Als je wil dat je vakantie in een ware nachtmerrie veranderd moet je hier een auto huren! Ze geven je een auto die nog geen 5 euro waard is en houden dan 5000 euro borg in omdat jij zogezegd motorscha... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Good value van, had everything you needed. No mechanical problems or any sign of them which was reassuring for our long trip. Easy to drive and park. Bed was a little uncomfortable but bought a mat... Näytä lisää
Yritys on vastannut
Very pleasnt staff member made for easy collection, vehicle as described. Drop off out of hours involves a surcharge - not sure why. Different from car rental in that return fuel at same gauge level... Näytä lisää
Yritys on vastannut
事前に疑問点をメールで色々質問したが、すぐ返信してくれてとても助かった。 事前にインターネット上でチェックインでき、車の受け取りが簡単。 受け取り時の説明が丁寧で分かりやすかった。 質問にも気持ちよく答えてくれた。 問い合わせをするための予約番号もメールから探さなくても直ぐ分かるようにと紙に書いてくれて助かった。 車は走行距離17万キロ超えの車で、だいぶガタついていた。 ブ... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Campervan Village is a travel company specialising in campervan 2WD and 4WD rentals across Australia and New Zealand. Founded by experienced travel enthusiasts, we help travellers explore iconic destinations with the freedom of a self-guided road trip. With a diverse fleet ranging from budget-friendly campervans to fully equipped 4WD adventure vehicles, we cater to backpackers, couples, and families alike. Our focus is on transparent pricing, flexible travel options, and reliable support throughout your journey.
Yhteystiedot
PO Box 1024 Cooperoo , 4151 , Cooperoo , Australia
- 1800 121 421
- info@campervanvillage.com
- campervanvillage.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 53 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Everyone was so kind and gave super good advice
Everyone was so kind, friendly, professional, gave good advice and had great ideas to accommodate our every wish.

Vastaus yritykseltä Campervanvillage
3 week roadtrip
I hired out a campervan from Campervan Village on a one-way 3 week road trip from Christchurch to Auckland. Campervan Village offered very competitive rates for a self contained vehicle and it was very easy to liaise with staff during the booking process.
The staff were very friendly and helpful when it came to collecting the campervan, despite me not being able to find the location initially. Contactless collection was seamless and very easy.
The campervan was in acceptable condition and was well equipped, coping well with the long journey.
The drop off was seamless and as promised, I was refunded my deposit within the agreed time frame. Liaising with the team on collection, during hire and at drop off was very easy as they were responsive and knowledgeable.
I was very impressed with Campervan Village and would be inclined to use them another time should I visit New Zealand again. Thanks for the good experience!

Vastaus yritykseltä Campervanvillage
Bad Service and trash car with broken…
Bad Service and trash car with broken wheel

Vastaus yritykseltä Campervanvillage
Poor communication and service
We weren’t advised of a deposit that we would need to pay on arrival. This was fine for us to do however we also weren’t advised that this would take 3 weeks from drop off to be refunded again. After collecting the car, it was clear that it had not been fully cleaned. We also weren’t advised that we had to wash the vehicle outside before bringing it back so were sent away to scrub the flies off it. The vehicle was broken when we picked it up ( bumper hanging off) and we were advised to purchase duct tape to fix this which would be refunded to us… still waiting 4 weeks later. Wouldn’t recommend, poor communication and service.

Vastaus yritykseltä Campervanvillage
Really great experience with Campervan…
Really great experience with Campervan Village! The booking process was quick and easy and the staff were super fruendly and helpful. The truck was clean and comfortable and had everything i needed for The trip. Would definitely book agai n.

Vastaus yritykseltä Campervanvillage
Great experience
Great staff, very helpful. Started out with a flat tire before we even jumped in the car but they fixed it for us in minutes. Great campervan, clean and nice to drive. A couple of dents but that’s expected with an old car. Me and my friend had a great time. Bond came back perfectly in time and everything went as I should.
Recommend!!

Vastaus yritykseltä Campervanvillage
I'd Buy That for a Dollar
Travelled from Cairns to Brisbane on a relocation deal for like $1 a day. Can't complain based on that alone, also happens that the van was really charming with the Mystery Machine decals.

Vastaus yritykseltä Campervanvillage
Good experience
The desert sands was great fun. Lots of space in the rooftop tents and the kitchen came in handy

Vastaus yritykseltä Campervanvillage
Scooby van
I rented a scooby doo van over Easter. It was good value for money. The van was really fun and got us a lot of attention

Vastaus yritykseltä Campervanvillage
The car was in a poor condition
The car was in a poor condition, smelly, and with empty tank. I barely got to the gas station.
The support was pore, and the locking sistem was working badly.

Vastaus yritykseltä Campervanvillage
Matched my budget and then some making…
Matched my budget and then some making it much cheaper than anyone else on the market. Really appreciate the flexibility from the team 🙏

Vastaus yritykseltä Campervanvillage
5/5 Value
Easy booking process, kind staff.
Vehicle is very affordable and is the best way to explore North Island on a budget!

Vastaus yritykseltä Campervanvillage
Extraordinary
For us it has been a great experience discovering many corners of New Zealand with this campervan

Vastaus yritykseltä Campervanvillage
A wonderful experience
The camper—or rather, the car—was great! Just what we had imagined. The staff was friendly and showed us everything. Returning it was quick and easy. Don’t forget to take photos (before and after the trip). Not because there were any problems, but so you can send the pictures to the rental company.

Vastaus yritykseltä Campervanvillage
Deposit money held for 30+ days!
Organising and renting the rental was easy and hassle free. The quality of the rental vehicle was OK- expected from a backpacker rental company. However to get the holding deposit back has turned me off using this company ever again. I had to chase up my deposit money 2 times and on day 30 received confirmation that the money would be refunded... Only to be told that it would take another 5-10 business days to process. To have money held ransom for potentially 40 days is ridiculous. Avoid for this reason alone in my opinion.

Vastaus yritykseltä Campervanvillage
The van I rented was junk
The van I rented was junk. I was surprised it finished the journey. Many things did not work on it. No AC. Dirty. We found a used condom on the floor. The staff is almost impossible to communicate with. Don’t do it

Vastaus yritykseltä Campervanvillage
Expensive, low quality, no support
The campervan worked and I managed to complete the trip, so I can’t give one start but at least two. But the campervan was old, may things didn’t work (radio command to open, parts of the stereo and ac) and it was overall poor quality. They also didn’t provide any blankets, and the “mattress” was not a mattress and super thin and uncomfortable. I’m not an expert on camping but the overall experience was poor.

Vastaus yritykseltä Campervanvillage
Fine
I rented the Aventus 2 for few days. The check in and checkout were super quick and my deposit has been given back few days after. (I had full insurance)
I remove just one star because having to buy the shits, pillows and blankets and give them away (if you don’t simply throw it) is a bit of a waste. A rental service could be nice.

Vastaus yritykseltä Campervanvillage
Booked a 0-1 yr old camper ans got s…
Booked a 0-1 yr old camper ans got s 18(!) Yr old one. Lot of things were broken and srill waiting 3 weeks tot get the bond and accesoirea back. This was once and last for me. Sad. They also charge extra money for the bond which u dont get returned.

Vastaus yritykseltä Campervanvillage
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