Die Übernahme in Vancouver und die Abgabe in Calgary waren völlig entspannt. Wir hatten uns das Video angesehen, das es leider nicht offline gibt. Ein kleiner Hinweis auf doch elementare Änderungen... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having an RV was a great way to experience the Canadian Rockies. We were able to camp in beautiful locations. The RV was clean and well-maintained. The solar panel/12V power was adequate such that w... Näytä lisää
Yritys on vastannut
It wasn't until the handover that we learned we were getting an 8.5-meter-long motorhome—a real challenge for RV novices. During the orientation and handover formalities, the CanaDream staff took pl... Näytä lisää
Yritys on vastannut
Great RV, clean and everything provided that was ordered, we were first timers in an RV so handover at initial pick up could have been better, hand back of RV was good, no issues with RV itself throug... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
Yrityksen kirjoittama
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
Yhteystiedot
Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Kanada
- 1-403-259-5447
Start Planning your Dream Road Trip
4,5
Erinomainen
869 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The staffs are very attentive and their…
The staffs are very attentive and their professionalism and enthusiasms is making me feels very comfortable and welcoming !
6. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Thank you for your fantastic 5-star review! We are so pleased to hear that our team's attentiveness, professionalism, and enthusiasm made you feel comfortable and welcome. We truly appreciate your kind words!
Canadream unhelpful when part of the vehicle gets stolen!!!
Unfortunately during our trip someone stole the catalytic converter from our van whilst we were having a lovely day out at a popular tourist attraction. We have 3 young kids and the noise when we started the engine upset them a great deal, as did the whole situation of having something stolen. Canadream were not very helpful and we felt like they treated us like the thieves. They actually said due to it being theft when we were renting they wouldn’t even replace the van, luckily it was towards the end of our trip. It ruined what should have been a lovely trip to see the Rockies. I would not recommend Canadream to anyone. I am sure they have policies and insurance to claim themselves and not fork out any money but they are charging us a great deal for something we did not even do. We did not crash, we did not cause damage to the vehicle, we had a part stolen!!!
19. kesäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Thank you for sharing your experience. We understand how distressing the theft and resulting vehicle noise must have been, especially while travelling with three young children. Your concerns regarding the support provided, replacement options, and charges have been shared with our team for review. Please contact Guest Services at guestservice@canadream.com so the details of your rental can be reviewed directly.
Very well organized pickup and return
Very well organized pickup and return. Clean RV! Nice to have a new cutting board. Fitted our travel to Jasper perfectly.
13. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
We're so happy to hear that your pickup and return were well-organized and that you enjoyed our clean RV, especially the new cutting board! It's wonderful that it was a perfect fit for your trip to Jasper.
No heat and fridge door fell off
The heat in the rv didn’t work most of the time, and the fridge door fell off and on to the floor one night
12. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Thank you for sharing your experience. We understand how uncomfortable and concerning it must have been to deal with unreliable heat and a refrigerator door that fell off during your trip. Your comments have been shared with our team for review.
Good service
6. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Thank you so much for the 5 stars! It means a lot to hear that everything went well for you. We love helping people get out on the road with confidence, and your feedback keeps our team motivated. Safe travels, and we’d be happy to support your next trip whenever you’re ready!
RV preparation and operation.
RV preparation and operation.
Booking process.
Helpfulness and friendliness of the staff.
5. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Thank you so much for the kind words and the 5 stars! It means a lot to hear that everything went well for you. We love helping people get out on the road with confidence, and your feedback keeps our team motivated. Safe travels, and we’d be happy to support your next trip whenever you’re ready!
Vastaus yritykseltä CanaDream RV - Calgary
Erwin, thank you for the 5-star rating! We appreciate you choosing us!
Service / Personal
Feedback
Viele Mängel die bei korrekter Wartung VOR der Uebergabe unseres Truck Campers nicht hätten sein dürfen. Unter anderem, bei Regen undichte Dachluke im Bad und viel Wassereintritt durch das Klimagerät, instabiler Tisch, Boiller und Kühlschrank funktionierte nur mit Gas trotz korrekter Einstellung. Wir mussten zweimal nach Calgary zurückfahren. Anfangs wurden wir nicht ernst genommen mit unseren Anliegen.
Ausstattung Küchen – und Bettwäsche minimalistisch. Als wir bei der Uebernahme um zusätzliches Geschirr und Wäsche baten, meinte die Stationsmanagerin wir hätten nur für 2 Personen bezahlt! Schlussendlich haben wir dann aber doch noch das Gewünschte bekommen.
Während der Fahrt hatten wir weiter Pech und Pannen Keilriemen und geplatzter Pneu. Die Kommunikation mit dem Servicecenter war nicht optimal, was weiteren Aerger und Stress verursachte.
Die Abgabe verlief dank Video Konferenz mit dem deutsch sprechenden General Manager von Vancouver konstruktiv, dafür möchten wir uns nochmals bedanken, es versöhnt uns im Nachhinein ein wenig.
Nachtrag: wir machen seit 25 Jahren jedes Jahre Wohnmobilferien in Nordamerika (acht Mal mit Canadream). Zum Glück haben wir nie so schlechte Erfahrungen gemacht wie dieses Jahr. Schon 2025 waren wir auch 6 Wochen mit dem gleichen Typ Truck Camper unterwegs, wir waren mit dem Fahrzeug und dem Personal zufrieden, was uns veranlasste wieder das gleiche Fahrzeug bei Canadream zu buchen. Hätten wir die schlechten Erfahrungen von diesem Jahr schon letztes Jahr gemacht, hätten wir garantiert nicht noch einmal gebucht.
8. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Vielen Dank, dass Sie Ihre Erfahrung so ausführlich mit uns geteilt haben und CanaDream bereits mehrfach gewählt haben. Wir verstehen, wie enttäuschend die zahlreichen Wartungsprobleme, Wassereintritte, Pannen und die schwierige Kommunikation während einer sechswöchigen Reise gewesen sein müssen. Es freut uns, dass die Rückgabe durch das Gespräch mit unserem deutschsprachigen General Manager konstruktiv verlief. Ihre Rückmeldung zur Fahrzeugvorbereitung, Ausstattung und Unterstützung wurde an unser Team zur Prüfung weitergeleitet.
Great service from Canadream
Great service from Canadream. The measure of a good company for me is what happens when things go wrong. Our first RV developed a fault but they were able to quickly get a replacement to us to allow the holiday to continue.
Top service for me.
11. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
We're so glad we could quickly resolve the issue with your RV and ensure your holiday continued smoothly. Thank you for recognizing our commitment to service!
Punctual collection and handover
Punctual collection and handover. Pleasant and polite staff who were very helpful. A very positive experience.
2. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
We're so happy to hear that our punctual service and helpful staff made for a very positive experience. We look forward to seeing you again as one of our guests!
An Unforgettable Cross-Canada RV Adventure with CanaDream
We had an excellent experience renting an RV from CanaDream for our cross-Canada road trip! The vehicle was NEW, clean, comfortable, well-equipped, and easy to drive. The staff were friendly, professional, and helpful throughout the entire process. Everything went smoothly, from pickup in Montreal to return in Calgary, making our trip stress-free and truly memorable. We would gladly rent from CanaDream again and highly recommend them!
1. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Thank you for your fantastic 5-star review! We're so happy to hear that your cross-Canada road trip was excellent and stress-free. We appreciate your kind words about our vehicles and staff, and we look forward to welcoming you back for another adventure!
Très agréable semaine nous avons passé
Très agréable semaine nous avons passé
Service impeccable
Merci beaucoup!
10. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Bonjour,
Merci beaucoup pour cette excellente évaluation de 5 étoiles! Nous sommes heureux d’apprendre que vous avez passé une très agréable semaine et que le service a été impeccable. Merci de nous avoir choisis, et nous serions heureux de vous accompagner lors de votre prochain voyage.
Could be a better experience
Overall, it was a good experience, but when explaining the insurance coverage related to liabilities, the salesperson didn’t provide a precise explanation (and in some cases, even misleading information). This lack of clarity led us to purchase a mediocre option, which ultimately cost our company friend $1,000, a cost that could have been easily avoided and made this experience much better
10. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Hello,
Thank you for sharing your feedback. We’re glad to hear your overall experience was a good one.
We’re sorry, however, that the insurance coverage explanation was not as clear as it should have been. We understand how important accurate information is when choosing coverage options, and we appreciate you bringing this to our attention so our team can review and improve communication for future guests.
Well organized and reliable equipment
Well organized and reliable equipment , only small thing is coffee pot didn’t watch with coffee machine
2. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Thank you for the wonderful review! We’re glad to hear everything was well organized and that the equipment was reliable. We also appreciate your note about the coffee pot and machine, as feedback like this helps us improve the experience for future guests.
Vastaus yritykseltä CanaDream RV - Calgary
Bonjour,
Merci beaucoup pour cette excellente évaluation! Nous sommes heureux d’apprendre que le véhicule était en bon état et que vous avez eu une expérience positive avec nous.
there was a long wait for pickup
there was a long wait for pickup, despite us being timely to meet your specified time requirements
2. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Lynda, thank you for the 4-star rating! We appreciate you choosing us!
Aventura de Calgary a Vancouver
Ficamos muito felizes com nossa experiência ao escolher a Canadream para realizar nossa aventura pelas Montanhas Rochosas Canadenses. O atendimento da equipe foi excepcional, esforçando-se para facilitar a comunicação, por conta da diferença no idioma.
22. kesäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Olá,
Muito obrigado pela excelente avaliação! Ficamos muito felizes em saber que vocês tiveram uma ótima experiência explorando as Montanhas Rochosas Canadenses com a CanaDream. É especialmente bom saber que nossa equipe ofereceu um atendimento excepcional e ajudou a facilitar a comunicação durante a viagem.
Obrigado novamente por nos escolherem, e teremos prazer em ajudar em sua próxima aventura.
Vastaus yritykseltä CanaDream RV - Calgary
We're so happy to hear you enjoyed your experience with our RV and found our staff friendly. We appreciate your kind words!
Really friendly welcome and…
Really friendly welcome and introduction to the RV, and the vehicle met all expectations.
26. kesäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
We are so pleased to hear that you received a friendly welcome and that your RV experience met all your expectations. Thank you for sharing your positive feedback!
Super Service
Super Service , quick, perfect camper, very flexible, helpful stuff. The return was very quick, we would do it again.
2. heinäkuuta 2026
Vastaus yritykseltä CanaDream RV - Calgary
Thank you for the wonderful 5-star review! We are so happy to hear that you had a great experience with our quick service, perfect camper, and helpful staff. We are thrilled you would do it again!
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