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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I’m really impressed with the Buffy comforter and sheet set! Everything feels incredibly soft and comfortable without being too heavy or hot. The comforter has the perfect amount of fluff and keeps me... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I received the Breeze sheets set for Christmas and was very optimistic regarding the quality of the Buffy sheets due to numerous outstanding reviews. However, after about 6 months I noticed a tear in... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Over the years I have purchased several Buffy products, however my favorite so far has been the linen sheet sets. Absolutely loved fitted sheet tags indicating head/foot to assist in easily and quick... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Comforter sleeps cooler than others we’ve had especially when you use a breathable duvet cover. It isn’t very heavy and is easy to move around when sleeping or rearranging but it stays put when you l... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Makuuhuoneen sisustus
  2. ja myös
  3. Huonekaluliike
  4. Patjamyymälä
  5. Vuodevaatteet

Yrityksen kirjoittama

We believe in bedding that is as soft on the earth as it is on your bed. The old-fashioned textile industry has spent years consuming tons of water, harming animals, and polluting our oceans and air with toxic chemicals. We’re here with a fresh start: home goods that are earth-friendly, skin-friendly, cruelty-free, and super-soft. Because we think a comfy night’s sleep is even comfier when it doesn’t harm the environment.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

296 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 96 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(296)

179 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I was excited to purchase the Buffy…

I was excited to purchase the Buffy sheets and give them a try. After one wash they pilled, which I followed their directions on washing. They offered to send a replacement pair of sheets, which I wish I wouldn’t have taken because those pilled too. Now I’ve requested a return on the sheets both sets because I will never use them and I’m being told they can’t even though the second set is within 30 days. When you spend this amount you shouldn’t have pilled sheets. Dissapointing.

14. toukokuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello,

Thank you for taking the time to write a review. I have reviewed your ticket with our support team and can confirm that a full refund was issued on 5/13/2026.

We’re very sorry to hear about the issues you experienced with your order of two sheet sets. We truly appreciate your feedback and hope you’ll consider giving us another try in the future.
Sleep Well,
The Buffy Team

Saanut 3/5 tähteä

My comforter is falling apart

My comforter is falling apart and it has never even been washed or dried. It also has always been covered with a duvet. I will get at least a handful of fluff pieces left inside the duvet and on the comforter when I change it. I have changed it several times now and it is still happening. Pretty soon there will be no filling left. I am afraid of what will happen if I wash it.

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello Amy,
We’re so sorry to hear you’re experiencing issues with your comforter. That definitely doesn’t sound like the experience we want for our products, especially when it has been properly cared for and kept inside a duvet cover.

Please reach out to us at hello@buffy.co, and our Customer Service team will be happy to evaluate the damage and review eligibility for a replacement under our 3-year warranty plan.
Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

Love the cloud comforter!

I ordered the cloud comforter and it’s honestly been incredible. It’s very soft and very comfortable to sleep with. I’m a cool sleeper so I don’t have any issues with it, but I could see it getting hot for some people. I’m a big fan though!

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello,
Thank you so much for sharing this! We’re so happy to hear you’re enjoying your Cloud Comforter!
Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

Well made and comfortable comforter

Well made and comfortable comforter. My daughter loves hers. Will be purchasing again.

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello,
Thank you for taking the time to share your experience. We are so glad your daughter is enjoying her comforter!
Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

Literally perfect!

The sheets and comforter were exactly as promised- cooling, comfortable, and so cozy. We and our guests love them!

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello,
We are so happy to hear you are loving your items! Thank you for taking the time to share.
Sleep Well,
The Buffy Team

Saanut 1/5 tähteä

Company doesn't stand behind their product

This company is straight trash and I don't want to stand behind their product. They run a massive campaign about talking about how comfortable their pillows are but they really fail right after the three-month mark and, come to find out, they only guarantee their product for that amount. Once you go beyond that, they'll completely deny your claim for warranty.

I purchased two pillows from them, which was over about $50 each. I was already a little concerned that it was a little firm but it did sink in and everything ended up working out. Fast forward three to maybe four months later, the pillows became extremely hard. I ended up contacting them around the four-month mark and ended up emailing them and spoke with an A.I. rep and told them about my situation: the pillows have become hard and it's difficult to sleep at night. They transferred the request out to an actual live rep who just turned around and responded in email and told me that they were not going to refund the money.

I asked them, "I'm not asking for a refund. I'm asking to at least allow me to exchange this product for another different line of product because these pillows are too hard." After explaining it to the rep she refused to do anything and actually got rude with me in the email. I spent almost $100 on pillows there and they are not any good anymore. Right now I'm having neck problems because the pillows get so hard. I really regret that I bought pillows from this place and I probably should have gone to Costco instead.

3. marraskuuta 2025
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hi there,

Thank you for taking the time to share your feedback. We’re sorry to hear that the pillows haven’t been a good fit for you.

After reviewing your case, it looks like your request for an exchange was submitted outside of our 50-day return and exchange window. Because of this, our team was unable to process an exchange for a different product.

That said, your pillows are covered under our Three Year Protection Plan. This coverage allows for a replacement if there is a qualifying issue, though replacements are issued for the same product originally purchased rather than a different style.

If you’d like to move forward with a warranty replacement, our team would be happy to assist. Please reach out to us at hello@buffy.co with your order details so we can help next steps.

Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

Cozy Bedtime

I finally found a quilt that actually works for Florida weather. The Buffy Air Cooling Quilt is cool to the touch the moment you lay under it—and the best part is that it stays that way all night. No more kicking off covers halfway through the night.

It’s lightweight but still gives that cozy, “tucked in” feeling, which is exactly what I want as a hot sleeper. Living in a warm climate, it’s been hard to find something I can use most of the year, but this one really hits that sweet spot.

I already own Buffy’s comforters, and they’ve all been amazing. The Breeze comforter is perfect for winter—soft, breathable, and just the right amount of warmth. This cooling quilt fills the gap for the rest of the year, and now I feel like my bedding setup is complete.

If you sleep hot or live somewhere warm, this is definitely worth it.

11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hi Danielle,
Thank you so much for taking the time to share this—sounds like you’ve built the dream setup for warm-weather sleep.

We really appreciate your continued support and thoughtful feedback—it means a lot to us.

Sleep Well,
The Buffy Team

Saanut 1/5 tähteä

This is Scam‼️ I ordered 2 comforters

This is Scam‼️ I ordered 2 comforters, texture was silky, completely different than pictures. In order to initiate return you have to email them, they asked me to donated to goodwill and send a picture of the donation receipt, which I did then they never answer, I never received the refund.

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello Ana.
We weren’t able to locate your order based on the information provided in your Trustpilot review. Please reach out to us at hello@buffy.co, and our team will be happy to assist you further.

Saanut 5/5 tähteä

I LOVE my Buffy Breeze sheets

I LOVE my Buffy Breeze sheets. They’re so soft and cool. They’ve held up really well to washing. This wasn’t my first Buffy purchase and will definitely won’t be my last.

8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Thank you so much for taking the time to share your experience. We’re so grateful you’re loving your new bedding.
Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

Lifechanging

Bought a Buffy sheet set on the recommendation of a friend, and here I am 3 more sets and a comforter later. I love how quick their shipping is and quality of product overall! Im a hot sleeper but my quality has gotten better since buying these and I don't think I'll ever switch!

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello Syd,
Thank you so much for sharing your experience! We are thrilled to hear that our products have made such a positive impact on your sleep quality. We truly appreciate your continued support and are glad to have you with us!
Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

Softest Sheets EVER!

Buffy sheets are the epitome of understated luxury—exceptionally soft, so lush, beautifully crafted--a rare find. It's the kind of bedding you genuinely look forward to at the end of the day. A friend stayed over, slept on them once, and ordered her own set the very next morning--That says it all!

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hi Norena,
Thank you so much for the kind words—we’re thrilled to hear you’re loving your sheets. There’s nothing better than bedding you can’t wait to crawl into at the end of the day.

And we especially love that you shared Buffy with a friend (and that they ordered their own right away!). That truly means a lot to us.

Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

These are my husband's favorite sheets

These are my husband's favorite sheets! I got what I ordered quickly and without any incidents. They are a lovely color and VERY soft and cooling. Great company all around.

19. marraskuuta 2025
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hi Torun,

Thank you for your kind words—we really appreciate you taking the time to share your experience.

We’re so glad you’re enjoying your purchase and appreciate your support.

Sleep well,

The Buffy Team

Saanut 4/5 tähteä

Dreamy sheets, sheddy comforter

Really loving the sheets, they're genuinely soft and have held up well. I also got it in a soft butter / cream color and it's absolutely perfect. Never get sick or tired of looking at my beautiful set and honestly goes well with everything. Got the full set with the comforter (in a larger size so that the bedding looks and feels more plush too, and while I'm happy with the overall purchase, the comforter sheds more than I'd like. Every couple of months I have to lint roll it and an embarrassing amount of fluff comes off each time. A little annoying to keep up with, but not a dealbreaker. Sheets alone might be a 5/5 — great product with just that one caveat on the comforter.

26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello Shao,
Thank you for sharing your feedback! We are so happy to hear that you are enjoying your sheets. We're sorry to hear about the shedding with your comforter; that is definitely not the experience we want you to have. Please reach out to us at hello@buffy.co so we can make this right. We appreciate your support!
Sleep Well,
The Buffy Team

Saanut 1/5 tähteä

purchased this comforter in December

purchased this comforter in December . I was redoing my room and didn’t put it on for another month or so
Has never been washed and the product is defective.
Cloud comforter literally the stuffing is coming out of the outside fabric At first I thought because it was new and needed a little time. But I have to keep a powerful lint brush near the bed to keep it somewhat free of this filling. I need to do this every few days. For me this was an expensive purchase and yet I find the quality to be extremely poor.
See pictures. The stuffing is increasingly getting through the outside fabric
Sincerely a very disappointed customer

20. tammikuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

We’re very sorry to hear you’re experiencing this issue with your Cloud Comforter. Please reach out to our customer support team at Hello@buffy.co so we can assist you with a replacement. We truly hope to make this right and appreciate you choosing Buffy.
Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

I was hesitant spending that much money…

I was hesitant spending that much money for a comforter but I’ll never go back. Hands down the best investment I’ve ever made getting the cloud comforter from Buffy! I typically run cold and could never stay warm in the winter until making this purchase. Don’t waste your money with another subpar comforter you’ll throw out in 5 months, invest in Buffy’s products for quality comfort.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Thank you for sharing your experience! We’re so glad the Cloud Comforter has made such a difference for you. Your feedback means a lot, and we’re thrilled to hear it’s been worth the investment.
Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

Buffy knows high quality & comfort

The comforter is just as amazing now as it was 6 months ago when I first purchased it. It is incredibly soft and I look forward to going to bed now thanks to Buffy! This was one of the best purchases I have made and I highly recommend the comforter! I also got bath towels which are just as luxurious and amazing! This quality is top notch on everything I have purchased!

Highly recommended!

1. syyskuuta 2025
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Thank you so much for your thoughtful review—we truly appreciate your support. It means a lot to know our products have made such a positive impact, and we’re grateful to have you as part of the Buffy community.
Sleep Well,
The Buffy Team

Saanut 1/5 tähteä

Item arrived damaged

Item arrived damaged. I emailed multiple times but have yet to get an answer on how to resolve this issue. And I can't just return it because you have to email them to initiate the return but again, I am left on read. Do not recommend. This feels scammy.

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello,
Thank you for reaching out. We sincerely apologize for the frustration you’ve experienced. We had requested more information via Trustpilot so that we could fully investigate your order and provide a resolution. At this time, we are unable to proceed without the details of your order.

Please provide the requested information so we can move forward and make this right. We appreciate your patience and look forward to resolving this promptly.

Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

From front to back

From front to back, user friendly website with perfect description of products. Easy ordering , tracking and updates on delivery. Hands down best product I’ve owned bar none, customer follow up very good without being overbearing. Being pessimistic I was transformed into a worshipper of my comforter, in fact you undersold it in some sense lol. Being a 2x cancer battler with a myriad of health issues this comforter and other products have Been a great help in all that goes on… the styling and materials are fantastic… thank you.

19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Hello,
Thank you so much for your kind words—we’re truly grateful for your support. It means a lot for our team to hear that our products have brought you comfort and made a positive difference. We’re honored to be a small part of your journey.

Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

Great experience and excellent products.

I had a great experience with Buffy. Ordering was easy, and my items were delivered in good condition, exactly when I expected them. The best part of ordering from Buffy was the quality of the items. I absolutely love my Linen Quilt; it's the perfect weight, looks good, and washed up beautifully. I also got the Cloud Comforter, Breeze Duvet Cover (I love the look of the wooden buttons!), and two Cloud Pillows. Everything is excellent quality and the set makes my guest room look relaxed inviting, and comfortable. Just what I wanted and well worth the price!

20. elokuuta 2025
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Thank you so much for your thoughtful review! We’re so glad to hear that you had a great experience and that your new bedding has helped create the relaxed, inviting guest room you envisioned. It means a lot to us that you chose Buffy, and we truly appreciate your support.
Sleep Well,
The Buffy Team

Saanut 5/5 tähteä

I have purchased 3 comforters from…

I have purchased 3 comforters from Buffy and I LOVE them all. Great colors, well-made and comfortable. I even sent one to my daughter. Customer service is also top notch.

13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Buffy-logo

Vastaus yritykseltä Buffy

Thank you so much for your kind words! We’re thrilled to hear how much you love your comforters and truly appreciate you sharing Buffy with your daughter. It means a lot to us!
Sleep Well,
The Buffy Team

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