CARME HOME Arvostelua 624

TrustScore 4.5/5 tähteä

4,4

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Saanut 5/5 tähteä

Really pleased with the product we purchased - a small console table for my daughter as a dressing table. It arrived fast, was easy to assemble and looks really lovely. There was a small dent to the s... Näytä lisää

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Saanut 5/5 tähteä

Never used this company before but will most definitely be doing in the future. Probably 50% of furniture purchases in the past have been damaged but the dressing table was so well packed there was no... Näytä lisää

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Saanut 5/5 tähteä

I ordered a mirror dressing table which was perfect, well packaged looked great and easy to assemble, plus a great quality at a reasonable cost. My daughter then managed to smash the draw in the f... Näytä lisää

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Saanut 5/5 tähteä

Absolute tip top customer service. Asked for the order to be delayed while I moved into my house, arrived on the day requested, followed up by a courtesy email. The product was well made, very sty... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kalustevalmistaja

Yrityksen kirjoittama

We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

624 arvostelua

5 tähteä
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Saanut 5/5 tähteä

Over the moon with my mirror but the…

Over the moon with my mirror but the Allen key that was supplied did not fit we had to use one of ours to tighten mirror up .

29. maaliskuuta 2026
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Vastaus yritykseltä CARME HOME

Hi Madeleine,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Elsie Mirror White.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 5/5 tähteä

Ordered the full length mirrored…

Ordered the full length mirrored jewellery furniture , unfortunately it came with mirror smashed. Emailed and Amos was very helpful and sent the relevant part out to us.
It's a lovely piece of furniture and happy with it.
All I suggest is put fragile tape around the box so the delivery people won't throw it around
Corrinne

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä CARME HOME

Hi Corrinne,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Nikita Standing Mirror Jewellery Cabinet

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 1/5 tähteä

Damaged dressing table

Damaged dressing table - arrived with marks and scratches. Still waiting to hear back from customer services. Awful .

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
CARME HOME-logo

Vastaus yritykseltä CARME HOME

Hello Anisha,

As per email confirmation, your partial refund been procced now. Do you require further assistance, please feel free to contact our customer service.

Best Regards,
CARME HOME

Saanut 2/5 tähteä

Poorly designed furniture avoid

I ordered the Ivy silver mirrored dressing table, the Olivia silver velvet stool and the Lillia large LED makeup mirror. The furniture arrived promptly with no issues, and was well packaged.

The stool is lovely and comfortable with no issues. Unfortunately the dressing table looks beautiful but is really poorly designed. The mirror is ok.

The mirror light settings are great providing string natural looking light and it is a nice big mirror. I think it would look better in a teenager room than as part of a luxury adult furniture setting. The mirror base is not great. It looks cheap and is not heavy enough for the mirror so the mirror rocks a bit when I am sitting at the table, as the table itself is unstable too.

The dressing table I would not recommend. First, the drawers arrived with one broken crystal handle. When I wrote to customer services they proposed I could glue it back which I thought was outrageous (luxury furniture anyone?) and on my insistence they sent me a new handle.
Then, the front of the drawer broke a week later. The legs cannot be adjusted so the makeup table does not stand straight on my carpet. The drawers do not stay in place and given the slant of the furniture, they tend to open out on their own. At some point one drawer opened all the way and crashed into a lightweight metal chair I had in front of it and the front mirror panel cracked. I then realised the mirrored panels are very thin, have no edge protection and are not made of shatter-proof glass (there were tiny sharp shards embedded in my carpet, I was not impressed). I have other mirrored furniture that is much better designed.

This happened within a week of having the furniture and I asked for a replacement drawer, but customer services were argumentative and plain rude in their emails. They did offer a new drawer, which I appreciated, but they wanted to charge me over £30 for shipping me a new drawer. Given that this experience already taught me that the furniture is not well designed I didn't want to spend any more money on it!

17. tammikuuta 2026
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Vastaus yritykseltä CARME HOME

Dear Liora,

Thank you for your feedback.

We’re sorry to hear that you remain dissatisfied. We would like to clarify that the initial issue with the handle was resolved promptly with a replacement. The later damage to the drawer was reported after use and, based on the information provided, appears more consistent with accidental damage rather than a product fault. At the time, we offered a fair solution in line with our policy, but did not hear back from you for over two months.

While we respect your experience, we do not believe this reflects a design or manufacturing issue, as our products are tested to meet expected standards.

Kind regards,
Customer Service Team
Carme Home

Saanut 5/5 tähteä

Mirror is as described and well made

Mirror is as described and well made - quick delivery.

1. huhtikuuta 2026
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Vastaus yritykseltä CARME HOME

Hi,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Eden Medium Gold Touch Sensor LED Makeup Mirror.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 5/5 tähteä

Dressing table

Arrived in great time. Well packaged and well made. My granddaughter just loves it 😍🥰

18. maaliskuuta 2026
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Vastaus yritykseltä CARME HOME

Hi,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Ruby Rozanna Hollywood Mirror Dressing Table Stool Set Grey.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 5/5 tähteä

The product matches the description.

The product matches the description.
fast delivery
overall very good

20. maaliskuuta 2026
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Vastaus yritykseltä CARME HOME

Hi Dmitrii,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Ava White LED Makeup Mirror.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 5/5 tähteä

Brilliant customer service

Brilliant customer service, super speedy responses and went above and beyond - wonderful product as well

25. maaliskuuta 2026
Oma-aloitteinen arvostelu
CARME HOME-logo

Vastaus yritykseltä CARME HOME

Hi Katy,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our Lillia Large Gold Frameless Touch Sensor LED Makeup Mirror.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 5/5 tähteä

Beautiful dressing table

Beautiful dressing table, chair and mirror exactly as it looks. Excellent quality and already recommended and had compliments.

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
CARME HOME-logo

Vastaus yritykseltä CARME HOME

Hi Christina,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our BOU MACY TABLE & EVIE MIRROR & LOTTIE STOOL.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 5/5 tähteä

I am really happy with my dressing…

I am really happy with my dressing table. It looks lovely, feels sturdy, and was easy to put together. It’s the perfect size and has plenty of space for my makeup and accessories. Great quality for the price and exactly what I was hoping for.

8. maaliskuuta 2026
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Vastaus yritykseltä CARME HOME

Hello Mayra,

Thank you so much for taking the time to leave us such a lovely review. We are glad to hear you like our Lara Mocha table.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 1/5 tähteä

Never ending issues and complete hassle!

Oh where to begin with this nightmare company! I ordered a dressing table including a chair and mirror. The chair arrived with faulty clearly written on the packaging and was in fact faulty and had obviously fallen apart previously due to the poor quality. The mirror had scratches on it and the table had various dents and chips, and I didn’t even need to take any of it out of the packaging to see all the obvious faults. They offered me a mere £50 to keep the items but this was insulting considering how much I had originally paid. It is certainly not luxury as advertised and if you are expecting it to be, then you will be very disappointed. I ultimately decided to return the items as it just wasn’t worth what I had paid. Unfortunately the courier only collects from Tuesday to Friday and therefore I had to take a day off work to wait in all day for the pick up as they won’t give you a slot for when it could arrive. I shouldn’t have had to do this. It was all a complete waste of time and I would not recommend at all! Please save your money and buy elsewhere!

7. helmikuuta 2026
Oma-aloitteinen arvostelu
CARME HOME-logo

Vastaus yritykseltä CARME HOME

Hi B C,
Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience.
This is certainly not the standard we aim to deliver to our customers. We sincerely apologise that the items you received arrived in a condition that did not meet expectations. We understand how frustrating it must have been to receive products with visible damage and faults.
Unfortunately, on this occasion the parcels not arrive at the same time, this can sometimes lead to packages being handled separately while moving through the delivery network even though we had despatch all 3 units same day.
We are also very sorry for the inconvenience caused by the collection process and the need for you to take time off work. We understand how disruptive that can be and appreciate your patience while arranging the return. It again is out of our control for courier might show up anytime from 9 to 6 depends on traffic condition.
Your feedback is extremely important to us and has been shared with both our warehouse and the courier so we can review what happened and work to prevent similar situations in the future.
Please accept our sincere apologies again for the disappointment and inconvenience caused. If there is anything further we can assist you with, please do not hesitate to contact our customer service team directly.
Kind regards,
Carme Home

Saanut 4/5 tähteä

Excellent service and good…

Excellent service and good communication.
I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice looking table that is useful.

3. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä CARME HOME

Hello Karen,

Thank you so much for taking the time to leave us such a lovely review. We are glad to hear you like our Layla table. Just to clarify the handle is metal, it is made of Aluminium, not plastic. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Saanut 4/5 tähteä

Issues, but would still recommend.

I recently purchased the Lara Mocha dressing table and the Riley mirror.

Cons: (1) I'd paid for next day delivery but that was not honoured. (2) There were scuffs and dents on the table (I was disappointed but overall decided I could live with it - thereafter I noticed the middle/right drawer sometimes doesn't stay closed so you have to jig it a little bit). (3) The mirror wasn't delivered on time due to, I'm told, warehouse errors but did arrive after some back and forth with customer service. (4) The mirror doesn't always stay vertical for some reason. It tilts forward of its own accord.

Pros: (1) Despite the cons, the items to look really nice. The quality might not be impeccable BUT it is still very nice. (2) The customer service team is VERY responsive; I was able to resolve the issues quickly and to my satisfaction.

Overall, I'd still recommend them and might purchase again in future as I may just have been unlucky!

16. helmikuuta 2026
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Vastaus yritykseltä CARME HOME

Hello CT,

Hope you had recovered now? Sorry for the issue found on your delivery & the damage on the parcel. I am glad to hear you are happy with the solution and the customer service.
Thank you for spent your time to leave us your honest review. We hope to see you again.

Best Regards,
CARME HOME

Saanut 5/5 tähteä

Outstanding Customer Service!

The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a few quality issues. Amos dealt with the issues promptly and followed everything through until it was fully resolved. Emails were usually responded to within a couple of hours. Carme really care about there customers and I will definitely buy from them again. A honourable and decent company paired with lovely products. Highly recommended.

4. maaliskuuta 2026
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Vastaus yritykseltä CARME HOME

Hi Christina,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with our service.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 5/5 tähteä

Quality

Quality product, quick delivery and comms regular

18. helmikuuta 2026
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Vastaus yritykseltä CARME HOME

Hi Gail,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with your Eden LED mirror & Hailey stool.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 5/5 tähteä

Excellent service

Excellent service. I ordered a gold dressing table mirror, which arrived within 48/72 hours of purchase. It was well packaged to prevent damage and was as described on the website.I am highly pleased with the mirror and will certainly be placing further orders.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
CARME HOME-logo

Vastaus yritykseltä CARME HOME

Hi Saj,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with your gold dressing table mirror.

We really appreciate your kind words and support.

Looking forward to your further orders.

The Carme Home Team ✨

Saanut 5/5 tähteä

Very happy

Excellent service, delivered within 2 days, dressing table Mirror and Lottie stall are very good quality and looks very classy in my bedroom, very pleased would order again from this company.

13. helmikuuta 2026
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Vastaus yritykseltä CARME HOME

Hi Beverley,

Thank you so much for your lovely 5-star review! We’re delighted to hear you’re happy with your mirror and Lottie stool, and that they look perfect in your bedroom.

We really appreciate your kind words and support.

The Carme Home Team ✨

Saanut 2/5 tähteä

Honestly not great

Honestly, for a mirror that cost £140 wasn’t really worth £20 it was cheap dented and not made well, it looks like the photo just made extremely cheaply and looks and feels cheap - wouldn’t recommend

18. helmikuuta 2026
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Vastaus yritykseltä CARME HOME

Hello Charlotte,

We are sorry to hear you had issue with the Mirror. Would you like to send over the details to our customer service at hello@carmehome.com? They would assist you with some solution.

Best Regards,
CARME HOME

Saanut 5/5 tähteä

product excellent

delivery was quick, everything arrived. ordered mirror, stool snd dressing table. Just put it together, very easily and looks fabulous, so very happy with the quality and the look like, stunning

16. helmikuuta 2026
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Vastaus yritykseltä CARME HOME

Hi Sue,

Thank you so much for your lovely review. We’re delighted to hear the ordering process was smooth and that your Lara Mocha Dressing table with Elsie LED Mirror and Lottie Boucle Stool arrived safely and on time and even more pleased that you love how it looks!

We really appreciate your feedback as it helps us continue to improve.

The Carme Home Team 🤍

Saanut 1/5 tähteä

When my mirror arrived it was really…

When my mirror arrived it was really dirty. Also the light ring had come unstuck . Would have sent it back but I had broken up the packaging.

17. helmikuuta 2026
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Vastaus yritykseltä CARME HOME

Hello Sean,

We are sorry to hear you had issue with the Mirror. Would you like to send over the details to our customer service at hello@carmehome.com? They would assist you with some solution.

Best Regards,
CARME HOME

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