Budget BlindsArvostelua 

I can't reach no one at my local retail and yet they cashed the $600 deposit three months ago!!! I WILL NOT RECOMMEND BUDGET BLIND TO NO ONE... HORRIBLE CUSTOMER SERVICE!!! THIEF!!!

First class experience again from budget blinds from my first appointment to the fitting all first class

It took 6+ months of complete mismanagement with Budget Blinds. The new owner took incorrect measurements which had to be remeasured by the professional installer. Waited 6 weeks again and I had to contact them to see if they had arrived. Again the owner sent in the wrong measurements and one of 5 was incorrect. So I waited another 5 weeks. The two different installers were very good. So far the product is good. I have issue with the owner. I did request a deduction of $50 on the final payment in which he felt only $25. What a slap in the face. I went through a lot of frustration. And he charged an extra percent on the use of a credit card which was not in the contract let alone done on the first payment. I’m so disappointed with budget blinds. I would not do business with them again. The two men who did the install were the best. The owner needs to learn…it’s not about him but all about the customer.

Very easy company to work with, called them out for a quote, this accepted on the spot, replacement Velux blinds delivered when they said they would be and just fitted (Wed 11 Feb 2026) with no hassle and no mess, only additional expense a mug of tea (milk and two sugars!) for the fitter, whose name I didn't catch unfortunately, but a knowledgeable gentleman none the less.

The franchise so called business model will not allow me to use the nice lady but instead I am forced to use the non professional rude person. Then, the blinds broke and I can get no one to help with a fix, except the nice lady, who I am NOT allowed to use unless I want to pay for the fix, that is a warranty item. Let's add this- the corporate customer relations person was so rude and crass that it was painful. So, I will NEVER purchase budget blinds Ever again.

So I called two locations for BUDGET BLINDS (BRAMPTON & BOLTON). I initially called Brampton as this is where I purchased my blinds in 2017. One of my motorized blinds stop working and i was looking to replace. I called many times also sent emails to ask for quote. I did not receive any call back or emails responses for either locations. Don't buy anything from this company / locations as customer service sucks. They don't understand anything about how keep a customer for life.

Excellent company to deal with. Great advice on how to deal with an awkward room; excellent price; fitting varied out at the time and date agreed, and the quality of the blinds is first rate. Have no hesitation in recommending them.

This is the second time I’ve had budget blinds, install window coverings for me. They have always been on time , when they say they’re going to be here they are this morning. I had Steve and John install my blinds on my window in the living room. Kitchen and bathroom did very nice job and I’m amazed at how fast very courteous and took away all the debris it comes with packaging, including the old blinds. Thanks, Steve and John for doing a great job.

Steve & John arrived on time ,on New Year’s Eve day no less. They were friendly and very professional . They worked efficiently and completed the installation quicker than I imagined . Love the blinds . Great service all around from consultation to instillation. Will order more for other rooms next year.
Trudy

Scheduled a consultation to get some blinds installed for my parents. The person who came to do the estimate hardly spoke to my parents. He left his card and said he would email us the estimate. I have yet to receive this a few days later. He made my parents feel very uncomfortable and like their business wasn't wanted. Luckily we found someone else who is doing all 5 of the windows. They were kind and gave us an estimate right then and there.

I spent over $20,000 on blinds from Budget Blinds for a vacation home in Lincoln City. The original order and installation went very well. I had some windows that were odd shaped that they did not have blinds for so I spent another $1,000 on just fabric for these windows. They fabric came in and they called me to come pick it up. I went in during business hours and nobody was there. I called and nobody answer the phone so I left. It was about an hour before closing so I assumed they just left early on a Friday. I make it over on Friday after work since I live an hour away. The next time I got off work early and went over and arrive around 1:00. The exact same thing with nobody there and nobody answers the phone and this is four hours before closing time. This happened 3 times! I gave up and called once again to leave a voice mail and asked them if they would just ship me the box of fabric which probably only weighs 10 lbs. Budget Blinds emails me back and tells me they will ship it, but now want another $75 to ship it to me! Are you kidding me? I stop by 3 times during business hours and you are not there and you don’t even answer your phone. I have spent well over $20,000 with this business and then not only do they want me to pay for shipping, they try to rip me off on the shipping charging over $75 on a 10 lb box of fabric. Absolutely unbelievable.

If we could rate Budget Blinds a 100, we would!

Ironically, the absolutely best service by a company is demonstrated when there is a bit of an error; how they respond at that point tells all there is to know about the company and leaves a lasting impression.

In this vein, Budget Blinds of Albuquerque on Southern Blvd in Rio Rancho exceeds all expectations.

We recently purchased shades for five windows and the experience is one of the most satisfying experiences with a product and services company we have ever had.

Beginning with the first contact at the store, meeting Megan who then introduced us to Tim who then assisted us with a better product than the one we had previously decided on. Tim then came to our house and assured that he had the actual measurements for each window instead of assuming that they should all be the same measurement.

This led to Joe and Turner coming to install the shades. NB: Joe is without a doubt the most responsible (and likable) installer a customer could desire. A small hiccup occurred when Joe was doing the installations.

Responding to the hiccup, owner Matt took over and assured that what we got what we wanted.

Kudos to Marci, also, for her part in assuring the correct solution.

Bottom line, as they say, “stuff happens,” but what happens when that occurs tells the full story about a company, and again that is what leaves the lasting impression with no buts or untils “…. they were really good until ....." or “they were good but .....”

If the ratings went from 1 to 100, instead of the 1-5, we would be rating Budget Blinds of Albuquerque a perfect 100!

We highly recommend Budget Blinds!

Mary and Fil

I'd like to say a big thank you to Victoria and the team at Budget Blinds.
We're so happy with our 8 sets of blinds after recently moving in.
A friendly service, professional and a good price.
I would definitely recommend, well done!

Well my house looks amazing l had my zebra blinds installed by the installer James he was amazing, very friendly and precise. He did everything with excellence. I would definitely recommend budget blinds.

Very professional and friendly staff.Blinds measured and fitted in a week.Would recommend to anyone.

Great service at reasonable prices , very efficient service and easy to deal with , would 100% recommend 👍

We love our custom shutters from Budget Blinds! They measures, installed and took away our old blinds!

Budget Blinds - Amazing service from start to finish, great quality of blinds and Stuart the blind fitter was great at his job. Highly recommended

Had a great experience during the entire process while working with Budget Blinds. Christy was knowledgeable of the products and made recommendations based upon my needs. When it came to the install Daniel arrived timely and got the job done in no time at all. Both reps for the company were professional throughout. A great finished product that met my needs. Very happy.

The nice man who installed my blinds was extremely experienced, nice and friendly. He did an excellent job in a very short time. I’m sorry I have forgotten his name but hope this review gets to him because he definitely deserves the 5 STARS.