Have had Argentinian Ribeye from Casa a few times now, and this last batch I received was 1st class, I carved a few steaks and left a good piece for a roast in a few weeks time, just had a steak meal... Näytä lisää
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Amazing food and a flawless customer experience. So excited to receive my Founders Box on Saturday. The delivery was great - lots of notifications so i knew what was happening. The box arrived in the... Näytä lisää
Yritys on vastannut
Casa Argentina once again has delivered excellent service and quality food. We’ve brought Tomahawk steaks and weredelicious! The empanadas were a great starter with a glass of wine while we were wa... Näytä lisää
Yritys on vastannut
Great meat and amazing quality! I’ve ordered multiple times and it’s always been excellent. Delivery is always on time, and everything arrives properly chilled. I recently had to modify an orde... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Casa Argentina Limited
Yrityksen kirjoittama
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
Yhteystiedot
Unit 3, 77 Sumner Road, CR0 3LN, London, Yhdistynyt kuningaskunta
- 02085401222
- info@casaargentina.com
- casaargentina.com
4,9
Erinomainen
960 arvostelua
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I Love Argentinian Meat
I Love Argentinian Meat and haven’t been able to purchase it in shops in my area for years.
I saw an advertisement on Social Media and placed my order.
The website is easy to use and you can choose your date for your delivery.
My Purchase arrived yesterday, it was very well packaged.
I haven’t yet tasted the Steaks, however we had the Black Pudding Sausages and they were the best ones I have ever tasted…. So looking forward to our Steak Dinner tonight.
Thank you Team Casa
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Deborah,
Thank you so much for sharing your experience with us. We’re really glad you found us and that the website and delivery options made things easy for you.
It’s great to hear your order arrived well packaged, and even better that you loved the black pudding sausages — “the best you’ve ever tasted” is an incredible compliment! We’re very excited for you to try the steaks tonight and hope they live up to expectations.
Thank you again for your kind words and for choosing Casa Argentina — it truly means a lot to us.
Un abrazo,
Casa Argentina Team
Great Place 👍
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hi Marcelo, Thank you so much for your ⭐️⭐️⭐️⭐️⭐️
Short and simple, but it means a lot to us 🙌
We really appreciate your support and we are so glad you think Casa Argentina is a great place 🇦🇷😊
Hope to see you again soon!
Warm regards, Max and Team
Great service
Great service. Decent amount of brands and choices to decide from. Super efficient delivery and even better packaging. Truly recommend!
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Cintia,
Thank you so much for taking the time to leave this lovely review.
It really means a lot to us to know that you were happy not only with the service, but also with the range of brands, the delivery, and the packaging.
We put a lot of care into every order, so reading a message like this genuinely makes our day.
Thank you again for your trust and recommendation, we truly appreciate it.
Warm regards,
Max and the Team at Casa Argentina
Excellent service and fast delivery…
Excellent service and fast delivery will recommend.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Les,
Wow… thank you so much for taking your valuable time to leave this lovely review, it truly means a lot to all of us here 🙏
As always, you guys are the most important part of our business, without you, I wouldn’t be here replying to you 🙂 so please never underestimate the power you have as customers.
We really appreciate your support, and we’re very grateful to have you with us ❤️
Thank you again, Max and the Casa Argentina Team
Just the true.
We all know it's not easy being away from home, and often having our familiar flavors close by makes us a little happier. Excellent service, excellent products, excellent customer service, always focused on customer satisfaction. Highly recommended.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Pablo, Thank you so much for your words, I truly appreciate you taking the time to share this 🙏
And thank you as well for your understanding with the Yerba Mate Canarias. Situations like that are never ideal, but for us, what really matters is how we respond and make it right.
I’m very glad to hear you enjoyed the Playadito Despalada 🧉we are very proud to be direct Importers of this premium brand.
As you said, being away from home is not always easy, and if we can bring even a small piece of lo nuestro a bit closer, then we know we are doing something right.
Thank you again for your trust and recommendation, it means a lot to all of us here. Un abrazo grande,
Max and team from Casa Argentina
Dulce de Leche
Compre Dulce de Leche pastelero, sin duda el mejor precio en UK y delivery super rapido
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Mauro, Thank you so much for your review, We really appreciate you taking the time to share it 🙏
Great to hear the Dulce de Leche Pastelero hit the mark 🥄 We work very hard to offer the best possible value here in the UK, without compromising on quality, so your words mean a lot.
And I’m glad the delivery was spot on too, although we rely on third parties to deliver your goods, that’s a big part of the experience for us.
Thanks again for your trust, and we hope to see you again very soon 🇦🇷
All the best, The team at Casa Argentina
Lovely family weekend enjoying the…
Lovely family weekend enjoying the empanadas, dulce de leche and yerba from Casa Argentina, all are great as usual. Impeccable service, reliable, easy to order and delivery at your convenience.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hi Dina, What a lovely review to read ❤️ Thank you so much for taking the time to share this.
It really means a lot to know that Casa Argentina was part of your family weekend, and that you enjoyed the empanadas, dulce de leche and yerba mate, all as usual. 🥟 🧉 🍮
We also truly appreciate your kind words about our service. Hearing that you find us reliable, easy to order from, and convenient for delivery is exactly what we strive for.
Thank you again for your continued support, and we hope to see you again soon.
Warm regards, Max & Casa Argentina Team
Amazing place great customer service…
Amazing place great customer service will definitely use again.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hi Sofia, ❤️ Thank you so much for your lovely 5-star review. We really appreciate your kind words about our customer service, it truly means a lot to us.
We’re delighted to hear you had a great experience with us, and we’ll be very happy to welcome you back again soon.
Thanks again for your support, Max & Casa Argentina Team ❤️
Excellent products and service
Casa Argentina has excellent products (as an Argentinian, it is so special to have them in the UK), and they have an excellent next day service. I've had 100% excellent experience both with products I buy and their service. ¡Gracias por traernos un poco de lo nuestro a los que estamos lejos! María
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hi María,
✨ Thank you so much for your kind words, they truly mean a lot to all of us here.
Reading your message made me smile. One of the reasons we started Casa Argentina was exactly for moments like this, when someone from home can open a box and feel a small connection to the flavours and memories we grew up with.
Being far from Argentina is not always easy, and if through our products we can bring back even a little piece of lo nuestro, then we know we are doing something meaningful.
On behalf of the whole team here at Casa Argentina, thank you for your trust and for taking the time to share your experience. We really appreciate it.
Un abrazo grande, 😊
Max
Very nice service and fast response to…
Very nice service and fast response to us.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hi Miguel,
Thank you very much for taking the time to leave us a review, we really appreciate it.
Providing a fast response and looking after our customers properly is something we take very seriously here at Casa Argentina, so it’s great to know that was your experience with us.
Thanks again for your support and for choosing Casa Argentina.
All the very best,
Federico.
So easy to place an order and to select…
So easy to place an order and to select products - great descriptions and reviews and photos too! Ordered as a gift and it was very well received and was delivered absolutely spot on time too!
6. maaliskuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Georgie,
Thank you so much for your review.
We're glad that you found the website easy to use, well-informed, and with great supporting imagery! Amazing to hear that it was delivered on time and you received it well. It makes our day :)
Warm regards,
Casa Argentina Team
Vastaus yritykseltä Casa Argentina Limited
Hola Stephen,
Thank you for your lovely feedback! We’re delighted to hear you enjoyed the steaks and the service. Knowing they were delicious makes us very happy.
Warm regards,
Casa Argentina Team
Great service very quick delivery and…
Great service very quick delivery and quality product
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola David,
Thank you for your kind words! We’re delighted to hear you were happy with the service, the quick delivery, and the quality of the product.
Un abrazo,
Casa Argentina Team
Great products
Great products, great delivery. I am not homesick anymore knowing I have empanadas and alfajores locally! Thank you
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Laura,
Thank you so much for your lovely message! It makes us very happy to know that having empanadas and alfajores nearby helps keep the homesickness away. Bringing a little taste of home to our customers is exactly why we do what we do.
We’re delighted you enjoyed the products and the delivery experience.
Un abrazo,
Casa Argentina Team
Good website and excellent food
Good website, clear info esp fresh/frozen
Food arrived promptly on a Saturday at no extra cost me thinks
Most importantly, quality of food was great
- Argentinian style sausages and morcillas, great taste and texture; and I’ve tried myriad options over the years
- fresh mollejas (sweetbreads) from Argentine veal, tasty and great
- beef empanadas great taste,
Juicy, albeit on the smaller side
Will definitely re-order for our next asado!
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Cristian,
Thank you so much for such a detailed and thoughtful review. We’re delighted to hear you found the website clear, especially around fresh and frozen information, and that your order arrived promptly on Saturday.
It’s fantastic to know the Argentine-style sausages and morcillas impressed you, especially after trying so many over the years — that’s a real compliment. We’re also so pleased you enjoyed the fresh mollejas and the beef empanadas. We appreciate the note on the size too, and we’re glad the flavour and juiciness hit the mark.
We look forward to supplying your next asado!!
Un abrazo,
Casa Argentina Team
The quality of the product was great…
The quality of the product was great and it was delivered when i requested - lots of communication along the way to confirm time of arrival. Would highly recommend and order again!
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Rebecca,
Thank you so much for your kind words! We’re delighted to hear that the product quality met your expectations, the delivery arrived when requested, and that our communication helped along the way.
Your recommendation truly means a lot to us, and we look forward to serving you again!
Un abrazo,
Casa Argentina Team
Vastaus yritykseltä Casa Argentina Limited
Hola Vivian,
Thank you for your lovely feedback! We’re so pleased to hear you found everything easy to use and that the service was excellent — that’s exactly what we aim for.
Gracias,
Casa Argentina Team
Vastaus yritykseltä Casa Argentina Limited
Hola Ben,
Thank you so much for your wonderful feedback! We’re delighted to hear everything was fantastic all round and that you were happy with the speedy service and great value.
We truly appreciate your support.
All the best,
Casa Argentina Team
Increíbles
Increíbles! Como buena argentina, encontré esta página para hacer un presente a mis suegros, lo cual me hacía mucha ilusión que les llegara a su casa a forma de sorpresa. La entrega fue veloz y gran variedad de productos. A ellos le encantaron los productos y a mi el servicio; repetiré - Gracias!
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Fatima,
¡Qué mensaje tan bonito, muchísimas gracias! Nos hace muchísima ilusión saber que encontraste nuestra página para hacer un regalo sorpresa a tus suegros — y más aún que todo haya salido perfecto.
Nos alegra saber que la entrega fue veloz, que disfrutaron la variedad de productos y que tanto a ellos como a ti os encantó la experiencia. Para nosotros es un orgullo poder ayudar a llevar un pedacito de Argentina a cada hogar.
¡Gracias por confiar en nosotros! Te esperamos de nuevo muy pronto.
Un abrazo,
Casa Argentina Team
My first ordered arrived yesterday
My first ordered arrived yesterday. I am very happy with the products and the speed in which they sent the order. All very well packed. 😊
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Andrea,
We’re so happy to hear that your first order arrived quickly and that you’re pleased with the products and packaging 😊. Thank you for choosing Casa Argentina — we hope this is the first of many orders with us!
Warm regards,
Casa Argentina Team
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