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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Quality product. My daughter is really happy with her new mirror. We have wall mounted it and it looks great in her room. Great that you can hold the touch button to dim or brighten the lights or pres... Näytä lisää

Saanut 5/5 tähteä

Houston mirror review. Don’t often do reviews. Arrived on time , well packaged as described you can replace bulbs ! Good solid base, well finished, strong light. Was surprised how good Bluetooth fun... Näytä lisää

Saanut 2/5 tähteä

After debating whether to splurge on one of these mirrors for a while, I then made the mistake of ordering without looking closely at their returns policy, as their website states 'No fuss 60 da... Näytä lisää

Saanut 5/5 tähteä

2nd purchase from Hollywood Mirrors and my daughter is chuffed to bits with both mirrors. Superb quality, love the added bonus of the integrated phone charger. Ridiculously quick delivery too. Really... Näytä lisää

Yrityksen tiedot

  1. Kauneus & Hyvinvointi

Erilaisten ulkoisten lähteiden tuottama tieto

In stock (27% OFF SALE ENDS SOON) Hollywood Mirror with light bulbs, Official #1 supplier of the original vanity makeup mirror as used by A-list movie stars and celebrities. Look On fleek and glam every day with the ultimate makeup mirror we have a lar...


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

221 arvostelua

5 tähteä
4 tähteä
3 tähteä
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1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 16 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Quality product

Quality product. My daughter is really happy with her new mirror. We have wall mounted it and it looks great in her room. Great that you can hold the touch button to dim or brighten the lights or press to change between 3 different white lights. Quick delivery and well packaged making sure delivery drivers knew it was a fragile parcel.

30. huhtikuuta 2026
Saanut 2/5 tähteä

Difficult Return Process

After debating whether to splurge on one of these mirrors for a while, I then made the mistake of ordering without looking closely at their returns policy, as their website states 'No fuss 60 day risk free returns on all purchases.'

Unfortunately I thought the mirror looked a bit cheap, there were a couple of minor scratches on the frame, and the light wasn't very bright.

When I looked into returning it, I found there was definitely fuss and risk involved! Had to arrange the delivery myself, had to buy specific packing tape, and it turns out you can't insure mirrors for delivery, so there was the risk of it arriving damaged. Ended up costing me £20 to return it. On the plus side, the refund was processed very quickly once the mirror had arrived.

Ultimately it was my fault for not looking more closely at the T&C's, and I've learnt my lesson!

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This is my 4th purchase from Hollywood…

This is my 4th purchase from Hollywood mirrors and the process is as smooth as always. The communication from Justine and professionalism is great as always and the delivery was on time.
I'd highly recommend this company for it's dedication to its customers and recommend to anyone.
Thank you

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Description Could Be Better

The mirror is lovely and looks great in its spot. Delivery was one day late - DPD. One bulb cover was detached which was fixable.

Description not as helpful as it could be re the power lead. I assumed from the description on another one that the plug would detach from the lead but it did not making it hard to sort as I have a narrow gap in my bedroom unit. In addition description was misleading re the bulbs. On others it says bulbs are not replaceable. On the one I bought it states G60 LED’s but when it came they were non replaceable.

2. maaliskuuta 2026
Saanut 1/5 tähteä

DO NOT PURCHASE FROM THIS COMPANY

Very disappointed with this companies response to the issue of replacement light bulbs for my Hollywood Mirror. Replacement bulbs are only available direct from them (out of stock now for 3 months) and not from any other retailer. Firstly, they tried to tell me that they design the bulbs but on further investigation I discovered these bulbs are commenly used in North America and not available in the UK. Every email I have sent has be poorly answered plus they have taken over a week to reply. They have danced around my questions and when I have asked for my complaint to be forwarded to a Manager I did not received a reply. It has truly spelt out to me that once you have a problem they do not want to know. UK regulations state "Under UK regulations, it is generally illegal to sell new light fittings (containing products) where the light sources cannot be replaced, or if the bulbs themselves are banned, unless they fall under specific exemptions. Retailers must ensure bulbs in fixtures can be replaced with commonly available ones". They have advised there is no regulation with regard to replacement bulbs! I am now stuck with an expensive mirror fit for the tip as only two bulbs working. Disgraceful money grabbing company.

Update: Wow the quickest reply ever once on Trustpilot. It is more than frustrating that bulbs are not available from any other source but yours and it certainly reflects the fact that their is regulation that states you must be able to obtain replacement bulbs from a common source. You knowingly sold this mirror with no indication that bulbs would only be available from yourselves (against the law). You have had no empathy for the situation and the best you can say is the bulbs are temporility out of stock (last FIVE months). In the first reply I received eventually your staff advised you designed the bulbs which is laughable. You knowingly sold Hollywood mirrors which you knew replacement bulbs could not be obtained other than from yourselves for £45 at the least or if you live in North America.

2nd Update
With reference to your reply. It is irrelavent when my purchase was made. Replacement bulbs are not "commonly available from any retailers". These bulbs are only available from you (or North America) which have been out of stock for months. I would like to be able to purchase bulbs from any retailer when needed not solely from yourselves with a minimum order of 10 for £45. Hollywood mirrors should not be sold when you cannot replace the bulbs from a common source.

Update: Bulbs via your company have been out of stock for FIVE MONTHS. It is not acceptable to own a mirror operating with 4 bulbs for five months without being able to purchase replacement bulbs.

16. helmikuuta 2026
Oma-aloitteinen arvostelu
Hollywood Mirrors-logo

Vastaus yritykseltä Hollywood Mirrors

Hi Lesley,

I’m sorry you feel disappointed — that certainly wasn’t our intention.

Your mirror uses replaceable LED bulbs which are compliant with UK electrical and Ecodesign regulations. There is no legislation preventing the sale of fittings that use specific replaceable bulbs, provided they meet current safety and efficiency standards, which our products do.

The issue here is temporary stock availability. The original cool-white bulbs have now been superseded by our newer tri-colour version, and we are currently awaiting replenishment stock from production. This delay has unfortunately been longer than expected, and I understand how frustrating that is.

We have responded to your emails and I apologise if you felt those responses did not fully address your concerns. That was not our intention.

Your mirror does not need to be discarded — replacement bulbs will be available again once our shipment arrives.

If you would like to contact me directly, I will personally ensure you are updated as soon as stock arrives.

Kind regards,
Adam
Director
Hollywood Mirrors

2nd Update

Hi Lesley,

For clarity, your mirror was purchased in 2022 and has been in use for several years. The current issue relates solely to the availability of temporary replacement bulb stock.

Replacement bulbs will be back in stock shortly.

Adam

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