eTransfers Arvostelua 

I recently booked my 3rd transfer. The previous two went perfectly. The staff was helpful and courteous. the most important part of any international trip is communication. eTransfer is exceptional about communicating.

professional service, on time , easy to book , excellent customer service

Poca o nada atencion , DEMASIADO TIEMPO DE ESPERA

great communication. timely service.

Driver was on time, easy to find, helped us with our luggage. We had a very smooth and safe ride. The driver was friendly and played chill music during the ride. We will book with eTransfers again.

Los 4 transfers que contratamos fueron muy puntuales. Los choferes super amables y el transporte muy cómodo y limpio.

The service itself was good—on time and everything went smoothly. My concern isn’t with the driver or the service but with your company’s pay structure. Why don’t you provide drivers with a fair wage instead of relying on constant tipping prompts on your website and car signs? It gives the impression that tips are their primary source of income. Isn’t the driver an employee of your company? We already paid $80 for the transfer, yet the messaging makes it feel like we’re being guilted into paying extra, even though we assumed the fare covered the driver’s compensation.

Reserving my transport with e-transfers was easy and they helped me through each step.

Efficient service

Driver was on time and friendly. It was a good experience and we will be using this service in the future

Actually observe the area they are picking up from and see issues vs just leaving their paid client stranded!

Al tratar de reservar nunca se pudo porque su página no avanzaba una vez que quería hacer el pago, así que desistí y contraté otra empresa, luego me mandaron correos y llamadas para hacer el pago, " aún después de ya haber viajado"

I booked and paid a premium price for a Suburban or like luxury SUV that seats 5 people (exactly as the eTransfers website says with a picture of a Suburban). For those who have been to Cancun, the luxury SUV is either a Suburban or Ford Expedition. What showed up was a Nissan X-Trail that at most could squeeze in 4 passengers. I contacted the service and they told me that it was the vehicle I'd receive and to board or to lose my ride. When I requested at minimum a partial refund, I was told that there was no recourse and no refund would be issued. We had used eTransfer private vans several times in the past without issue. This time around, I was scammed by eTransfers. I do not recommend, and will not use in the future.

The eTransfers drivers have always been very courteous, and in this specific situation the drive was very kind and empathetic to the situation.

No glitches processing my reservations.The price was very good also.

Difficult communications. Never received pick up to get back to the airport.

Una excelente atención por parte de los conductores, el único inconveniente fue el retardo en el traslado del aeropuerto al Hotel, por aproximadamente 25 minutos.
Fuera de ello, todo excelente

The driver was late and he had to take me to the airport for an international flight. There was so much traffic, the trip took 2:30 hours rather than 1:30.
I thought I was going to miss my flight.
If you see that morning there’s traffic communicate with your client ask them to anticipate your ride explaining the situation. Don’t be late at least!!!

Recomiendo reservarlo online!
En cuanto lleguen a cancun o antes de su viaje, reservar online, en el aeropuerto las personas te cobran casi el doble o triple del precio.
Tardó un poco en llegar y el auto no era de lujo, pero bueno el chofer amable y el precio "considerablemente mas económico que los otros".