I cannot praise this company highly enough. I had an issue with my induction hob, the help desk person was a dream to speak with and promptly arranged for an engineer to visit. The engineer c... Näytä lisää
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I needed to replace the motor on an old built in extractor. The whole motor assembly was inexpensive, I pre-ordered the part. I had great email updates, arrived by post and it worked. Some minimal... Näytä lisää
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The engineer arrived on schedule. The problem didn’t present itself clearly but the engineer made a few adjustments and said we could call him back at any time if the problem persisted. The alarm b... Näytä lisää
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Microwave had catastrophic failure less than one year old. It has so far taken over 6 weeks and yet to have functioning microwave. Unnecessary engineer visits, wait for parts and now at least another... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä The CDA Group Ltd.
Yrityksen kirjoittama
British heritage since 1991
Founded in Nottinghamshire, England in 1991, CDA have built a reputation for affordable, stylish, ingenious and award-winning kitchen appliances that consistently deliver great results. Our British heritage remains strong with a Nottinghamshire head office and a local workforce.
Customer care
We have our very own UK based Customer Care team at our Nottinghamshire head office, made up of highly knowledgeable and experience people on hand 6 days a week to support you throughout the lifetime of your product. We are proud that our service teams pursue continuous improvement, with independent reviews from genuine customers closely monitored and feedback actioned, with the goal of always delighting you, our customer.
Ingenious products
CDA products are designed and tested by a team of some of the UK’s most experienced appliance experts, drawing inspiration from around the world to create products exclusively for British and Irish kitchens.
Quality and warranty
Our products are subject to stringent quality controls with our on-site testing laboratory ensuring only safe, reliable products are brought to market. This confidence in quality is backed by our free 5 year parts and 2 year labour warranty to give you complete peace of mind.
Yhteystiedot
The CDA Bulding, Harby Road, Langar, Nottinghamshire, NG13 9HY, Yhdistynyt kuningaskunta
- 01949 862012
- customer.care@cda.co.uk
- cda.co.uk
4,1
Hyvä
7 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Polite and professional engineer…
Polite and professional engineer repaired my appliance very quickly without making a mess. Well done.
15. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning,
Thank you for your feedback. Jehu our engineer will be very pleased with your compliments.
Sorted things out for me no problems
15. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning,
Thank you for your post. Danny the engineer that looked after you will be delighted.
Danny arrived promptly and was very…
Danny arrived promptly and was very polite and helpful - able to quickly fix our oven and advise around an issue with our extraction system. Thanks!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon Matthew,
Thank you for taking the time to share your positive experience with this 5 star review.
We are delighted to hear that you were happy with our engineer Danny.
We are so pleased that Danny was able to resolve the issue in a prompt and efficient manner.
Shocking lengthy
Shocking lengthy
Process passed from one department to another got a date for the repair 2 weeks waiting and had a phone call on the morning saying the engineers gas safe qualification had run out ,
Bought a new appliance with a reputable company in the end
15. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon Colin,
Thank you for your feedback, I'm so sorry to hear of the negative experience.
I have looked into this & can see we used a trusted service partner in your area to complete the repair, I agree this service is not acceptable. Your comments are very much appreciated and they will be fed back accordingly to the relevant teams for training & reflection purposes.
If you wish to discuss this further then please do contact us directly on 01949862012.
Excellent service great service engineer
Excellent service great service engineer
15. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon Wayne,
We really do appreciate you leaving a review , thank you for taking the time to provide this. Its wonderful to hear.
Broken oven was fixed on 1st visit
The oven was less than a year and half old when it broke. 2 weeks later the engineer turned up with the right part to fix it and repaired it very fast. It is not 5* only due to not really having the process explained clearly, as I would of thought we should get a report that it was fixed, that the engineer and/or myself should agree it was working correctly and also he just left rubbish and the broken part on the kitchen side. (I was in a meeting whilst working from home when he completed it, but I could have stopped for 5 minutes if he needed).
13. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning,
Thank you for the feedback, your comments are very much appreciated and they will be fed back accordingly.
Lovely staff, easy to arrange appointment and excellent service
Our less than 1 year old Wine cooler suddenly kept heating so I contacted CDA and liaised with Connor who got me booked in for an engineer. Darren the engineer was friendly and knowledgeable and was able to replace the compressor part. Very happy with the service received.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Lydia,
We appreciate you sharing your experience, thank you.
Its wonderful to hear that Connor & Darren were friendly & helpful. I will pass your feedback over to them both.
Mick the hero…
Mick did a great job superb rescued the sock that got stuck in the filter and gave tips on how to svoid further occurences. Ticket no 17135
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Good Morning.
Thanks for leaving us such a wonderful review!
We're glad Mick was able to help you and he really appreciates your kind words.
Communication good and arrived on time…
Communication good and arrived on time and undamaged
14. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Mrs Warman,
Thanks for leaving us such a lovely review.
I'm delighted to hear you were impressed with our service.
Very helpful and accommodating
Very helpful and accommodating. Lovely staff member
10. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning,
Thank you for leaving such a lovely review, our case handler Nicola will be delighted with your comments.
We're really glad we were able to help.
Engineer arrived on time and wa very…
Engineer arrived on time and wa very polite and helpful.
13. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Christine,
Thank you for the 5 star review. We’re so glad to hear that you have had a great experience with us.
Efficient and quick - good communication
Prompt response. Good communication, efficient service. Job done!
8. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning,
Thank you for leaving us such a positive review, we really do appreciate it.
repair new faulty extractor
New extractor delivered faulty (after previous engineer visit), engineer came to fix but unable to. Product no longer available after being installed a year ago.
20. maaliskuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning,
We are sorry to hear about some of the issues you've experienced with your CDA Extractor fan.
I can see a alternative model has since been sent to Pathfinder along with a extra chimney section for them to install.
If you wish to discuss this further please do contact us directly on 01949862012.
Thank you for your patience & taking the time by leaving us your review.
Great service
Great service, on time, identified issue straight away, part fitted quickly and Oven working great again thanks Danny
9. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning Sam,
Thank you for leaving a 5 star review, its wonderful to hear of the excellent service provided by our engineer Danny.
Service was fantastic
Service was fantastic, very polite and accommodating, quick fix on oven and is working as good as new. Very friendly service, would recommend 10/10
10. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning,
Thank you for your feedback & 5 * rating.
Your comments have been passed over to the team, I know they will be delighted with your comments.
The engineer fixed my problem and…
The engineer fixed my problem and heceas very polite
9. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Morning,
We appreciate the feedback, thank you.
We're delighted you were impressed with our engineer and we value your input greatly.
The CDA Experience
The whole process , from reporting the issue to the engineer arriving to rectify it , communication from CDA was second to none , I was informed every step of the way , the engineer was brilliant, professional, and knowledgeable
The whole experience was brilliant , thank you
9. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Hi David,
Thank you so much for your post and sharing your positive experience of CDA. Katie your Case Handler and Graham your engineer will both be thrilled.
Quick to respond and resolve the issue
Quick to respond and resolve the issue. No issues with the company
Staff were friendly, professional and helpful. They gave a call before to say they would be half an hour.
An excellent service!
9. huhtikuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon Mrs Towler,
Thank you for taking the time to share your experience with CDA with us and for your lovely feedback.
Great ser vice from phoneing cda to…
Great ser vice from phoneing cda to letting me know when the engineer was on is way i would give them 10/10
30. maaliskuuta 2026
Vastaus yritykseltä The CDA Group Ltd.
Good Afternoon Denise,
Thank you for your post. Heather your Case Handler and Graham the Engineer that looked after you will be so happy with your feedback.
Had a problem with my CDA oven in one…
Had a problem with my CDA oven in one of our holiday cottages , rang the helpline and Olivia ( Liv) was on the ball and emailed me with instructions sent in 10 mins. Followed up with a telecon with Chloe who talked me throught it all. Factory reset required and implemented with their help....marvellous. Thank you and cottage back up and running. This is customer service as it should be 👍
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The CDA Group Ltd.
Hi Stephen,
I have passed your compliments onto Liv and Choe both of whom will be so pleased with your comments.
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