We are truly sorry to hear that your experience did not meet your expectations.
We would, however, like to clarify a few points. Contrary to what has been stated, our swimwear and beachwear collections are made in Portugal, in collaboration with trusted manufacturing partners. Only some of our shirts are produced in India, where we have been working for many years with a wonderful artisan team whose craftsmanship we truly value. Each piece is carefully handmade with great attention to detail.
The composition of every item is clearly listed on each product page, allowing our customers to make informed purchasing decisions.
Regarding return fees, these are clearly outlined in our return policy prior to purchase. They reflect the logistics costs associated with processing returns and are now standard practice for many fashion brands.
Finally, our customer service team is available by email and responds to all inquiries as quickly as possible. If you have an ongoing case, we will be more than happy to assist you until it is fully resolved.