The CDA Group Ltd. Arvostelua 6 511

Good customer service. Problems with my oven were resolved. Thank you to Danny.

Excellent very happy

The lady I spoke to on the phone was lovely she knew her stuff and was very helpful.
The fella that called to fix my oven was great, very professional and did a great job.

Fanatic and helpful

quick responds
and oven was repaired within 30min

The problem has not been resolved. It did appear to have been after engineers visit but returned. Maybe the engineer should have checked the dishwasher thoroughly.

I recently had a CDA dishwasher fitted and within weeks some of the parts broke. I’ve been in contact with their support team who take ages to reply to messages, told me what I parts I need to fix the problem, except that one of the parts is out of stock for a while! Very bad experience

Following a resent experience with another company. It was refreshing to have an engineer come to repair an appliance and have the part needed with him on the first visit. Well done keep it up !!

Had to wait a long time to get my oven fixed 😯 this is the second one faulty 😠 but the engineer was great very polite very quick done a great job , just hope this new element lasts longer than the other 2 fingers crossed 🤞

Turned up on time, polite and efficient engineer(Mick)

Struggled to get the fridge fixed for more than a year. Multiple visits with no outcome ,left in dark for months, got an email 6 months after asking me if the fridge has suddenly started working ,what a joke

The gentleman that came was very friendly and chatty and had the job completed in no time.
I would also like to thank them for their timing as they knew I had a funeral to go to on the afternoon

Very efficient and understanding towards the customer. Keeps the customer informed of all aspects of any issues that you may have.

CDA came out to fix my oven as the element had gone. It was still under warranty so there was no cost.

The engineer, Danny, was spot on—turned up, got straight to it, and sorted the issue without any fuss. He also showed me a couple of things about the oven I didn’t know, which was useful.

All in all, a straightforward job done properly. Can’t really ask for more.

The dishwasher that I've been using a 5 months was faulty and they weren't able to resolve the issue. When I called CDA customer service the women who I spoke to she was very rude

Service engineer arrived on site with spare part for the oven on his hand and s smile on his face! Knew the product well and changed the faulty part swiftly. Excellent service.

Just the ease of how things were dealt with and the great friendly staff.

It took six months to finally get the required spare part for my combo oven however when Engineer visited he was very polite, efficient and professional

I had really great customer service for my dishwasher. However my integral fridge freezer is dripping water down the back and growing mould. When I complained I had to pay over £130 to get someone to come out. He was rather patronising and asked for a bit of cable (from any old parcel) to stick up the vent at the back of the fridge to clean it out. It took 5 minutes and it could have been suggested on the phone BEFORE taking my money. The fridge is still wet inside and growing mould....