This is a very comfortable mattress, but unfortunately the memory foam on top started to visibly indent after 4 years, progressively getting worse until it became a very pronounced ‘dip’ (NB I’m not... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Purchased in Feb 2020, expecting it to last a good amount of time. Initially great, then after a couple of years faults start appearing. Same experience as all the other customers who have given poor... Näytä lisää
"I am very pleased with this mattress and the delivery. After deciding to replace my old one, I tried two different companies but didn’t get on with their mattresses. I then tried the Brook + Wilde El... Näytä lisää
Amongst the best money I've ever spent. Delivery and removal of old mattress was on time and smoothly done. The mattress itself is an absolute wonder, as a 100kg man of 52 who does a very physica... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Brook + Wilde Sleep is a luxury British brand that specialises in premium sleep products. At the heart of the business is an ergonomically designed mattress, which is available in soft, medium or firm preferences. Brook + Wilde Sleep is committed to making beautiful, high-quality design available to everyone, via its direct to consumer business model. With an eye on social responsibility.
Yhteystiedot
Yhdistynyt kuningaskunta
- brookandwildesleep.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Company to deal with
What a lovely company to deal with. My daughter had already purchased a mattress from Brook & Wilde and she loved it. My bed is outside of the normal sizes, but this wasn't an issue for the staff, who arranged for a bespoke mattress to be made for me and I still got the 60% off too. It is such a comfy mattress and so well made
Would definitely recommend and buy from again.

Vastaus yritykseltä Brook + Wilde Sleep
Really impressed with the quality of…
Really impressed with the quality of the mattress. Delivery and removal of my old mattress went very smoothly. Great price. Would definitely recommend.

Vastaus yritykseltä Brook + Wilde Sleep
We ordered the medium
We ordered the medium, but found it too soft, we will have to replace it with the firm. We are side sleepers 12st & 9st but found that the medium just didn’t support us enough. Every other aspect of the company has been brilliant.

Vastaus yritykseltä Brook + Wilde Sleep

Vastaus yritykseltä Brook + Wilde Sleep
The second one of these I've enjoyed sleeping on
Having happily slept on one of your Elite mattresses for a couple of years but now needing to change to a single bed in my new home, I ordered another the same. So far my experience has been the same, very comfortable

Vastaus yritykseltä Brook + Wilde Sleep
Great customer support
I originally ordered a medium firmness Elite mattress. It was delivered a little ahead of the estimated 4 week schedule. I choose the firmness rating after reading some independent reviews. After sleeping on this mattress for around a month I realised that I needed a firmer model.
The Brook & Wilde team were great when I let them know I needed a replacement. Between my original order and my follow-up contact with the company, they had released the Suprema range. I chose to upgrade to that model in a firm rating. This has been perfect. As a heavier person with some age related spine issues this mattress has been a great combination of supportive springs and comfortable foam layers.
From my experience you can expect great customer service from this company and a great product. The delivery guys were friendly and efficient.
For anyone who has never had this type of mattress, there are some things to know. First is that the mattress comes vacuum packed, the delivery guys opened this up, set the mattress on the bedframe and took away the plastic wrapping. It does take a few hours for the mattress to expand into its full plumpness. The second is that there is a smell to these mattresses when they are very new. The smell is strong the first day or two, it is not very unpleasant, but it is a strong chemical smell. This wears off over a few weeks, keeping your room aired with windows and doors open will help a lot. While this isn't great, I feel that a few weeks for the smell to reduce, in comparison with hopefully years of use, isn't too bad a compromise.
Here is to hoping that my investment in the Brook + Wilde Suprema continues to give me the best sleep I have had in a while.

Vastaus yritykseltä Brook + Wilde Sleep
Great products and service all round . . . .
I have just received my second Soft mattress from Brook + Wilde Sleep (Elite range). I have Rheumatoid Arthritis and have tried so many mattresses over the years. This is the first one that has not only reduced my pain during the night, and on waking up, but has actually taken it away completely! So after 20 years of searching I have finally found the right mattress, hence also buying one for the spare room. I also want to say that the delivery team are simply amazing - very organised, on time and polite. Great products and service all round. Thank you!

Vastaus yritykseltä Brook + Wilde Sleep
Don’t use them their mattress’s are…
Don’t use them their mattress’s are poor quality, customer service non existent. Used to be called Brooke and Wild but added the sleep when they went bust! Other reviews with photos have somehow managed to be removed!

Vastaus yritykseltä Brook + Wilde Sleep
Poor built quality Perla mattress
I own a Perla mattress that has significant settlement in less than a year, don't waste your money

Vastaus yritykseltä Brook + Wilde Sleep
Great service and a great start
The mattress arrived within the time expected and the customer care has been great. Getting used to the bed takes a while after a traditional mattress but the initial sleeps have been very good up to now and its very comfortable without being too soft. Early days but its great up to now.

Vastaus yritykseltä Brook + Wilde Sleep
Excellent and very responsive costumer…
Excellent and very responsive costumer support. Lewis was very helpful throughout the process.

Vastaus yritykseltä Brook + Wilde Sleep
Ultima brook and Wilde matress
I have just bought my 2nd matress from Brook and Wilde and I can honestly say the matress ultima double medium firmess is fantastic very comfortable and high quality My husband and myself are really happy and getting a good night sleep. The overall service from ordering our matress to getting it delivered and took to the room of our choice was outstanding. I would highly recommend this company as the product is a high quality. The staff are very friendly and helpful.

Vastaus yritykseltä Brook + Wilde Sleep

Vastaus yritykseltä Brook + Wilde Sleep
Beautiful mattress
Beautiful mattress, firm yet comfy. Great service. Highly recommend

Vastaus yritykseltä Brook + Wilde Sleep
Do not use
Do not use. I purchase a mattress from 'Brooke + Wilde' who have now gone into liquidation and started up under this new name!!
In relation to the response from them below...same logo, same website, same products but apparently different company? Doesn't quite stack up and I'd be very cautious of buying from them even if they have started again.

Vastaus yritykseltä Brook + Wilde Sleep
When I first tried it my initial…
When I first tried it my initial reaction was that it wasn’t really suitable for me i contacted the company and they asked me too try it for a while and if it wasn’t suitable then they would change or refund me.It’s now been 3weeks and I’ve never been happier being a side sleeper it supports my lower back giving me a good night’s sleep .I have got 100days to test it but so far so good fantastic company fantastic mattress

Vastaus yritykseltä Brook + Wilde Sleep
Brook+Wilde Sleep were fast efficient…10/10
Brook+Wilde Sleep were fast efficient and professional highly recommend

Vastaus yritykseltä Brook + Wilde Sleep

Vastaus yritykseltä Brook + Wilde Sleep
Very pleased
Very impressed that I was kept informed with the delivery time and even had a call an hour before delivery. The drivers were very helpful and pleasant.

Vastaus yritykseltä Brook + Wilde Sleep
Best mattresses on the market
I’ve recently purchased my second mattress from Brook and Wilde (using first one for over 4 years), and my experience has been outstanding. The ordering process was straightforward, and the delivery was right on time. The quality of the mattresses, especially the Ultima in both double and super king sizes (both firm versions), has exceeded my expectations. The sleep is truly amazing, and I highly recommend investing in a Brook and Wilde mattress for a rejuvenating experience. The delivery team, though outsourced, was exceptionally friendly and helpful, adding a positive touch to the overall service. Overall, I'm thoroughly satisfied with my purchase and would recommend Brook and Wilde to everyone seeking a top-notch mattress.

Vastaus yritykseltä Brook + Wilde Sleep
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







