Certa Hosting Arvostelua 

87
•
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Excellent customer service and great wehosting, Been with these guys for a few years now and always great

Saanut 5/5 tähteä

I migrated my services to Certa this time last week after poor support at my previous host. The transition was smooth with some advice from a chat support and while I had no issue with speeds before... Näytä lisää

Saanut 5/5 tähteä

Great to be able to actually talk through issues on the phone with a real live human based in the UK. Migration of my websites and email addresses had some issues with my old hosting company, but... Näytä lisää

Saanut 5/5 tähteä

Certa Hosting have been absolutely fantastic to work with. Arabella and Darren couldn't have been anymore helpful. Nothing is an issue and everything that I've asked for has been done instantly. We ca... Näytä lisää

Yrityksen tiedot

  1. Verkkopalveluyhtiö

Erilaisten ulkoisten lähteiden tuottama tieto

Rock Solid Stable Hosting


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

87 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(87)

1 arvostelu kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Certa Hosting - Low Quality Service - Keep Away!

Certa Hosting terminated my account without my approval, because I threaten them with a bad review for their low quality service.

You MUST read:

The hosting of Certa is extremely slow, when it serves more than 5 people at a time, it took to my simple wordpress blog more than 12 seconds to load. and I got every too minutes the 503 error!

I migrate from other hosting service to Certa hosting only because they promise a "Turbo" account with the Unlimited package, which in real life is slower than regular account with the other hosting provider.

All the story with this hosting company started when I published a negative review in TrustPilot, 2 weeks ago, just after I paid for something turned out they can’t provide (But can take my money for it).

They promise me a dedicated IP to one of my domain on shared hosting, I paid for the hosting and for the domain together, after asking several time if it is possible to have a dedicated IP for 1 domain only on the shared unlimited hosting package, the most expensive one. they told me "of course" and I have all of the chat script as well. (I believe they have it as well, this is why they had to bribe me afterwards. keep reading to the end...)

After opening the account with Certa Hosting, they told me that they can assign a dedicated IP only on the re-seller account, which is way more expensive and unnecessary for me!

I told them that it’s there fault and they should make it work in any way, even it will be on their expense(!).

After I wrote the review above on TrustPilot, they offered me a bribe in form of a re-seller account, which can work with the dedicated IP, which I already purchased from them and paid for.

The representative of Certa hosting, Joel, very angry guy, wrote to me:
“ I would be willing to upgrade your account to a re-seller account with the dedicated IP at no extra cost as requested if you agree to remove the unfair review or charge to a 5 star “

I have screenshots from the communication with Certa Hosting.

-----
This is a reply to Certa Hosting's reply:

If you were insulted by me calling you liar after you promised something you can't keep, so it mean you are insulting by the truth. Joel admitted to me that the guy from the chat promised me the dedicated IP on your shared hosting, and I have a proof. don't try to minipulate the truth guys.

I always wanted to solve it, while you tried to blame me on the 503 errors.

If you can't handle a standard wordpress blog, at least don't blame all the wordpress developers...

I hope you will do better with the other customers you still have.

24. marraskuuta 2017
Oma-aloitteinen arvostelu
Certa Hosting-logo

Vastaus yritykseltä Certa Hosting

Thanks for taking the time to review us.

We do accept that we are not able to please every customer and from time to time there will be times where we may not meet customer expectations. We however in this case believe that we went above and beyond to help this customer and no matter what we did he would never be happy. He would constantly threaten with bad reviews when he didn’t receive the answer he was hoping for and has conveniently missed out the replies from his side where he insulted Certa support staff. We have many clients on our network who have multiple websites and run with no issues at all. We believe that it was in our interest to ask the customer to remove his data from our network as we will not tolerate the abuse received over the time he was with us. We have many customers which have left excellent reviews and in a recent Tech Radar statement, it was commented on how fast our network performs. We believe that the sites had been attempting to dominate resources possibly because of bad code and out of date plugins. The package that was purchased has resource limits which this account would have over exhausted. The 503 errors attached were isolated to this account only, again we believe that this is due to bad coding, and the server as a whole was unaffected.

I do not think that preventing this kind of abuse can be looked upon as supplying a bad service as I think anyone reading this review would not want us to allow 1 site to dominate a shared servers’ resources.

Saanut 5/5 tähteä

Moved my services to Certa recently.

Moved my services to Certa recently.. both website and email services. The migration was dealt with quickly and efficiently with competitive prices offered so for me it was a win win... outstanding service. Regards Sean

17. marraskuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service and support

After running in to trouble with a previous hosting provider I have found the service at Certa to be top notch. They were a great help in migrating my accounts and helped iron out a few teething troubles swiftly and effectively. A smart move! And one I'd recommend to all.

22. syyskuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent

Excellent – no reservations, I would recommend this company to anyone.

28. elokuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Purchased hosting for a DJ site.

Purchased hosting for a DJ site, I was looking for something reliable and I definitely found it! Haven’t needed to contact support at all. Fantastic service, very happy customer!

14. elokuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have given a 5 on FB as well

I have given a 5 on FB as well. I switched to Certa from a well known hosting company because the customer service was terrible, I've had no troubles at all, the site is always up, the customer service is fantastic, I give that an A+. I'm really glad I switched to Certa,

Keep up the good work!

10. elokuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Awesome service, nothing is too much trouble.

Would recommend for any business looking for a reliable hosting solution. The control panel is so easy to use and if, for any reason you can't do what you want on there, the help desk guys are easy to reach and really helpful. Nothing was too much trouble for them.

16. helmikuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommended!

I have signed up for a shared hosting account with Certa Hosting. Their servers are fast, control panel is easy-to-use and support is just professional. Highly recommended to everyone who needs a fast, secure and reliable hosting provider.

14. helmikuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent uptime and support

Top class business web hosting and worth that little bit extra, was apprehensive moving my business services, but was an excellent decision and a smooth transfer process

14. helmikuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A truly helpful team

I contacted Certa asking for advice as I wanted to create an online presence. Their team helped me throughout the process with picking a domain name and setting up my email hosting as well as helping with a website using their user friendly website creator.
Thanks to them I now have a web presence which I am over the moon with.

14. helmikuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Top Quality Hosting

Certa host my website as well as using their website builder. I have a great relationship with them and should I have a problem or need help a quick call or web chat with one of team always revolves my issue.

14. helmikuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Reliable and efficient

I would highly recommend. The team at Certa helped me transfer my domain to them so easily and set me up on a hosting package that suits my small business. The service really is very good with this company.

9. helmikuuta 2017
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin