centennialmoving.ca Arvostelua 

Very professional movers, quick service and took care of my stuff. On time pick up and drop off. Very reliable.

Little pricey.

My move across the country from Toronto to Vancouver was a bit intimidating and I’ve not had the best of experiences with cross country moving companies in the past. I have to say that my experience with the guys at Centennial exceeded all my expectations. They helped accommodate a tricky move and were always there to field my questions and coordinate it with complete professionalism. The pick up crew was on time and great, my items came when they were scheduled and in perfect shape upon arrival. This company is legit, they made my move happen and were very pleasant to deal with. I highly recommend them based on my experience!

They got us moved out of our entire home at a good pace. Four movers handled the task and helped us do quite a bit of last minute packing also. The staff was very considerate of our stress level and handled all of our personal possessions like it was their own. In my history in moving I usually get movers that rush through things and just try to finish the job any means necessary. The movers here were focused on doing things correctly so no errors would occur later on.They personally helped me organize and label boxes, all while wearing masks. Payment was one time and made simple by them. I planned for a much rougher move to Oakville, but I was pleasantly surprised with the results.

STAY AWAY FROM THIS COMPANY
Ottawa to BC 65 days later!!! They sweet talk you into signing up and giving them a cash deposit (I used my credit card, as I don’t fall for cash deals). Promise you on time delivery up to 21 business days to BC. They have NO IDEA how the BC ferries time schedules run. They tell you if they don’t make the early morning ferry they won’t wait for the next one so too bad you’ll have to come to Surrey and pick up your stuff yourself!!! This was directly from the manager himself. Threatening a 65 year old senior citizen because they didn’t know how to navigate the ferries to Powell River after I pleaded with them that their men were not going to make the connection went onto deaf ears. They promise you 21 business days but all you get are headaches and anxiety. It cost me thousands of dollars on top of their bill which was higher than their estimate but nothing surprises me anymore from them. They have made my life miserable. Their incompetence is over the top. Don’t believe any of their adds as they don’t give a damn about the customer and their East to West coast movers have no idea how to get on a ferry. And to add insult to injury, they ALWAYS ask for CASH payment paid to the drivers!!! What company does that!!! Still haven’t gotten a proper receipt and I’m not holding my breath.
I bought extra insurance but doubt anything will be done about a couple pieces of furniture that were damaged let alone the crushed boxes.
Between countless emails, phone conversations and threats from the manager (I have the email if anyone wants to see it plus all the others) I would NEVER recommend Centenial movers.
Of course they blame the customer to protect themselves and tell you it’s all because of Covid and change of delivery address (which was given to them one month prior to delivery) but don’t be fooled.
I’m seriously thinking of suing them for physiological damages to my well being, hotel bills I’ve incurred, ferry trips and storage units in Powell River and Comox (where they delivered my goods that should have been delivered to Powell Rover) to accommodate them not me the customer!! I had to hire a “professional” mover from Powell River, another $1,000 to cross over to Comox and bring my furniture where it was supposed to be.
I could go on and on with this horror story but you get the drift.
DO NOT USE THIS COMPANY UNLESS YOU ARE READY TO WASTE YOUR MONEY AND TIME.
RESPONDING TO CENTENIAL

I was recommended by my realtor to Centennial Moving and I was really blown away by the hard work of this moving company. They were very friendly and worked so hard non stop. They were also very organized and careful with all my belongings. Thank you Centennial Moving for helping me move from one day to another! This company is very reliable and helped me out when I really needed it, they not only have great customer service, but the moving team themselves are very hard working! I loved working with them!

I had a fantastic experience with Centennial Moving earlier this month. The entire process was about as seamless as could be reasonably expected. Xavier and Eric, my initial contact persons, were very polite and professional and readily answered all of my questions. They were very helpful via phone and email. The moving crews were absolutely fantastic. Due to scheduling constraints, I had asked for the pick-up team as soon as possible. Delivery went swimmingly and well within my desired time frame. I had accidentally left a tablet computer on a bed that was being packed. One of the movers came to me with the tablet. He said that it was on the bed and wanted to double check if it should be packed. Overall, I was very happy with all the crews. So kudos to Mike, Alex and their colleagues.

Update January 14, 2021
After multiple correspondences with senior staff since posting the initial review, we negotiated to settle our differences and I was compensated. We clearly had different expectations of the service standards. Ultimately, all my items were delivered and intact. We acknowledged that there were some factors beyond our control. I have since increased the rating because of the satisfactory final outcome.

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Initial review on November 12, 2020:
Very unpleasant long-distance move from Toronto to Vancouver this summer. 0 stars. Please read before choosing this company.

Pick-up was smooth but delivery was a disaster!
- gave little delivery notice (on a long weekend) and the alternative to charge extra for storage and redelivery fees
- first delivery: 15 of 25 items missing, mover Costa did not offer any explanation and wanted me to sign the receipt
- after multiple phone conversations and emails, located 14 items in their warehouse and 1 item delivered to another customer on the same date, scheduled for redelivery on a Sunday
- company replied that Costa was the only staff handling jobs in Vancouver; logically, he was likely responsible for delivery errors
- second delivery: unexpected knock on my door one day ahead (saturday) without confirmation by Costa again; company's response was Costa explained to Dispatch who was 'too busy' on a weekend to confirm with the customer so they came anyway
- Costa did not offer any explanation or apologies for the error, dropped 15 items OUTSIDE of my home on a wet ground, refused to discuss and drove away in the middle of a conversation
- Rex and Kian from customer service/claims offered blanket statement replies that it was bad luck and errors happen - even if it was 60% of items missing- used pandemic and employee stress as an excuse
- many boxes and items were in poor condition, a reflection of lack of care during the move
- poor communication: long holds on phone that leads to full voicemails (cannot leave message), slow response to email

In my opinion, centennial moving is an extremely unprofessional company that tolerates multiple employee errors and misbehaviours with no accountability. Recommend avoiding at all costs or risk being treated like this.

Centennial moving is one of the most trusted and efficient moving companies to work with. When I was moving from Toronto to Edmonton, they made the transition seamless and it was a dream to work with them. I strongly recommend moving via centennial when it comes to making the change. Not only did they move my belongings in a timely fashion, but they also transported everything without there being a single scratch or dent on anything I owned. If I had to recommend a moving company to a friend, it would be this one. Thank you again.

Stay away from this company!!!! I did my research, they had excellent reviews on their website and on other sites on the internet so I thought, ok, let's go with them. BAD IDEA!! I have moved A LOT in the last year and my provincial movers weren't able to move me from Ontario to Nova Scotia. So, I chose Centennial Moving. It all started out well, my sales person was very helpful and explained that they charge by weight. I was also informed that Centennial Moving only comes to the East Coast once a month which meant that they would have to pick up my belongings on September 15 to have it out in Halifax between September 25-30. This would have worked out perfectly because we would've been able to unpack over the 2 weeks we were in quarantine. I spoke to my other movers, as I had things in storage at their company, and they said that each storage locker weighs approximately 2000 lbs. I had one and a half storage units so their and my guesstimate was 3000 for the storage lockers and another 1000 lbs for the boxes I had at my apartment as I had little to no furniture (no bedframe, no couch, no chairs, no dining set) I was thinking worst case scenario it would all weigh 4500 lbs for 169 items.

Here is where it starts heading downhill....On September 15, it was confirmed that the movers would be at my storage place between noon and 4pm. I have never had a moving window...the movers arrived at 4:30. I waited in my car for 4 1/2 hours because my storage was an hour away from where I lived. I had to call dispatch twice to find out where they were. Such bad communication!!! With the second phone call I was told that they stopped to get food. I understand that you have to eat BUT YOU WERE ALREADY LATE and absolutely ZERO communication with the customer that was waiting!!!!!!!!

The following day I asked for the weight ticket because I had heard stories about people's belongings "weighing more" so the company can make more money than what they quoted their customers. The weight ticket ended up being a form that the company sent. Where is the real ticket? You can't tell me that COVID is the problem as the weigh station can provide you with a printed copy through the window, or you could take a picture of it and send that. According to my weight ticket, all my things weighed 5650 lbs. Are you kidding me? I had almost NO FURNITURE!!!
To make matters worse, a few days later I get an email five minutes before the sales person left for the day to say that my things were too heavy to go on the September truck to Nova Scotia and would be arriving a month later. What could I do? They had my belongings.

A month goes by, I had to email the company on October 26 to ask the ETA. The dates I was given were between October 23-27 with 24-48 hours notice. I was told that it will be arriving on October 31 and November 2. UGH!!

The dispatch department sent me an email on October 29 to confirm that my delivery would be on October 31 anytime between 9am and 12pm. FINALLY! I sent them back the email confirmation with excitement because the day was finally here!! And this is what I got back:

"Thank you for the confirmation, Sara.

We would like to ask you, is there is any possibility you could pay the final balance with cash or at least a part of it?
The reason for such a request is that our driver's card was temporarily blocked for some reason and he will need cash for regular trip expenses.
Regardless of the payment method, an official receipt will be provided accordingly.
We would be grateful if that will possible on your end, kindly let us know."

What kind of company does that?????!!!! What kind of company asks that from their customers?

The movers in Nova Scotia were AMAZING and very helpful and probably the best part of this whole experience. Most of my belongings arrived unscathed which is a blessing in my eyes. I also noticed that written on the side and back of their truck that they are BBB accreditated but according to this site they have an F rating and are not accreditated. That is false advertising, Centennial Moving.

There is nothing that can make this experience any better. I suggest that if you are considering using them, DON'T! Stay away.

Really dependable and competent movers. Any time I’ve ever dealt with any other moving company I’ve found myself stressed over broken furniture and unreliable dates/times. They really know the game and how to treat a customer. Fair prices and awesome movers. If I move again (god forbid), I will definitely use Centennial Moving!

We used Centennial for our move from Alberta to Toronto. The entire process was amazing, from the initial call to the drop off of our belongings. Xavier, our salesman, walked me through the process and set everything up. He was able to make everything happen in the time frame that we needed. I had the same wonderful crew loading and unloading our belongings. Even when we had a hiccup with our closing, they worked with us for smooth delivery. We were always in contact and they even followed up to make sure all went smoothly. I would not hesitate to use them again. Very professional. They treated our furniture and belongings as if they were their own. Great bunch of people. Thank you!

Fabulous customer service from the guys at Centennial. Moved half a house worth from Calgary, within my shipment I had several antiques and oddly shaped furniture. Jon at the office was incredible - nothing was too much effort and we were well guided through the entire process. My moving date was agreed with Centennial, the helpful and professional staff loaded my goods quickly and efficiently in Calgary, we were then kept informed of the shipments progress via email. On arrival, we required a Saturday delivery due to our work commitments - not a problem. We also moved house whilst the shipment was in transit - meaning the original delivery location had to be changed - again not an issue at all. I have felt happy and confident with this service at every step of the way. I would highly recommend this company to anyone who needs to move a long distance.

I chose Centennial to move my 5,000+ 3 story house from Saskatoon to Toronto and I am so glad I did. From the beginning, Xavier followed up with me on every question I had (and I had many) almost instantly. If he didn’t have the answer he checked with his boss and got back to me quickly. I had three of the most wonderful men as movers: Mike, Eugene and Alex. Out of all the movers we have had in the past I can not say enough about how amazing these guys were. They took the time to be sure all the “special things” were packed correctly and communicated with me constantly. Not one time did I hear a complaint or negative comment about anything I asked them to do. Centennial accommodated my need to load one weekend then hold everything until two weekends later due to the closing dates of houses. They scheduled the same team to unload me which was wonderful. Once again did an amazing job unloading everything. They didn’t rush to just get done and go home. They cared and were concerned about my things. I even have very fine Crystal that I have broken before just from hand washing them and NOT ONE OF THEM were broken during the move. I was amazed!!!! The only mistake I made during the move was purchasing the additional insurance, with these guys I didn’t need it!!!!! Amazing job Centennial Moving!!! You guys have got it going on! I will recommend and use only you in the future! PS. I don’t know what you pay for this team but whatever it is, it’s not enough! They are great ambassadors for your company!

What a relief to engage a moving company that is competent and efficient. I have moved several times and Centennial did an excellent job with pricing, pickup, delivery and communication. I would use them again and highly recommend. Moving is often a scary and confusing time, what with trying to compare prices on what is included and excluded and will they look after you. Centennial made this move real easy. Thank you.

I decided to go with Centennial Moving for my long distance move from Calgary to Toronto due to the excellent reviews and their great price quote. The teams were fast and hard working. All of my belongings made it to their destination without any damage, payment was easy as I could pay online by credit/debit card, and they do NOT charge by the hour, they offer a flat rate fee based on the weight! I would definitely recommend them to anyone who needs to hire movers!

When my uncle decided to relocate close to my city, I was ecstatic... and then felt overwhelmed by the process. I contacted a couple movers in Quebec to help us out, but I kept feeling like they just wanted as much money as possible, until I called Centennial Moving. I instantly felt at ease in their care: They were kind, knowledgeable, and responsive. They had tons of add-on options to make things easier for us, but I never felt rushed or pressured to buy anything additional. The move went super smoothly, and he's all settled in now with extended family and support. None of this would have been possible without your assistance.

Good moving experience! I was always informed of what to expect and provided everything I needed to have a successful move again with Centennial. Movers were punctual and wanted to make sure all cubicles and items were set up to my satisfaction. And again - they are the best!

I moved to the other side of Canada which is a total life changer for me. I'm happy I did it with Centennial because they made the whole experience very pleasant and satisfying. All through there were no problems and they arrived right on time and delivered my things like they were supposed to. The final price ended up being a little more than the estimate because there was more weight than I anticipated. Thank you for all of your efforts in this!!

My move from Calgary to Newmarket was executed flawlessly. There were zero miscommunications about the timeline of when my things would arrive and the condition they would arrive in. By the time my things arrived, I already knew what to expect. Which is very refreshing considering how common it is for moves to go south. I’m fortunate to have dealt with a company that knew what they were doing. Thank you again!