The Canny Company Australia (Pty) Ltd Arvostelua 177

TrustScore 5/5 tähteä

4,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

I do like the Canny collar but my dog does easily get it off or it slides off his nose am I doing something wrong

Saanut 5/5 tähteä

Our experience with ordering with The Canny Co was excellent, from ordering to delivery was so easy. So happy with the collar really good quality. We had another type of collar similar to Th... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

After 4 months of rescue German Shepherd pulling me left & right, charging dogs I finally had a heeled dog walk yesterday. Hoping it continues. Biggest problem was getting the nose halter on. You sh... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My dog is a strong puller and countless obedience classes and techniques hasn’t made a difference. My trainer recommended canny collar and after ordering the wrong size and getting the right one re... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Koirankouluttaja
  2. Koirien lenkittäjä
  3. Eläintenkouluttaja

Yrityksen kirjoittama

The Canny Company manufacture and promote a small range of dog walking products including the popular Canny Collar, the best anti-pull head collar to help train dogs not to pull on the lead, transforming even the worst pullers into happy, well-behaved pets. Simple to fit, easy to use, kind, safe & comfortable, the unique 'behind-the-head' design of the Canny Collar means that it doesn't ride into your dog's eyes nor yank her head to one side. Voted 'Best New Product' by the UK pet industry when first launched, it is still a firm favourite with dog owners, trainers, pet stores and veterinarians. Our mission is to help owners enjoy walking their dog. The Canny Collar helps take away the stress, frustration and embarrassment of walking with a pulling dog, not to mention the worry of being pulled over and causing injury to you both. When you choose a Canny Collar, you're not alone. To date over one million owners have now trained their dogs to walk well on lead using a Canny Collar. Join them today and enjoy a lifetime of walking your dog stress-free on a loose lead.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

177 arvostelua

5 tähteä
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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic service

Received coĺlar, and it's amazing, workmanship is solid. Unfortunately I ordered the wrong size. I emailed them on a Sunday and to my surprise I received an email back within 10 minutes. Instructions on how to send it back and receive a size up. If I could give them 12 🌟 I would. Thanks guys.

2. helmikuuta 2025
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Oh that is so lovely Debbie. Thank you! We do try to respond as promptly as we can when possible. I'm glad that you will have the next size up of the collar soon and hope that you and your dog have many happy walks together. Thank you for the awesome review!
All the best Siobhán

Saanut 5/5 tähteä

Great quality dog collar

Great quality product that actually works and does what it says. Have had a Canny Collar for almost 7 years and never had an issue with it.

8. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

It's great to hear from long term customers Ed and we are thrilled that you are so happy with the collar. Thanks for taking the time to give us a review. All the best!

Saanut 5/5 tähteä

Great product

Great product! Super quick delivery!

14. tammikuuta 2025
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Thanks Raffy, it's great to hear that you are so happy with our product. All the best for many happy walks with your dog.

Saanut 5/5 tähteä

Good Product

Love the quality of both the collar and the lead!

13. tammikuuta 2025
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Thank you Karen. We hope you and your dog have many happy walks together with our products.

Saanut 5/5 tähteä

Finally something that works

I don’t normally leave reviews but we have tried almost every type of collar/harness to help with our dogs pulling on walks - this is the only thing that worked for us & the most comfortable for our dog. We can now all enjoy our walks thanks to the Canny Collar.

29. joulukuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

It means all the more to us that you have taken the time to write a review Georgia given that it's not something you usually do. It is always wonderful to hear stories of happy dogs and their owners. All the best for many happy, relaxed walks!

Saanut 5/5 tähteä

Love everything canny co

Love everything canny co. The quality of their products is amazing, the people running it are fantastic and they ship your orders very fast! Great company.

9. tammikuuta 2025
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Thank you for you great review Charles. It's always great to hear that our customers are happy.

Saanut 5/5 tähteä

completely changed my dog walking…

completely changed my dog walking experience with my kelpie who pulls a lot i have bad shoulders which makes dog walking a pain. but now i want to walk him.

2. tammikuuta 2025
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Oh what a wonderful review Riley! It's great to hear that you enjoy walks now and the chances are that your Kelpie will probably be walked more now too. Thank you for taking the time to send your review in.

Saanut 3/5 tähteä

Okay

Well, it’s great at stopping my dog pull for a few minutes at a time and he is getting used to it but it’s so easy for him to slip off. A little flick of the nose and we have to stop and put it back on which involves much wriggling and resistance. It’s getting a little tiresome. Other than that, shipping was super fast and it is as described, works up to a point. Just slips off too easily

16. joulukuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Hi CC,
Thank you for your review. The most common reason for the nose strap to fall of is when the collar is a size too big for the dog. I will email you a sizing link and we are more than happy to exchange for a smaller size should you need to.
Thanks, Siobhán

Saanut 5/5 tähteä

Excellent product

Excellent product - only thing that keeps the Malamute from pulling

24. marraskuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

That's so great to hear Carly, especially when you have such a large breed. All the best with your Malamute!

Saanut 5/5 tähteä

Wonderful

Such a great design! A quality product, quick delivery and excellent service when I needed to exchange for a smaller size. Five stars all the way!

28. marraskuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Thanks again Toni. We are always more than happy to offer an exchange when needed as it is so very important that the collar be a snug fit in order to be effective. So thrilled to hear that the smaller collar has done the job. All the best!

Saanut 5/5 tähteä

Absolutely Fabulous

Easy to order, easy to understand, easy access on website

22. marraskuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Thanks for the great review Amanda, it's always great to hear that our customers are happy.

Saanut 5/5 tähteä

Hi-Five Canny Co

5-Stars. Great communication, very helpful.
Never expected an after-hours call on a Friday evening in response to my email enquiry. Personable and genuine, Thanks Siobhan & Tony

26. marraskuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Thank you for your great review Trudii. We do try to contact our customers as quickly as we can to rectify any concerns or issues. I'm so glad that between us Tony and I were able to accommodate. All the best with your dog!
Kind regards,
Siobhán

Saanut 1/5 tähteä

Great for almost 1 walk

Great for almost 1 walk. Our dog worked out very quickly that she can easily remove the nose loop and then the collar is no help. Ive tried many times but cant get the nose loop to stay on. Extremely well made, quick shipping, but useless to me.

26. marraskuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Hi Tony, thank you for your review. It sounds to me like you have a collar that is too large for your dog. The collar should be fitted quite firmly which would not enable your dog to get out of it. I will email you privately as we are more than happy to exchange sizes.

Saanut 5/5 tähteä

Delivers on performance

Was recommended by dog trainer and didn’t disappoint my dog a beaglier no longer darts side to side sniffing the ground, so much more enjoyable. Was not expecting such an immediate response but am super happy with my purchase. Thanks 🤩

17. marraskuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Hi Min, thank you for your great review. It's always lovely to hear of such an immediate and positive response. I'm so glad that you are able to enjoy your walks so much more now.

Saanut 5/5 tähteä

Terrific website/clever harness

Terrific website. Very helpful & informative. Easy explanation of correct use of the harness. Was at my wits end with my jack Russell pulling me like a sledge. The halter had directed pressure from the shoulder to the Head/Nose without causing him pain and easing our walks. He was getting quite strong and dangerous. Prompt postage & handling. Well constructed. Great instructions. Ease of use good sizing. Reasonable price. Just purchased a second one for my other dog although she's not as heavy on the leash. She does at times pull away to sniff etc. Think it's a great educational tool

1. marraskuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Hi Tracey, thank you for such a detailed and glowing review. It is very much appreciated and we always love hearing about success stories from customers and their dogs. All the best with walking your 2 dogs in the future!

Saanut 2/5 tähteä

Well to start off with the piece that…

Well to start off with the piece that goes over the snout. It doesn't stay on and the plastic bit underneath is useless. Really not well designed. I thought the snout bit would be patted aswell so it wouldn't dig in or rub under the eyes.

31. lokakuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Hi Eileen,
Thank you for your review. I'm concerned that you may have a collar that is too big for your dog as it is imperative that the collar be a snug fit in order to be effective. I will email you a video link for sizing and if you need to exchange we are more than happy to accommodate that.
With regards to the nose band not being padded, the design of that part of the collar is unique and ensures that it will not ride up into the eyes and as a result we have found that it does not need padding.
All the best!

Saanut 5/5 tähteä

They work!!

Fast delivery, very high quality collars, and beautiful colours that look amazing. But most importantly they work like a dream! Owning two highly reactive shepherds I have had several hand injuries over the years including a broken finger. But I finally feel confident taking them out on a lead as I have full control with little to no strength required to hold them.

14. lokakuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Wow Paula you sound like you definitely have some exuberant and large dogs! It's so rewarding for us to read a review like yours and know that our collar continues to help our customers gain the control that is so important on walks. Hopefully now your walks are an enjoyable experience for ALL of you. Thank you for your review and we hope that you have many happy walks together!

Saanut 5/5 tähteä

Outstanding service and great product

Outstanding service and great product - checking with me before fulfilling an order that seemed (and was) incorrect in size, offering one-on-one advice to ensure I chose the correct size.
Feeling confident again to walk my adolescent, over 30kg "puppy" with the knowledge I can hold him when his brain is distracted and he forgets his loose leash walking. Very thankful to the team

4. lokakuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Thank you Susanne! Such a lovely review which is greatly appreciated. We do try to ensure that our customers get the correct size before we send the order if we think there might be a discrepancy with the lead and collar that have been purchased. I'm so glad that the link I sent was able to help. All the best with your dog, Siobhán

Saanut 5/5 tähteä

Do it.

Well made product that my pup loves to wear (I think it's the colour 😂). The collar enables a significant level of control with intuitive design. An adjustable loop with buckle around the dog's nose would be superior for the design, however it works.

9. lokakuuta 2024
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Vastaus yritykseltä The Canny Company Australia (Pty) Ltd

Hi Alvar, thank you for your great review. We always love to hear from our customers. I personally think the purple colour looks beautiful on dogs too and It's great that you are achieving that extra control using our collar.

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