Dangerous product almost causing a house fire, 20 days later still unresolved and only offering to replace a plug, nevermind the damage caused! Give timelines they don’t stick to and little customer... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I cannot praise this company highly enough. I had an issue with my induction hob, the help desk person was a dream to speak with and promptly arranged for an engineer to visit. The engineer c... Näytä lisää
Yritys on vastannut
I needed to replace the motor on an old built in extractor. The whole motor assembly was inexpensive, I pre-ordered the part. I had great email updates, arrived by post and it worked. Some minimal... Näytä lisää
Yritys on vastannut
The engineer arrived on schedule. The problem didn’t present itself clearly but the engineer made a few adjustments and said we could call him back at any time if the problem persisted. The alarm b... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä The CDA Group Ltd.
Yrityksen kirjoittama
British heritage since 1991
Founded in Nottinghamshire, England in 1991, CDA have built a reputation for affordable, stylish, ingenious and award-winning kitchen appliances that consistently deliver great results. Our British heritage remains strong with a Nottinghamshire head office and a local workforce.
Customer care
We have our very own UK based Customer Care team at our Nottinghamshire head office, made up of highly knowledgeable and experience people on hand 6 days a week to support you throughout the lifetime of your product. We are proud that our service teams pursue continuous improvement, with independent reviews from genuine customers closely monitored and feedback actioned, with the goal of always delighting you, our customer.
Ingenious products
CDA products are designed and tested by a team of some of the UK’s most experienced appliance experts, drawing inspiration from around the world to create products exclusively for British and Irish kitchens.
Quality and warranty
Our products are subject to stringent quality controls with our on-site testing laboratory ensuring only safe, reliable products are brought to market. This confidence in quality is backed by our free 5 year parts and 2 year labour warranty to give you complete peace of mind.
Yhteystiedot
The CDA Bulding, Harby Road, Langar, Nottinghamshire, NG13 9HY, Yhdistynyt kuningaskunta
- 01949 862012
- customer.care@cda.co.uk
- cda.co.uk
4,0
Hyvä
7 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
13. maaliskuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Mrs Hill,
We really appreciate you sharing your experience and taking the time out of your day to write us a five star review, thank you.
Vastaus yritykseltä The CDA Group Ltd.
Thank you Susan for the great review, this is super to hear & will be shared with our team who looked after you.
Aaron was super freindly and fixed all…
Aaron was super freindly and fixed all our issues. Very happy with the service
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Max,
Thanks for the great review.
We are happy to hear that you were impressed with our engineer Aarons service.
Please do not hesitate to contact us again if you need further assistance.
Call out unnecessary
I paid for a call out and when the engineer called he stated there was no need for one as it was a 5 min task to remove a cover and plug in the new light fitting, easily done without an engineer
16. maaliskuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Barbara,
Thank you for your feedback, I'm sorry to hear that you were disappointed with the service regarding your CDA fridge repair.
As the fridge has a LED light, we do have to recommend a engineer/electrician attends to replace these. The call out was chargeable due to the fridge being outside of our two year labour warranty.
Excellent service
13. maaliskuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning,
Thank you for your feedback, we really appreciate you taking the time to leave us a review.
Amica tumble dryer fix
Took about a week but engineer came fixed the problem with a smile all good thanks
13. maaliskuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning David,
Sorry you had a little wait for your repair but we are pleased the repair was a success.
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Michael,
Thank you for sharing your positive experience with CDA.
Agents were very polite and courteous.
Agents were very polite and courteous.
My issue was resolved in a timely manor.
12. maaliskuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Hi Ian,
Thank you I will pass your compliments onto Zelia your Case Handler and Aaron your engineer.
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Hilary,
Thank you for your post. Svetlin the engineer that looked after you will be delighted.
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Pauline,
Thank you for your feedback.
Very happy
Very happy. Engineer Aaron was superb, friendly and professional and sorted both issues quickly.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon,
Thank you for your feedback . Aaron will be delighted.
I have had an AMICA cooker for just…
I have had an AMICA cooker for just over 12 Months and both elements have perished already. They replaced my bottom oven element after 3 weeks of me contacting them. The engineer booked the grill element replacement while he was here on the 9th March and they cannot attend until the 26th March. So another three weeks from date of reporting.
I am also extremely disappointed with the quality of the appliance. I have had it just over 12 months and both elements being replaced is ridiculous My last cooker lasted 10 years with only one repair needed in it's lifetime and whilst I am fully aware in our throw away society appliances are not built to last anymore, but still I would expect to get more than 12 months usage out of it before repairs are needed. Don't buy AMICA appliances whilst they are middle of the road in terms of price, they are not cheap and they are definitely bottom of the pile in terms of quality and value for Money. I am now in the position that once the grill element is replaced if they go again it will be out of warranty and I will have to replace the cooker after only 2 years!!
I must say this review is no reflection on the engineer who attended, he was extremely professional and courteous.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon,
I am sorry that you have had such a difficult customer journey with us I have just sent you a request for some more information so I can look into this further.
But you don't listen
At the request of CDA here is a review of their products. A number of years ago we purchased a CDA oven whilst have a new kitchen. 2 service visits in 18 months oven replaced. The dish washer we had, again CDA needed a new control board in the first 12 months. Move on to mid 2023, moved house new kitchen. Not all CDA appliances this time. However, after 3 months seal on the micro wave combi oven needed replacing. After 18 months over packed up, this being the evening of the 23rd December, CDA, can be with you late Jan...oven meet tip, replacement oven, BEKO fitted. Repair needed again on Microwave combi oven as main function illuminated panel needed replacement, common fault, what can i say... CDA = Crap Domestic Appliances, no sign of an apology.
12. maaliskuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon,
I have looked into this and I am sorry that our planning department ignored your email with the dates you were able to be around and can only apologise for the issues that you have experienced on your various appliances . It is not common for our appliances to break down on such a regular basis.
Long wait for parts.
I paid for an engineer visit and was then told that the parts could take up to 16 weeks!
I forgot about it and touched base every so often, until two months later...I received an email to say that an engineer was booked in.
Yay.
Mick arrived promptly and got on with his job. No issues. Replaced the part and all other components and circuitry linked to it, just in case.
Mick explained the repair and checked the microwave was working properly. Clean, tidy and professional.
Apart from the wait on parts, which cant be helped, I had a great experience. This is the only reason I gave a 4 start.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Hi Darren,
We are so sorry that you had to wait so long for the part but we are pleased that it all worked out in the end with a successful repair.
Friendly and professional service
Graham was brilliant when he came to fix our wine fridge. Rang up to let me know his ETA and was bang on time. He was chatty and friendly and managed to sort the problem within 15 mins. Fridge is fully functioning again!
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon Ciaran,
This is super to hear, thank you for your kind words.
I will share your kind comments with our engineer Graham, who I know will also be delighted.
EXCELLENT SERVICE
Graham arrived, checked the appliance issue, cracked on whilst the wife was working away in the background. Replaced the element and was done with no mess and in good time. Oven working as good as new again.
14. helmikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon Jason,
I'm delighted you were impressed with our engineer, Graham's aftercare.
Thank you so much for sharing.
Aaron came today to fix my oven and I’m…
Aaron came today to fix my oven and I’m very happy with the service. He was professional, friendly, and clearly knew what he was doing. He quickly identified the problem and fixed it efficiently. Everything is now working perfectly. Thank you, Aaron, for a great job!
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon Marina,
Thank you for taking the time to leave us a 5* review, its wonderful to hear you were impressed with our engineer Aaron.
Vastaus yritykseltä The CDA Group Ltd.
Dear Andy ,
Thank you for your kind words.
We're thrilled to hear you had a positive experience with our customer service, your comments will be shared with our team who looked after you.
The process was a bit drawn out as the…
The process was a bit drawn out as the engineer was given the wrong telephone number to contact me on. Otherwise the process worked effectively.
11. maaliskuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon Tom,
Thank you for your feedback.
I'm sorry to hear of the issue regarding your contact number, I'm glad to hear this has been resolved.
Super engineer
Super engineer, very engaging fixed the element on our oven, the only issue we had to wait nearly a week to have it fixed.
Can’t fault the gentleman however fixed in no time at all, thank you Aaron.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Good afternoon,
Thank you for sharing your experience , we really do appreciate it.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.