charged £39.50 for a subscription I did not buy. I did 1 test which charged me £0.50 but after that they charged me £39.50 again.
I did not signup to this. I don't know how they can just charge me without setting up my account? I have emailed the contact to see if they will refund me. If I do I will update this review.

Update: refund received after a bit of begging, so thank you.

30. tammikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

Did the test got to credit card bit

Did the test got to credit card bit. Found these reviews, didnt pay 0.50 (+39.50!). Thanks for the warnings!

27. tammikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Steve,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

DON'T MAKE THE FCKNG TEST

After you filled out all the questions, you have to pay EUR 0.50. Few days after that, they will debit you EUR 39.40. It is a subscription trap to their "premium service". They will refuse to pay you back of course. I guess I can substract 20 from my IQ for typing in my fckng credit card.

23. tammikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Hanna,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

it is really helpful for kid

13. tammikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

Excellent 👌

This is nice..I love it by the way I got 106

8. tammikuuta 2024
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Aiswarya John,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

EVERY TIME THE TRUTH IS TOLD ABOUT THIS…

EVERY TIME THE TRUTH IS TOLD ABOUT THIS SAD SCAMMING COMPANY THEY FILL THE REVIEWS WITH FAKE REVIEWS. AVOID AVOID AVOID! SOEAKING WITH TRUSTPILOT TO REMOVE THEIR COMPANY AND ALERT OTHERS THAT THIS COMPANY IS A COMPLETE SCAM!!!!

27. joulukuuta 2023
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello King Fisher,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 3/5 tähteä

Was good level test

17. joulukuuta 2023
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

Saanut 1/5 tähteä

ARNAQUE

J'ai ensuite contacté votre service client, qui m'a raccroché au nez quand je lui ai demandé de faire valoir mon droit de rétractation de 14 jours et demandé un remboursement, conformément à la loi et comme mentionné dans vos conditions générales de vente.
J'ai vous ai également envoyé cette même demande par mail, qui est restée sans réponse depuis plus de 4 jours.
Cette escroquerie ne restera pas impunie. J'irai jusqu'au bout pour faire valoir mes droits.

6. joulukuuta 2023
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Bonjour Matthieu Gaulard,

Nous sommes désolés de ne pas avoir répondu à vos attentes. Nous vous remercions pour votre commentaire qui nous permettra d'améliorer notre service.

Nous restons à votre disposition du lundi au samedi de 8h à 20h par téléphone au 020 4587 5863 ou par email à contact@certified-iq.com. Vous obtiendrez toujours une réponse de notre part, alors n'hésitez pas.

Notre service clientèle reste à votre entière disposition.

Nous vous remercions de votre confiance.

Cordialement,

L'équipe de certified-iq

Saanut 1/5 tähteä

SCAM SCAM SCAM

SCAM SCAM SCAM. they just want to steal ur money and if you fall for it they won’t let you unsubscribe so they will continue stealing from you £40 a month

25. marraskuuta 2023
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Sarah Wilson,

We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.

We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your trust.

Sincerely,

The certified-iq team

Saanut 5/5 tähteä

Good quick wonderful just looking like…

Good quick wonderful just looking like wow

12. joulukuuta 2023
Oma-aloitteinen arvostelu
Certified Iq-logo

Vastaus yritykseltä Certified Iq

Hello Mohit Mehra,

Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.

We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.

Our customer service remains at your entire disposal.

We thank you for your confidence.

Sincerely,

The certified-iq team

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