Purchased a new Grenadier, having owned one previously for three years. Sales team were excellent dealing with ordering and installing equipment I wanted. Only took a couple of weeks to source the... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Purchased a new Grenadier, having owned one previously for three years. Sales team were excellent dealing with ordering and installing equipment I wanted. Only took a couple of weeks to source the... Näytä lisää
Yritys on vastannut
I ordered the new Ford Ranger Wildtrack at Busseys Norwich and the service was excellent from start to finish. My sales controller Chandler Fletcher was very helpful and kept me updated throughout th... Näytä lisää
Yritys on vastannut
I recently had an appointment with Matthew Causer at the Attleborough Branch, very professional an full of information. Excellent customer Service 💯. John who deals with the Ineos Grenadier side w... Näytä lisää
Yritys on vastannut
Well, what can I say? This was a service experience rather than sales. Always a pleasure to deal with the whole team, including the GM. Nothing is too much. Except the valet, that eluded them this tim... Näytä lisää
Yritys on vastannut
Main Ford, BYD and Ineos Grenadier Dealer in Norfolk. Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done. Our help team are available Mon-Fri 8.00 - 17.00
95 Whiffler Road, NR3 2EU, Norwich, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 71 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
All members of staff were great and they made it easy for me. I’m impressed with the service and would def recommend shopping at busseys.

Vastaus yritykseltä Busseys Norfolk
I dealt with Anthony Bryce for a new pick up, very knowledgeable and worked hard to get a deal acceptable to both sides.

Vastaus yritykseltä Busseys Norfolk
As a disabled man with a car on mobility, I find that these guys will bend over backwards to help me, as I'm sure they would with a non disabled person.
Lovely people here and highly recommend them.
From Julian Edwards

Vastaus yritykseltä Busseys Norfolk
Customer service was outstanding with Jake Kingsley from time I viewed & purchased my new car.

Vastaus yritykseltä Busseys Norfolk
From entering the showroom we were greeted promptly by Peter with a friendly smile and handshake he took time and patience explaining in great detail about the vehicle we were interested in taking us outside and showing us the interior of the car again going in great detail of how everything worked but slowly and simple so we understood if we didn’t quite grasp it he would repeat it again patience of a saint Ella the Apprentice who was with Peter was very helpful and sorted our phones and answered few questions Peter has already phoned to see how things are going and are we happy that meant a lot Thank You would definitely deal with you again and good luck with your career Ella.

Vastaus yritykseltä Busseys Norfolk
Our experience of buying our Ford kuga from Attenborough was brilliant, not only did Jon go the extra mile to find us exactly the model we wanted but he took every opportunity to help us with the transaction .Today on hand over he explained and demonstrated how all the tech worked We cannot thank the team at Busseys enough especially Jon !

Vastaus yritykseltä Busseys Norfolk
Millie was superb! Couldn’t have been more helpful through the process!!
Cheerful and friendly.

Vastaus yritykseltä Busseys Norfolk
Excellent experience buying a new car from Ford Busseys. I placed an order for a Ford Puma Gen E which needed to be built and delivered. Matthew was excellent throughout the whole process from test drive to collection. As it was a factory order, Matthew provided updates regarding our car at regular intervals and provided enough information at the right time.
As it was an electric car, through an offer in conjunction with Octopus Energy, we were offered a reduced price on a home charger, again the communication between all parties was excellent.
I have ordered 3 cars from 3 different manufactures, Mercedes Benz, MG and now Ford and so far this has been the best.
I would recommend Matthew and Busseys to friends and family. Thanks again.

Vastaus yritykseltä Busseys Norfolk
Great customer service. Millie is amazing and backed up by a very knowledgeable team.

Vastaus yritykseltä Busseys Norfolk
Jake has been brilliant, really conscientious and listened to my needs. No pressure only facts leaving me to make the right decision. Thanks Jake and Thanks BYD I love my new car

Vastaus yritykseltä Busseys Norfolk
Got figures on contract to buy totally wrong, I ended up having to do them myself and tell THEM what I should be paying. There were three columns on the sheet and one even had a different incorrect number at the bottom. Totall for got the deposit I had paid and totally forgot I had already paid to have the vehicle taxed.
They replied to my message saying they were sorry for my poor experience and it had been passed on to management who would contact me to discuss this.
A month and a half later, I'm still waiting. But there again, they've got my many thousands of pounds now, haven't they so their interest in me is nil.
Only gave one star because it's not possible to give zero stars.

Vastaus yritykseltä Busseys Norfolk
Excellent customer service from the moment we stepped foot into the showroom til we left with a brand new car. Friendly, helpful and not pushy sale. Would recommend.

Vastaus yritykseltä Busseys Norfolk
No problems ! What I really appreciated is not pushing or hassles smooth and easy

Vastaus yritykseltä Busseys Norfolk
Brandon has been very helpful an informative. I was particularly pleased with how he kept me in the loop regarding delivery dates etc
Keep up the good work
Gary Hubbard

Vastaus yritykseltä Busseys Norfolk
Brandon at BYD Norwich has gone above and beyond to solve any issues we have encountered whilst ordering the vehicle always showing a caring understanding nature
Every stage from test driving to the purchasing to handover and the after sales calls to see how you are getting on with the vehicle if you have any questions how you are enjoying the BYD vechicle Honestly the team at BuD norwich Hall Road should be so proud of the excellent service they offer their customers 100percent recommend them

Vastaus yritykseltä Busseys Norfolk
Couldn’t be happier with the service provided by Brandon. Not at all pushy, attentive to my requirements, and has kept me informed along the whole sales journey. Wouldn’t hesitate to recommend Busseys, specifically Brandon White, if you’re interested in a new BYD

Vastaus yritykseltä Busseys Norfolk
Connor was extremely professional yet friendly and personable. His explanations were very helpful, and although the prep experience was not straightforward, Connor was able to navigate it for us to ensure we were able to purchase the car smoothly. Thank you Connor, you have made the car buying experience easy and pleasant. ☺️

Vastaus yritykseltä Busseys Norfolk
I dealt with a lady called Chloe at Busseys. Although I didn't in the end purchase the prospective car she was super professional, helpful and knowledgeable. She even went that extra mile and send me a personal video "walk-around" of the vehicle I was interested in. I would 100% use Busseys and Chloe again.

Vastaus yritykseltä Busseys Norfolk
Excellent from start to finish.
Millie Green was very thorough and prompt at answering any questions.

Vastaus yritykseltä Busseys Norfolk
The team have been amazing and provided me with everything I have asked for and needed . Highly recommend

Vastaus yritykseltä Busseys Norfolk
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