Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

From the first follow up phone call after my enquiry, to driving away in my new 4WD ute was only 3 days. Buying through Carzoos is fast and hassle free. Special thanks to Sean who has a professional... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Be VERY careful using this company!!! Run by typical car salesman, Dodgy isn’t even close to how this is run. We purchased a$30k car from them, serious failure of a major component & they now are giv... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Best & easiest experience ever buying a car. Triss was fab & friendly & I highly recommend using Carzoos if the thought of dealing with a car dealership turns you off the process altogether. Car was i... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Excellent service and communication from start to finish! Buying a car has never been so seamless! Both Dan and Sean were so helpful and no pressure sales at all! These guys are amazing, they go abov... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Autoliike
  2. Autotarvikkeet
  3. Autohuolto

Erilaisten ulkoisten lähteiden tuottama tieto

The way people buy and sell cars hasn’t really changed in 100 years. Until now. Gone are the yards crammed with sheet metal. Gone are the hassle and haggle. Carzoos retail stores are sleek, high-tech and staffed by friendly experts, not pushy dealers. We told you we were an entirely new way to buy and sell used cars.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

405 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

A great place to buy and sell a car

A great place to buy and sell a car
Friendly helpful well presented staff . The staff all work as a team . A great web site that makes it easy to find my ideal car . All information clearly displayed about the cars specifications and lovely photos

10. heinäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Thanks for your feedback about your experience and our website Stephen. Much appreciated. Team Carzoos

Saanut 3/5 tähteä

Was a fairly straight forward process…

Was a fairly straight forward process in general but paperwork could have been easier/faster. Car presented we'll when received. Bit pushy for things like paint/fabric protection.

9. heinäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Thanks for your feedback Matthew. Enjoy your new car! Team Carzoos

Saanut 4/5 tähteä

Easy purchase

Easy purchase
Helpful staff mostly
Vehicle transferred close to home for pickup

8. heinäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Great to hear your feedback Daryl! Team Carzoos

Saanut 3/5 tähteä

Even though I was picked up at my home…

Even though I was picked up at my home in Ascot and taken to Garden city store I found the experience draining.The staff were pleasant but it took nearly 3 hours to sort things out.When I was taken to look at the car itself I was only there briefly.I took the manual in to have a read while paperwork was being processed but it wasn't returned to me before I left,even though I asked for it.I was left to try find lights and other things by myself when I got home.My new manual still has not arrived and it was sent supposedly a week ago and postie was here a short time ago.So even though the staff were nice the service really leaves a lot to be desired.

8. heinäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Thanks for sharing your experience with us Julie. We were happy to help facilitate your purchase and I believe the team did their best to work with you closely during this process. The store have confirmed that the manual was posted so it should be with you shortly if not already. Team Carzoos

Saanut 5/5 tähteä

Super simple and professional

Super simple and professional. Thank you.

8. heinäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Glad we could be of assistance David! Enjoy your new car. Team Carzoos

Saanut 5/5 tähteä

Advocated for me when finance company let me down.

When my finance company started to let me down, Carzoos helped me pick up the pieces and keep the deal rolling. They advocated for me as a customer, keeping me informed with regular updates, contacting my finance company on my behalf to prompt them to action paperwork, and following up to make sure it happened. They reassured me that the issues I encountered with a lacklustre finance company wouldn't compromise my buying arrangement. They remained friendly, supportive, and positive despite the challenges my agreement presented. Carzoos came through for me. 10 / 10 would recommend!

4. heinäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

We aim to deliver 10/10 - so thank you for sharing your experience. Team Carzoos

Saanut 5/5 tähteä

Great experience with Carzoos.

Great experience with Carzoos.
I haven't bought a car in some time. It was nice and smooth from the test drive to deposit to final delivery of my vehicle. The Garden City team kept me inform in what was happening and explained any queries I asked. The presentation of my vehicle on delivery was a very impressive sight to behold. Thanks to the team.

27. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Terrific feedback - thank you for taking the time to share your experience. Team Carzoos

Saanut 5/5 tähteä

Good and easy experience

Good and easy experience. Friendly staff who work for customer needs.

24. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Great to hear Erin! See you again soon. Team Carzoos.

Saanut 5/5 tähteä

They really care and listen.

They really care about what the customer wants and needs in a vehicle.
I felt very comfortable voicing my requirements in a car. Kerry was fabulous, no BS, but honest and tactfully direct.
I would recommend Carzoos to anyone looking for good quality cars at reasonable prices, who doesn’t want the associated anxieties that come with car hunting.

22. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Thank you Nicola. Your feedback is very much appreciated and we would value your recommendations. Team Carzoos

Saanut 5/5 tähteä

Great to deal with

Great to deal with, and no pressure, which I really like. Thankyou Ben and Lin and the staff at Carzoos. The paperwork was all taken care of by Lin, which made the entire process very simple and easy.. I will definitely be back next time I need a car.
Kind Regards
Greg

20. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

We love simple and easy too Greg! Enjoy your new wheels! Team Carzoos

Saanut 5/5 tähteä

Real customer service

The team at carzoos work hard at customer service and satisfaction. Unfortunately I bought a car that suffered numerous issues over the first 3 months. Each time they were fixed without a problem, however it seemed this car was cursed. The stat warranty expired and the car suffered another issue. I emailed head office and expressed my disappointment with my experience and asked to get my money back. They called me within a couple of hours, apologised for all the issues with the car and agreed to refund me in full. They did indeed refund me, the money was in my bank within 6 hours of signing the paperwork. Considering this was 3.5 months after purchasing the vehicle, I must say this has completely turned around a poor experience of a cursed car . I'm now working with car zoos hoping they can find me another, less troubled one. Thanks Alex and the team for a great (albeit unconventional) customer experience.

20. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

We love a referral - and loved that we could help solve your next car quandary Dan. Enjoy you purchase! Team Carzoos
Response on updated review 12/08: We appreciate your frustration and disappointment Dan. Our inspection process is thorough and we are equally disappointed that this has occurred with your vehicle but are trying to address all issues as presented.

Saanut 5/5 tähteä

Buying a car from CarZoos was awesome!

Buying a car from CarZoos was such an easy experience, the slogan should be “Buy stress-free” instead of “Buy fearless”. I would recommend it to everyone. The cars seem to be very high quality and the 7 day return if you don’t like it policy is awesome. And the staff at Brendale and Garden City were great. Thanks everyone!

18. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Thanks for your feedback Robyn! Team Carzoos

Saanut 5/5 tähteä

Great experience and Hassle free

Car was in really good shape. Very fair price. Process was easy. Took heaps of stress out of the purchase experience and 7 day money back guarantee further removed worry.

Had the car fully checked out after delivery by a mechanic mate of mine (who is very experienced and super diligent) and he said the car was in excellent shape. Just as advertised... if there had been a problem I could have simply given the car back.

Staff were very friendly and polite at the garden city branch and service (apart from a little fax hiccup) was first class.

Thanks Mcauley - cheers lots
Jon

17. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Enjoy your new car Jon! Team Carzoos

Saanut 4/5 tähteä

Excellent experience with Carzoos

I had an excellent experience with Carzoos North Lakes Brisbane. On the phone , Sean (sales rep) knew a lot about the vehicle that I was looking at purchasing (unseen) and Anna (finance) was very helpful in guiding me through the finance to the purchase of the vehicle, they were not pushy or demanding at all. I would definitely recommend Carzoos to anyone looking at purchasing a new vehicle. The only reason I did not rate them 5 stars is the fact I was sent an email detailing I had a $350 fuel card to pick up from North lakes (if I purchased between 10-22 Jun) on to then be reminded that I purchased 6 Jun and don’t qualify.

13. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Thanks for your feedback William. We are very glad that you enjoyed the process and for your recommendation! Team Carzoos.
(PS To qualify for our promotional offer, the vehicle purchase did have to occur during the promotional dates which only started on the 10th.)

Saanut 5/5 tähteä

Loved the whole experience

Loved the whole experience. Dan at northlakes gave me exceptional customer service. I love my car! I feel safe and secure in my purchase. I have recommended Carzoos to so many people and will continue to do so.

12. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Thanks Maria! We appreciate your recommendations and support. Team Carzoos

Saanut 5/5 tähteä

Exceptional service and value - thank you guys!

Carzoos has been a dream to buy a car from - they were incredibly helpful from start to finish and made sure the car was just right when I bought it. The after care has been incredible too. I recently had a warranty issue which was fully sorted out quickly and professionally by Dan and Josh - they went above and beyond to ensure the car was fixed up perfectly. Huge thanks guys - I have never received better service in my life :) Thank you.

10. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

That is great to hear Ashleigh! Huge thank you right back for choosing Carzoos!

Saanut 5/5 tähteä

HAPPY AND PLEASANT STAFF :)

The team at Carzoos Garden City, especially Lin and Sharon, were excellent in keeping us updated to ensure a great purchase in the end. My partner and I were very satisfied with the service and am very happy with our new Honda Civic. Look forward to doing business in the future and would highly recommend to others!! Thanks guys :)

10. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Thank you for taking the time to share your feedback Kiara! Enjoy your new car! Team Carzoos

Saanut 5/5 tähteä

Best & easiest experience ever buying a…

Best & easiest experience ever buying a car. Triss was fab & friendly & I highly recommend using Carzoos if the thought of dealing with a car dealership turns you off the process altogether. Car was in perfect condition & I will most definitely go down this route again when making my next purchase! Thanks Triss & all at Carzoos Garden City!!

7. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Hi Lucy! Congratulations on your new car and we hope to see you again soon. Team Carzoos

Saanut 5/5 tähteä

Excellent service and communication…

Excellent service and communication from start to finish! Buying a car has never been so seamless! Both Dan and Sean were so helpful and no pressure sales at all! These guys are amazing, they go above and beyond to make your car buying experience perfect, right down to the bow on pick up!! I will certainly be recommending carzoos to everyone I know! Thanks guys

7. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

We love that you loved our new way of buying a used car Paula.! See you again soon, Team Carzoos

Saanut 5/5 tähteä

Mitsubishi ASX

Very helpful and patient waiting for us to travel to look at the ASX and we were very happy when we did get to see it. Exactly what we hoped for thank-you carzoos!!!

6. kesäkuuta 2019
Oma-aloitteinen arvostelu
Carzoos-logo

Vastaus yritykseltä Carzoos

Pleasure is ours James. Enjoy the drive! Team Carzoos

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