Horrible doesn’t even begin to describe this company. Orders go unfulfilled for months, emails are auto responded to and not answered if they do answer it’s with ZERO information pertaining to the spe... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We waited two months for the first half of our order and four months for the remainder. One of the shirts came unraveled at the hem as soon as it was washed the first time. We received incorrectly siz... Näytä lisää
My daughter had the opportunity to participate in the first Capelli Nations Cup 5v5 tournament and I cannot say enough about what a great experience it was. The tournament was well organized and the e... Näytä lisää
Yritys on vastannut
Had to pay shipping twice as the sight would not allow me to put both items in the cart. Made several attempts. Would have gone to another company but my Godson requested items from your company for h... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä capellisport.com
Yrityksen kirjoittama
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
Yhteystiedot
On vastannut 89 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great quality and fast delivery,
Great quality and fast delivery,
very happy with my purchase.

Vastaus yritykseltä capellisport.com
Inflexible returns/exchanges
Sizing accuracy on items vary significantly in accuracy, but capelli won't cover return shipping even for exchanges.
Hoping our club chooses a different kit provider next year.

Vastaus yritykseltä capellisport.com
Great experience
Great experience. Quality product shipped quickly.

Vastaus yritykseltä capellisport.com
Quality is great but the turnaround…
Quality is great but the turnaround times are horrible with them being 5 weeks for delivery.

Vastaus yritykseltä capellisport.com
Great Company, Fast Service
Excellent communication, fast service, and great product selection

Vastaus yritykseltä capellisport.com
Great Quality and Superfast shipping.
Great Quality and Superfast shipping.
everything arrived exactly as excepted.

Vastaus yritykseltä capellisport.com

Vastaus yritykseltä capellisport.com
Ships really fast sizes are real like…
Ships really fast sizes are real like everything

Vastaus yritykseltä capellisport.com

Vastaus yritykseltä capellisport.com
Everything about the order and…
Everything about the order and delivery went extremely well and quick

Vastaus yritykseltä capellisport.com
So SLOW to ship out
I placed the order last Friday on Oct 10, it didn’t go out until Oct 15, now UPS tracking says it won’t arrive until Saturday Oct 18. Too late for my kid to use for his upcoming competition on which is on Saturday since we have to leave on Friday for travel day. This is PA to VA shipping (maybe 3 hr drive?) and it’s not even free shipping - circa $9. You need to fix your delivery speed. Would be even better if free shipping.

Vastaus yritykseltä capellisport.com
Poor experience
The bottom feeders of service. Their website design is truly the worst. The website ordering does not correlate with what their service agents tell you to. For example buying an individual soccer jersey from a mandatory team kit is impossible. They force you to buy the whole kit $600 as opposed to a jersey $50 (overpriced garbage quality as it is where the color washes off to other parts of the jersey). If I started a club I would steer clear from placing my business with them. First and foremost they need to get rid of their website team.

Vastaus yritykseltä capellisport.com
Awful customer service DELAYED shipping
Awful. Been waiting a month for my order. Everything I ordered on their website was in stock, not backordered and nothing was being customized. I have emailed back and forth and each person says a different thing. Probably 10 different people responded. No phone number to call. Told me my order shipped a week ago. Tracking never updated. They blamed USPS for the delayed. I called USPS and told them what USPS said (label was printed but never requested to be picked up) now Capelli claims the order is still being worked on. After sending tracking and telling me it was already shipped. My daughter has not had a goalkeeper kit for the first 4 games she has had this season. Ridiculous!

Vastaus yritykseltä capellisport.com
Extremely unhappy by the fact that I…
Extremely unhappy by the fact that I received only one item from my two items order. I had to contact customer service to ask why order is not even sent after a month from order date. Finally I received one item. I am not even sure that I will recive second item.
I am unsatisfied customer and I belive I will not order anything else from this company.

Vastaus yritykseltä capellisport.com
Worst Delivery Times/ Worsted Communication
Ordered 2 pants in the month of August 14 2025.
Paid $7 shipping.
Till date no UPDATE. Tried to email Customer Service 2 times, NO REPLY.
Feels like the order will never arrive

Vastaus yritykseltä capellisport.com
Very unhappy
Very unhappy for the experience I place and order on September 3 and is now Oct 13 and still have not receive my order. Very unprofessional company. Do not recomend this company ever

Vastaus yritykseltä capellisport.com
Horrible and despicable service!
The service provided was exceptionally poor. I placed an order for these items in late August, expecting them to be shipped on or about September 5th. However, I did not receive all of the items or the first shipment until after October 5th. Furthermore, I was unable to communicate with customer service via phone, as they only responded via email.
In response to the unsatisfactory experience, I canceled the order, which was worth over $218. I subsequently purchased similar items from Dks Sporting Goods, which arrived within two days. However, Capelli Sports items finally arrived after I canceled the order. Customer service emails attempted to disregard my request. After the second shipment shipped, they inquired if I wanted a return label. I declined, stating that I wanted a refund and that I was not shipping anything back. Despite my request, I received another email wishing me the best of luck. My communication with customer service was terminated. This is the worst vendor I have ever dealt with, and I have been purchasing gear for over 25 years.
DO NOT USE THIS COMPANY, UNDER NOT CERTAIN TERMS WILL THEY BE WOIRTH IT!
AND NOW THEY EMAILED PERSONALLY TO ASK IF I WANTED PREPAID RETURN LABEL! NO GIVE ME ALL MY MONEY BACK! DO WHATS RIGHT!

Vastaus yritykseltä capellisport.com
Capelli was great
Capelli was great! Easy to shop and find what you need, faster delivery than expected! Fantastic!!

Vastaus yritykseltä capellisport.com
I sent a message that it did not fit…
I sent a message that it did not fit and wanted....also i need to see to transaction and card that was used..
What do I do?????????

Vastaus yritykseltä capellisport.com
Shipping was way too late it took them…
Shipping was way too late it took them more than a month for delivery without them letting me know. Every time I send a message automatically message was send back to me. Really unprofessional from you guys. Items were wrong. The worst I wouldn’t recommend.

Vastaus yritykseltä capellisport.com
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