I've just had a great experience with the customer service team (Dayna). I lost an old piece of jewellery and they were able to find a replacement for me. The service I received along the way was exce... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I've just had a great experience with the customer service team (Dayna). I lost an old piece of jewellery and they were able to find a replacement for me. The service I received along the way was exce... Näytä lisää
Yritys on vastannut
I've bought a number of pieces from By Alona and they are all beautiful and among some of my most worn pieces. The jewellery is unusual, wearable, beautifully designed and high quality. I t... Näytä lisää
Yritys on vastannut
Fantastic customer service! The necklace I ordered needed to be a bit longer. They were happy to accommodate and provided an extender chain free of charge. I'm thrilled to wear my new necklace and hav... Näytä lisää
Yritys on vastannut
Unfortunately I did not have a great experience with the jewellery from here. My husband bought me a necklace for my birthday in September last year, by December some of the pearls had fallen off the... Näytä lisää
Yritys on vastannut
By Alona is where bold design meets everyday allure. Drawing inspiration from global travels and organic beauty, we create jewellery that turns heads and sparks conversations. Each piece is designed to make you feel effortlessly confident and unapologetically unique. We also offer in-person jewellery workshop experiences, perfect for any special occasion or get together. If we've added a little extra sparkle to your day, we'd love for you to share your experience with a glowing review - after all, your feedback is what keeps us shining.
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I just bought myself the Zion bracelet in Gold and Silver. It's unique and beyond beautiful. I saw it first on an interview to Alona Shelemy and I thought that is exactly what I was looking for!
I order my bracelet and it came in a couple of days, great packaging by the way.
One more thing which is perfect is the weight not to light not to heavy.
You can be sure it's on my favourites already.

Vastaus yritykseltä BY ALONA
I ordered another pair this time silver they are amazing so happy with this brand and love there designs and the quality is excellent will be purchasing again in the future, arrived quickly as well very happy customer.

Vastaus yritykseltä BY ALONA
It was so much fun creating our own design and seeing all the By Alona pieces in real life. I am obsessed with my necklace!

Vastaus yritykseltä BY ALONA
The website is very easy to navigate. The shipping was free and very quick and the necklace was lovely. When there are many jewellery sites offering similar items, Byalona stands out as their pieces have a point of difference and I love the way my necklace is made of metal and stone. Wearable with anything.

Vastaus yritykseltä BY ALONA
I have received my beautiful earrings . The quality is excellent the design is just like the photo and the touch and feel is perfect . I feel these earrings are excellent quality and will be buying again .
The delivery was very quick and packaging beautiful in a lovely pink box they are my go to brand now I have found them

Vastaus yritykseltä BY ALONA
Loved it, however the extendable plastic material that keeps all the stones, catch my hair on my neck, wish you don’t use this material in the future, I will have to go to a shop to change it.

Vastaus yritykseltä BY ALONA
Amazing customer service. Immediate replies on emailing. Not once but twice I have sent my bracelet back to alona to get extra links put in- first time I ordered the smaller version accidentally and then I realised I can’t do it up on my own, so the extra link means I now can. Sent it off on Wednesday and received back on Friday. Free of charge. This is how retail customer support should be- not the free part - that’s a bonus- the finding a solution part, reacting quickly and being helpful. Thank you again!

Vastaus yritykseltä BY ALONA
The Diana ring in silver is absolutely beautiful. I haven’t wanted to take it off since it was delivered. So cute and versatile. I love it!

Vastaus yritykseltä BY ALONA
I had a pearl necklace that I had purchased a few years ago that had broken. I got in touch to see if it could be repaired and for a small sum it could be. The customer service from this company is both very helpful and speedy. The necklace was repaired and sent back all within one week. So very happy.

Vastaus yritykseltä BY ALONA

Vastaus yritykseltä BY ALONA
Literally obsessed with my earring stack ( Hannah collab). Will be ordering more for the summer! Quality is amazing

Vastaus yritykseltä BY ALONA

Vastaus yritykseltä BY ALONA
Very helpful customer service. Prompt replies and lovely jewellery

Vastaus yritykseltä BY ALONA
I purchased the Wave earrings in silver; they are so stunning in person I purchased them in gold too. The quality of the jewelry is amazing. I had an issue with delivery of one of one of my orders but the customer service team were outstanding and resolved the issue within hours.

Vastaus yritykseltä BY ALONA

Vastaus yritykseltä BY ALONA
Absolutely stunning ammonite pendant! When it arrived i was a bit conscious that the chain was a little too short on me. i sent it back and within one working day they had put a new longer chain on (for no extra cost!)- if that is not great customer service, i don't know what is!
Already can't wait to save up and buy my next piece from by Alona. Thank you!

Vastaus yritykseltä BY ALONA
Such a beautiful brand, with unique pieces, really stylish, and great quality and price point. I always get asked where my jewellery is from when I wear BY ALONA. Makes the best gifts too and always speedy delivery! Also love it’s a female founder and made in the UK!
This jewellery line is so unique and has something for every mood. I have bought earrings, necklaces and rings. All the pieces just get better and better and Complete every outfit!
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