Total irresponsible care. Untrained, blind, slow, arrogant and self-righteous. The typical therapist at Castle Craig. These people are just toying with others who are trying to get better. Pick som... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Total irresponsible care. Untrained, blind, slow, arrogant and self-righteous. The typical therapist at Castle Craig. These people are just toying with others who are trying to get better. Pick som... Näytä lisää
Yritys on vastannut
Ik had een online behandelplan en mijn therapeut werkte, tijdens mijn afspraken, vanuit huis. Bij deze meetings had deze een kast met drank voorraad op de achtergrond zichtbaar.
Yritys on vastannut
Great experience with the therapist's. Really was life changing. The only negative experience I had was a nurse told me to man up while I was suffering from a lot of anxiety. Felt like I was completel... Näytä lisää
Yritys on vastannut
I finished 28 days last Friday I can honestly say although I feel apprehensive about the future Castle Craig has given my recovery the tools and foundations to be able to make a real change in my... Näytä lisää
Yritys on vastannut
Castle Craig Hospital is a private residential drug and alcohol rehab clinic located in Scotland. Established since 1988 we are family-run and employ a team of doctors, psychiatrists, therapists and nurses to care for people suffering from addictions. Patient compassion and respect is at the heart of what we do and each person's recovery journey is important to us.
Castle Craig Hospital, West Linton, EH46 7DH, Edinburgh, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Castle Craig provided me with 12 weeks of seriously needed therapy. My therapist Victoria G is just the best
David staff nurse the best and the domestic staff always friendly and helpful
They took me off 30 years of anti-depressants and all opiate based medication for which I am very grateful
The standard of care is unequaled in Europe highly recommended

Vastaus yritykseltä Castle Craig, UK
My partner has serious drinking problem and went there seeking help for both of us. Not only did the program have no effect as she relapsed 2 hours after she was discharged, but it gave her an opportunity to cheat on me and destroy our relationship with another patient. On top of that the aftercare program and "support" group are inefficient and border line useless as she's drinking 2-3 bottles a day while lying to people with no regret, but is actually getting support for cheating and forcing away the only person who was actively looking after her in person for months.

Vastaus yritykseltä Castle Craig, UK
Further to another review, potential victims and referrers would be well advised to check out mortality prior to checking in…
Update following Castle Craig reply:-
In case anyone is following this, here is what happened.
It was assumed that, since Castle Craig had dragged themselves in to the 21st, web-based, century, by replying to a review online, a written complaint was sent by e-mail FAO:- Governance Manager. This CoD was received:
Your message
To: Duty Information Desk Officer
Subject: Fwd: Complaint
Sent: Monday, July 26, 2021 4:39:56 PM (UTC+00:00) Dublin, Edinburgh, Lisbon, London
was read on Monday, July 26, 2021 4:52:01 PM (UTC+00:00) Dublin, Edinburgh, Lisbon, London.
To date there has been no acknowledgement, let alone response.
So, resorting to snail mail, a response has been received, by e-mail! It is generally recommended to included a proposed resolution in a complaint rather than just whingeing like Castle Craig did about Scottish drug deaths. The complaint and proposed resolution were rejected “As you are no longer a patient at Castle Craig”. The advice given, “that the DVLA can appoint a specialist” contradicts legal advice that (Castle Craig) “suggest that the DVLA may consider a second opinion combined with a series of blood or hair tests if they still had concerns about your alcohol consumption. However, as you know, we have already discussed this with the DVLA and they would not consider a second opinion.”
The DVLA and Castle Craig will be pursued for clarification and further details posted.
Generally, reviews are, by definition, subjective. The purpose of this review is to encourage anyone thinking of referring themselves or any one else to Castle Craig to do some objective analysis. It is enlightening to read the HIS report Castle Craig herald as exceptional.
In a previous appeal, which was summarily rejected, appeal to HCIS(sic) was encouraged. The following response was received:
“We are unable to investigate:
ꞏ clinical decisions about treatment/care received
ꞏ a request for a second opinion relating to treatment/care
ꞏ ethical standards of an individual registered healthcare professional”
It is also enlightening to read past news about Castle Craig and former staff reviews.

Vastaus yritykseltä Castle Craig, UK
Being at Castle Craig has given me a second chance at life. I am now a year sober and would never be able to have reached this place in my life without the kindness and support shown to me during my time here. From the bottom of my heart thank you!

Vastaus yritykseltä Castle Craig, UK
Staff and therapists at Castle Craig helped me to accept my illness and to find tools to help me live a life that is not dependent on drugs.
Being in a beautiful relaxing setting with lovely staff and patients was a bonus. During my time there for drug detox, I found that the group sessions helped me the most, hearing from others who have struggled.
I’m now attending NA meetings to help me keep clean and feeling very proud.

Vastaus yritykseltä Castle Craig, UK
I felt that after my experience at Castle Craig it was important to share my very positive feedback.
When I arrived I was in a very bad way, and staying alive was my main concern!
Thanks to the incredible care of all the nurses, therapists and psychiatrists at the rehab clinic; I am now sober and in a place where I can live a life that is purposeful and not just living day to day.
The friends I have met in rehab are amazing, better than my drinking mates.
I was provided with so many tools to help me once my stay had finished and I left rehab which was a bit scary to say the least. I’ve been sober for 9 months now.

Vastaus yritykseltä Castle Craig, UK
I have just collected my wife from Castle Craig after she completed her 28-day recovery for drugs. I was elated and knew this was the beginning of our new life together.
It is amazing, she seems so different, her drug use had always been at the centre of our arguments. I can't thank the staff and therapists for giving me back my wife and making me so happy.

Vastaus yritykseltä Castle Craig, UK
Going to Castle Craig was the best decision I’ve ever made. I know I am an alcoholic and could barely walk through their doors.
The understanding and care I received in Scotland was beyond imagination. I never believed I could live soberly but I have by following AA's programme that enabled me to get well.
Thankfully my life is so different now, my wife is amazed at the change.
Phew!

Vastaus yritykseltä Castle Craig, UK
Excellent residential addiction treatment option with detox; high level of medical; psychiatric and therapeutic support in a beautiful tranquil location.

Vastaus yritykseltä Castle Craig, UK
Everyone knew Dad was struggling after the hotel closed. We did all we could with the NHS and our Gp but nothing was working.
We did our research and found the Castle Craig. Dad went for about a month. When he flew home from Edinburgh it was like looking at a different man. Dad was smiling and healthy looking.
Its been four months and Dad and Mum are good, bit relief 😊😊😊😊😊😊👏

Vastaus yritykseltä Castle Craig, UK
I finished 28 days last Friday
I can honestly say although I feel apprehensive about the future Castle Craig has given my recovery the tools and foundations to be able to make a real change in my life.
The therapists were amazing and the family support a life saver. I can hand on heart recommend Castle Craig to anyone who is suffering from addiction. The staff has been very understanding and the location of this place is beautiful.
My advice, don’t wait as long as I did to get help

Vastaus yritykseltä Castle Craig, UK
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