Rоckеt Саsіnо Arvostelua 

179
•
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Great site, best support if you have any issues at all, they may not be the fastest to cashout but will cashout evey time without fail once verified. My go to pokies site every time. Fantastic VIP... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

There process of delaying during the withdrawal is by far the worst I have come across they will identify so called issues but they do this one at a time and you go to the back of the line each time.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Awesome! $800 Withdrawal success no more than 24hrs sweet transaction thanks Rocket Casino and to my Personal Vip manager. 💯👌 Most likely Recommended Casino apps. ☝️

Yritys on vastannut

Saanut 5/5 tähteä

I’ve been playing at Casino Rocket for a while now, and it’s easily one of my favorite online casinos. They have an incredible selection of games and top-tier software providers, so there’s always so... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

A team of gaming enthusiasts launched Casino Rocket with a mission to take players on an exciting journey through the world of online entertainment. Featuring a diverse selection of games, including slots, live casino, table games, and more, Casino Rocket combines a sleek design with smooth functionality. With rewarding bonuses, regular promotions, and a strong focus on user experience, Casino Rocket delivers a fun, fair, and secure environment for players at every level 🎰


Yhteystiedot

Tiedoksesi

4,0

Hyvä

TrustScore 4/5 tähteä

179 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(179)

61 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

great online casino experience

always easy to navigate and a great all-round gaming experience, highly trustworthy and dependable casino site

12. helmikuuta 2024
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Vastaus yritykseltä Rоckеt Саsіnо

Hello Anthony,

We're ecstatic to hear that you find our website easy to navigate and that you've had a great all-around gaming experience with us!

Ensuring a user-friendly interface and a trustworthy gaming environment is of utmost importance to us. Your trust and satisfaction mean everything to us, and we're grateful for your kind words.

Thank you for choosing us!

Kind Regards,
Casino Rocket

Saanut 1/5 tähteä

I WAS SCAMMED

I WAS SCAMMED
I deposited crypto money into my account as directed by their website. after a couple of days I contacted Casino Rocket informing them that it hasn't shown up in my account.

They asked for evidence of transfer that I sent them (even got my crypto company to help)...Unfortunately Casino Rocket keep saying the evidence isn't sufficient and want bank details - and doesn't matter how many time I tell them it wasn't a bank transfer it was crypto transfer and show them the evidence they keep replying with 'Bank transfer evidence'.

After some back and forth, they have now ignored all my emails and contact to date.

I WAS SCAMMED

7. joulukuuta 2023
Oma-aloitteinen arvostelu
Rоckеt Саsіnо-logo

Vastaus yritykseltä Rоckеt Саsіnо

Hi John,

After reviewing your account, you are already communicating with the appropriate team regarding your deposit inquiry.

I have also reached out to them to ensure they are aware of your message and will promptly address any additional requirements.

Thank you sincerely for your patience in this matter.

Kind Regards,

Casino Rocket
--------------------------------
Hello John,

I'm truly sorry to hear about your experience. It sounds incredibly frustrating and disappointing.

We understand the importance of resolving such matters promptly and with care. Please share the email address linked to your account to assist you better.

We'll do everything possible to address this situation and provide your support.

I look forward to your reply.

Kind Regards,

Casino Rocket

Saanut 5/5 tähteä

You staff are quick to respond and are…

You staff are quick to respond and are very helpful

13. tammikuuta 2024
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Vastaus yritykseltä Rоckеt Саsіnо

Hi Tracey,

Thank you so much for your kind words!

We're pleased you've had a positive experience with our team. Providing excellent customer service is our top priority, and we're glad our staff has been able to assist you promptly and effectively.

If you need further assistance or have any questions, please don't hesitate to reach out through our live help. We're here to help!

Kind Regards,

Casino Rocket

Saanut 5/5 tähteä

They have a good range of games some…

They have a good range of games some I’ve played before all the bonuses are endless and really rewarding

30. tammikuuta 2024
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Vastaus yritykseltä Rоckеt Саsіnо

Hi Lukas,

Thank you for sharing your positive experience with us! We're delighted to hear that you appreciate our diverse selection of games and find our bonuses rewarding.

Our team works hard to provide an enjoyable and rewarding gaming environment, and it's great to know that it reflects in your experience. If you have any specific feedback or suggestions on how we can further enhance your gaming experience, feel free to share them with us.

We're here to ensure you have a fantastic time at our casino, and we look forward to continuing to provide you with great games and exciting bonuses. If there's anything else you need or if you have any questions, please don't hesitate to reach out to our customer support team through live chat or via email at contact@casinorocket.com.

Kind Regards,
Casino Rocket

Saanut 3/5 tähteä
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Vastaus yritykseltä Rоckеt Саsіnо

Hi Brigid,

Thank you for sharing your thoughts on our withdrawal policy. We value your feedback and aim to enhance our services based on user experiences.

Please specify which aspect of the withdrawal policy you find unfavorable. This information will help us address your concerns more effectively and work towards providing a better experience for you.

Your input is highly appreciated.

Kind Regards,
Casino Rocket

Saanut 1/5 tähteä

Faster withdrawal if your willing to…

Faster withdrawal if your willing to take money instantly,put it back account instantly,no need for I'd checks

27. tammikuuta 2024
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Vastaus yritykseltä Rоckеt Саsіnо

Hi Jonathan,

I'm sorry to hear about the challenges you faced. We strive to offer excellent customer service, and your feedback is crucial for enhancing our support.

Please share more details about your specific concerns, and we'll investigate and work towards resolving them. Your satisfaction is important to us, and we're here to assist you in any way we can.

Kind Regards,
Casino Rocket

Saanut 5/5 tähteä

Great game, good wins. Withdrawal process super easy.

Fast assistance the online chat. Fun game, easy to help.

28. tammikuuta 2024
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Vastaus yritykseltä Rоckеt Саsіnо

Hello Mahz,

Thank you for sharing your positive experience with us! We're delighted to hear that you're enjoying our games, finding success with your wins and that the withdrawal process has been easy for you.

Making the withdrawal process smooth and convenient is our priority, and we're pleased to know that it's been a positive aspect of your gaming experience.

Don't hesitate to reach out if you have any questions, feedback, or anything else we can assist you with.

Kind Regards,
Casino Rocket

Saanut 5/5 tähteä

Great service and games.

28. tammikuuta 2024
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Vastaus yritykseltä Rоckеt Саsіnо

Hello Paul,

Thank you for your positive feedback! We're thrilled to hear that our support team has been prompt and helpful to you. Providing efficient assistance is a priority for us, and we're glad to know that you find the game enjoyable and user-friendly.

Feel free to let us know if there's anything specific you'd like assistance with or any suggestions you'd like to share. We're here to make your experience as smooth and enjoyable as possible.

Kind Regards,
Casino Rocket

Saanut 4/5 tähteä

Free spins and credit and always quick…

Free spins and credit and always quick with any answers.

28. tammikuuta 2024
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Vastaus yritykseltä Rоckеt Саsіnо

Hello Michelle,

We appreciate your kind words and are delighted to hear about your positive experience with the bonuses we provide. It's our goal to offer exciting bonuses that enhance your gaming enjoyment.

Our team is dedicated to providing quick and helpful answers to ensure a smooth and enjoyable gaming experience for our players. If there's anything specific you'd like to see more of or if you have any suggestions, feel free to let us know.

Wishing you continued success and enjoyment during your time with us!

Kind Regards,
Casino Rocket

Saanut 1/5 tähteä

Bad customer services

Didn’t listen to me demanded I was wrong went back and forth

28. tammikuuta 2024
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Vastaus yritykseltä Rоckеt Саsіnо

Hello Bonny,

I'm sorry to hear about your experience. We strive to provide excellent customer service, and I apologize if there was any misunderstanding.

Your feedback is important to us, and we'll work to address any concerns. If you have specific details or if there's anything else you'd like assistance with, please feel free to share more information.

Kind Regards,
Casino Rocket

Saanut 1/5 tähteä

Awful scam website

Awful scam website. They wouldn't even let me withdraw 100euro after definitely depositing way more then that. Once I'd had enough of there run around they were happy enough to close my account. Please please don't listen to them "good reviews" this website is absolutely a scam that I've reported.. I'm not desperate for 100 euro they can shove it but for anyone else who may have a bigger wins don't count on ever seeing it transfer to your account. Yes and that withdrawal never made it to my account EVER. And after a long time trying to battle with ye about it I gave up and chose to close the account and let ye keep the money.. it was more important to ye then my custom apparently

6. huhtikuuta 2023
Oma-aloitteinen arvostelu
Rоckеt Саsіnо-logo

Vastaus yritykseltä Rоckеt Саsіnо

Hello Sinead,

I'm sorry to hear about the challenges you faced with your withdrawal.

Various factors can affect withdrawals, such as ensuring your account is fully verified, meeting applicable wagering requirements, and checking for a maximum withdrawal limit, especially if it involves bonus funds.

I want to investigate this matter further to understand what happened and provide clarity on the situation. Please share your account details or the email associated with your account. This will help me review the specific details of your case and address any concerns you may have.

I appreciate your cooperation, and I appreciate your patience as we work towards a resolution.

Kind Regards,
Casino Rocket

----------------------------------

Hello Sinead,

Thank you for providing your account deatils.

Upon reviewing your account, a withdrawal request was made on the 14th and was still in process when you attempted to make the second withdrawal.

You were informed that you can make another withdrawal once the current withdrawal has been processed and reached your bank.

However, no additional withdrawal attempts were made following this.

I hope this provides clarity.

Kind Regards,
Casino Rocket

Saanut 1/5 tähteä

I deposited using XRP

I deposited using XRP. Had a small win and went to cash out and a Red box popped up saying is invalid.
Contacted live chat and they told me to do a bank withdrawal instead so I did.
A day and a half later they cancel it saying I have to withdrawal via the same method. So I try again and again and the same red box appears saying is invalid which means I cannot withdraw my money. Contacted support again and keep getting the run around with the same answers and now they are ignoring me.
I even sent them my XRP wallet address to see if they can manually do it and they are still ignoring me, they are a rogue casino.
You will 100% have issues withdrawing your money from this casino if you play here, I highly recommend you do not as I still have not received my money or any help with any options.
Rogue at best

19. tammikuuta 2024
Oma-aloitteinen arvostelu
Rоckеt Саsіnо-logo

Vastaus yritykseltä Rоckеt Саsіnо

Hello Andrew,

I'm sorry to hear about the difficulties you've encountered. Your experience is important to us, and I want to assure you that we take your concerns seriously. I apologize for any inconvenience you've faced with the withdrawal process.

To address this issue promptly, please provide your account details or the email associated with your account. I'll personally investigate this matter and work towards a resolution.

Thank you for bringing this to our attention, and I appreciate your patience as we look into this matter.

Kind Regards,
Casino Rocket

Saanut 4/5 tähteä

Rocket play all day

Easy website and structure, random game pick available, lots of bonuses given

30. joulukuuta 2023
Oma-aloitteinen arvostelu
Rоckеt Саsіnо-logo

Vastaus yritykseltä Rоckеt Саsіnо

Hello Chrystal,

Thank you for sharing your positive experience with us. We're thrilled you find our website easy to navigate. It's fantastic to know you've been enjoying our bonuses.

If you ever have suggestions or preferences you'd like us to consider, please let us know. We're committed to making your gaming experience enjoyable and convenient.

Thank you for being a valued player, and we look forward to providing you with more great experiences in the future.

Kind Regards,
Casino Rocket

Saanut 1/5 tähteä

Still having issues with casino rocket

Still having issues with casino rocket, they took my money but didn’t deposit to my account. The payments showed as “discarded” but payment was still taken.

They reviewed the wrong payments and advised all is in order but didn’t review the “discarded” payments where the issue is. And are now refusing to further investigate and return my funds.

Absolute scam of a casino

1. joulukuuta 2023
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Vastaus yritykseltä Rоckеt Саsіnо

Hello Deirdre,

I'm genuinely sorry to hear about the issues you're facing with your deposit.

Your frustration is understandable, and I want to assure you that we take this matter seriously.

To assist you effectively, please provide the email address associated with your account.

This will enable us to investigate the issue thoroughly and work towards a resolution.

The team is committed to resolving this matter and ensuring a fair and positive outcome.

I appreciate your cooperation and your patience as we strive to improve your experience with us.

Kind Regards,
Casino Rocket

Saanut 5/5 tähteä

Minimum $5 deposit

Great deposit start at $5 minimum I think that's a good idea

24. kesäkuuta 2023
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Vastaus yritykseltä Rоckеt Саsіnо

Hello William,

Hello,

Thanks for your positive feedback! We're delighted you appreciate our low minimum deposit of $5. It's indeed designed to provide flexibility and accessibility for our players.

If you ever have more thoughts to share or if there's anything specific you enjoy about our platform, feel free to let us know. We're here to make your gaming experience enjoyable and hassle-free.

We wish you lots of luck and fun on our site!

Kind Regards,
Rocket Casino

Saanut 5/5 tähteä

I enjoy playing the games but not…

I enjoy playing the games but not liking the pays

12. joulukuuta 2023
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Vastaus yritykseltä Rоckеt Саsіnо

Hello Betty,

Hello,

Thank you for sharing your feedback. We appreciate hearing from our players about their experiences. If you have specific suggestions or thoughts on how we can make your gaming experience even more enjoyable, we'd love to hear them.

You can adjust your bets based on deposits to maximize your chances of hitting free spin rounds and scoring big jackpots.

Also, if a game doesn't deliver satisfactory payouts in the initial spins, consider exploring a different game for a better experience.

If there's anything specific you'd like us to address or if you have further insights, please feel free to let us know. We're here to ensure your time with us is both entertaining and rewarding.

Kind Regards,
Rocket Casino

Saanut 1/5 tähteä

Rogue Casino

They took my money but never deposited to my account. I provided details of the payments from my bank for the funds to be returned to my bank account but they put impossible obstacles in the way and are refusing to search for the payments.

They keep requesting a bank statement showing the reference numbers of the transactions but this information is not on a bank statement!! I have showed Skye a copy of a bank statement in the past and you can see this information requested is not on a statement! How can they find 1 payment with the information provided but not the 4 other payments.

1. joulukuuta 2023
Oma-aloitteinen arvostelu
Rоckеt Саsіnо-logo

Vastaus yritykseltä Rоckеt Саsіnо

Hello Deidre,

I sincerely appreciate you reaching out about the payment issue you've encountered. I understand the frustration and inconvenience this has caused and am committed to helping resolve this matter.

To proceed, please provide your account details or the email associated with your account. This will allow us to conduct a thorough investigation and work towards a solution.

Please remember that the verification process is essential to ensuring the security of your account and transactions. It may take some time, especially if there are any issues with the submitted documents. If a document needs to be clarified or we need any information initially requested, this can lead to delays in the verification process.

You may also reach out to us via Live Chat. We are available 24/7.

Kind Regards,
Casino Rocket

---------------
Hi Deidre,

Thank you for sending your details.

I looked into your account and I can see that there was just one withdrawal made and it was cancelled.

However, I noticed that there is a missing deposit and the relevant team is just waiting for a bank statement to be able to investigate on your concern further.

I will also be looking into that so we can find a resolution.

Thank you for your patience.

Kind Regards,
Casino Rocket

Saanut 5/5 tähteä

I don't know why so many negative…

I don't know why so many negative comments. Ive personally have had a great experience.good Customer and quick withdrawal.👌🏻⭐️

29. syyskuuta 2023
Oma-aloitteinen arvostelu
Rоckеt Саsіnо-logo

Vastaus yritykseltä Rоckеt Саsіnо

Hi Mateen Ismail,

I'm happy to hear that your experience with us has been so pleasant so far in your gaming journey with us!

We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!

I wish you a four-leaf clover in your gameplay!

Sincerely,

Casino Rocket

Saanut 5/5 tähteä

Great casino

Great casino. Great people who work there. A++++++

3. lokakuuta 2023
Oma-aloitteinen arvostelu
Rоckеt Саsіnо-logo

Vastaus yritykseltä Rоckеt Саsіnо

Hi Cain,

Thanks for your feedback.

We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!

I wish you a four-leaf clover in your gameplay!
Sincerely,
Casino Rocket

Saanut 1/5 tähteä

I can't validate my withdraw adress and…

I can't validate my withdraw adress and they ignore my mail.
I have send you my email Can you contact me .

I delete this review if solution is find

14. syyskuuta 2023
Oma-aloitteinen arvostelu
Rоckеt Саsіnо-logo

Vastaus yritykseltä Rоckеt Саsіnо

Good Day Greg,

Thank you for your feedback.

We are sorry that you have had an unpleasant experience with our platform.

We want to offer you the opportunity to share your account details with our team so we can investigate this further.

We want to emphasize that one of our company's primary principles is maintaining our players' delight and satisfaction, and we strive hard to achieve this.

Kind Regards,
Casino Rocket

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Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

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