CanaDream RV - Vancouver Arvostelua 

Very nice trip in total!
The vehicle was very well-sized, very clean, and very tidy. The service was excellent, especially when we had a breakdown; we received outstanding help and were very well looked after during that time. The only drawback, which is why I'm not giving it a perfect score, is the kitchen equipment. Wow, I'd say it's inadequate. It's missing a lot of things you actually need for cooking: only two glasses, two cups, two plates, etc. For two people, I find that very meager. There wasn't a single decent knife, and the kitchen utensils were very limited, with no trash can. It's not what you'd expect. There weren't even a few wine glasses on board.

The Canadream experience is incredible! They have pretty much every imaginable shape, size, and configuration of RV for your travel needs, and do a great job of putting you into a vehicle thar is well maintained and well equipped. Was a great experience dealing with Canadream from start to finish.

We had an amazing time with the RV! It drives very smoothly and is quite spacious. My only suggestions are:
a) I think the dishes should be plastic. Even though the cabinets are sturdy and keep everything from falling out, plastic would feel much safer.
b) I missed having wine glasses! :-)

Wir hatten ein super RV und sowohl die Vorbereitung Übergabe und Übernahme nach Abscluss der Reise haben hervorragend geklappt. Wir hatten ein gut ausgesuchtes Tourbuch und die Campingplätze haben unsere Erwartungen voll erfüllt.

Nice welcome, good insturctions, nice check-out
It was well managed from the beginning thoughout the return of the vehicle.

When we received the RV, the fuel tank was almost empty. (In red)
I asked to feul the RV so we could give it back with a full fuel tank.
That was not possible.
Impossible to give the RV back at the end of our trip without giving more feul back. As we would not take the risk to be out of feul.
By returning the RV, we had to make an appointment. Unfortunately all the free slots where booked before we could do it. (The day of receiving the link),
So we had to pay an extra fee to bring back the RV at 11am, the day that was confirmed. (11am in early when you booked the RV until that day)

Very smooth vehicle takeover and return process, highly standardized and well prepared. Vehicle was clean and ready to go, packed already with all the extras we booked.

magnificent nature, friendly people, reliable vehicles

Der Truckcamper entsprach vollkommen dem angebotenen Produkt. Das Personal war sehr freundlich, bei Ankunft und Abgabe herrschte eine angenehme Atmosphäre. Lediglich die kurzfristig angekündigten Zusatzkosten, wenn man das Fahrzeug schon früh abholen möchte, fanden wir übertrieben.

over all we had a good experience with CanaDream RV, apart from not getting the RV we thought we had booked

Faire Preise, super Fahrzeuge, freundliches Personal.
Gemieteter RV in Neuwagenzustand, Aufbau Top und gemäss Bilder. Bei vorgängigem Kontakt jeweils innert kürzester Zeit eine Antwort.
Gerne wieder!

All went smooth, quick and uncomplicated. Friendly, helpfull staff. RV in perfect condition.

Hi. The van was perfect, staff friendly and helpful, check-in and out easy and convenient.

Some comments:
1. the pick up/drop off time thing was unexpected. I thought I was booking to pick up at 1pm drop off at 1 pm. Maybe it's in the small print? I don't know, I was busy getting ready to travel and didn't read much small print. It would be really helpful if you could flag this in advance.

We ended up with an 8.30 am return. We felt a bit cheated. 8.30 am is a very inconvenient time to return a van on the last day of a holiday. This means either camping near your base (in Vancouver), which is in an industrial area...not good camping; or getting up very early. It just didn't work. We returned it late (before 10 am) and your staff were nice about it, but it was unwanted stress. Also, if I collect a hire car at 1pm, I return it at 1pm. With the van we picked up at 2pm and returned it 8.30am...that means I feel like I paid for 5.5 hours that I never got. I appreciate this is all about turnaround and so on, but that isn't my problem, it's yours. In effect I feel like I paid Canadream to turn the van around for the next customer. Overall: it made for a bad customer experience. This is enough to mean that next time I will look at other companies to see if I can get a better pick up/drop off experience.

2. Minor but annoying: the smoke detector was very sensitive. Every time we cooked we removed it. This is not good. And first time it was a terrible shock. And, yes, we did all the ventilation, fans and so on, but still the alarm went off when we made a cup of tea.

Other than that: it was great.

Easy pick-up, friendly staff and the RV was brand-new.

Es war alles sehr professionell, die Übergabe hat etwas länger gedauert, da sehr viele Leute ihre Wohnmobile übergeben haben. Es wurde gut erklärt und ein entstandener Schaden schnell behoben.
Die Fahrzeuge sind gut ausgestattet, aber für europäische Verhältnisse relativ klapprig.
Einige Kabel schauen unter der Küche hervor, laut Personal ist das aber normal.
Auch die Möbel sind zum Teil aus gehakt oder Schrauben halten nicht.
Auch wurde bei der Reinigung nicht alles gefunden. Wir haben noch Lebensmittel und ein ganz wenig Mühe gefunden.

We had 84 days in our RV which was perfect for our needs. The whole experience from enquiry to booking to returning the vehicle was seemless. Staff were extremely helpful and the info and videos made things easy. Thank you Canadream!

Pick-up and drop-off was easy.
We rented a deluxe van and it was in generally good condition. We did have some issues requiring repair, and support from Canadream in arranging timely repairs enroute was excellent.

everything worked out perfect… we had a flat tire and they helped us immediatly to have it fixed. thanks for making pur holiday kind of perfect?!

Clear and timely communication leading up to the rental. Smooth pick up and drop off.