Evie was very professional friendly and listened to exactly what we needed from a cruise and came back to us with a reasonably priced cruise package. She helped my wife with cruise selection & a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having seen our trip advertised on Travel Zoo we made 2 calls direct to Broadway. The first was just for information, the 2nd the following day to make the booking with Alan who was helpful and effic... Näytä lisää
Yritys on vastannut
Danielle sorted out all new flights for all 13 people in our travel party for my wife’s birthday trip to Corfu next year after our lovely friends at Ryan Air decided to change the times of the fli... Näytä lisää
Yritys on vastannut
Excellent service, nothing was too much trouble. I asked multiple questions before booking my holiday, I always had a response within minutes, my questions were all answered in such a friendly, reass... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Broadway Travel
Yrityksen kirjoittama
With 75 years in the business, we have a proud history of providing outstanding holidays. Our experience allows us to secure the best deals to all the top destinations – that means quality holidays at a price that’s right. We are fully ABTA & ATOL protected, so you get total peace of mind when you book your holiday.
Your feedback helps us improve our customer experience and we are delighted to read so many positive reviews. We love reading comments like this: “Easy to book and great prices” (Oct 2025) and this: “Amazing company” (Oct 2025).
Where things fall short, we work extra-hard to put it right – our customers are our priority, and we look closely at our feedback. We pride ourselves on having a friendly and knowledgeable team, are always happy to answer any questions you may have and are always willing to go the extra mile.
We look forward to arranging your next holiday and we’ll do everything we can to ensure you get the break you deserve. Feel free to chat with us online, or pick up the phone and give us a call. Happy holidays!
Yhteystiedot
Amber Court, William Armstrong Drive, NE4 7YA, Newcastle Upon Tyne, Yhdistynyt kuningaskunta
- 020 3368 6221
- customersupport@broadwaytravel.com
- broadwaytravel.com
4,8
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service would highly recommend
The entire process was very easily booked, confirmed immediately, paperwork and Atol certificates emailed promptly, I emailed customer service with a question of which a reply was received within an hour, overall a very swift holiday booking at a great price!
18. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
This is wonderful Nancy thank you so much. We are thrilled that you found our new website easy to use and Claire's swift response and assistance was so appreciated! Please remember that we are here to help should you have any further queries and happy holiday countdown - Team Broadway Travel.
Broadway travel excellence.
I have been using Broadway travel for nearly 15 years. I have always found thier advisors to be very helpful, capable, and friendly. On this occasion I had the pleasure of dealing with Fred who sorted out my holiday package wonderfully. He even secured me a late check out and spa discount with the specific hotel I wanted to book into. He is a credit to Broadway Travel. Well done Fred
17. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Welcome back Gary, it is wonderful to see you again! WOW what fabulous feedback for Fred, who we agree is simply the best! We all hope you have a great holiday and enjoy the spa - Team Broadway Travel.
Excellent
I have used Broadway Travel many times and they are always superb. Today I booked another holiday with Iantha, she was knowledgeable, courteous and professional and friendly.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Broadway Travel
Thank you Paul, we are so appreciative of your loyalty and your wonderful feedback. Iantha will be delighted with your comments, as are we! Happy holiday countdown and thank you for choosing Broadway Travel again!
Anthony from Broadway was very…
Anthony from Broadway was very professional and polite .He explained everything in detail and had the patience to answer all our queries.
That is why he deserves 5/5
Thanks
17. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Thank you Sharda, we agree that Anthony is great! Please remember that we are here to help should you have any further queries and happy holiday countdown - Team Broadway Travel.
Andwered phone quickly
Andwered phone quickly. Efficient process and goumd answers for me quickly
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Broadway Travel
Exactly what we like to hear thank you and will be sure to pass on your feedback to Iantha. Have a wonderful holiday and thank you for choosing Broadway Travel.
Quick and easy only one thing about my…
Quick and easy only one thing about my last holiday with Broadway there was an issue with my booking for requesting a low floor room i had to pay 130 euro for a ground floor just a minor detail otherwise good service and great holiday 😀 thank you
14. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Morning James and thank you for your review. We note that you booked your holiday online and we have not received any request for a low floor room. As you have stated Euros, we assume that you have contacted the hotel directly to discuss this request, as we do not charge in Euros. If you would like to discuss this with our team, please email them on CustomerSupport@broadwaytravel.com or call 01912284884, opening hours available on the website.
Great company
Booked 2 cruises with this company, absolutely excellent communication and support throughout. Don't hesitate to book!!
25. elokuuta 2026
Vastaus yritykseltä Broadway Travel
WOW Tina, this is simply fabulous, thank you so much! We are so appreciative of our wonderful loyal customers and we all hope you have a brilliant time onboard - Team Broadway Travel.
Being able to speak to a human being
Being able to speak to a human being. Sandra was exceptional, helpful, friendly and professional.
16. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Gillian, thank you so much for taking the time to leave your 5* review and fabulous feedback for Sandra, who we agree is wonderful. Have a great holiday and thank you again for choosing Broadway Travel.
Kind and helpful
Kind and helpful, just lost my wife and booking on my own for the first time,
Sandra Davis was brilliant.
15. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Stuart, we are so sorry for your loss but thank you for choosing Broadway Travel. Please remember that we are here to help if you have any queries at all and hope you have a lovely holiday. Sending you all our best wishes - Team Broadway Travel.
Clicked on an advert on Facebook I got…
Clicked on an advert on Facebook I got a message directly asking if I was interested in said cruise I said told them exactly what I needed with in 24hrs I was booked for April 27
14. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Welcome onboard Gary, this exactly what we like to hear. Have a fabulous time and thank you for choosing Broadway Travel.
Alanwas an excellent agent
Alanwas an excellent agent, listened to my requirements and matched them exactly. I am very pleased with my booking at a very competitive price.
15. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
We agree, Alan is fabulous and thank you for taking the time to leave your 5* review. Please do not hesitate to reach out should you have any queries and happy holiday countdown - Team Broadway Travel.
Travelzoo Booking to Eygpt
Michael was very professional and had answers to any questions I had. He also offered several flight options.
I would recommend booking through Broadway Travel if you are looking for a good deal on the holiday of your choice. The service was quick and to the point. Thank you
16. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Broadway Travel
Charles, this is wonderful to hear and Michael will be delighted with your kind feedback. We all hope you have a fabulous time in beautiful Egypt and thank you for choosing Broadway Travel.
Professional service
The booking including a change of date was handled professionally and helpfully.
8. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Thank you Mr Warner. We really appreciate your 5* review and will pass on your kind words to Danielle. Happy holidays - Team Broadway Travel.
Kayleigh and Frank were very helpful
Kayleigh and Frank were very helpful!
Amazing customer service and support!
14. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Thank you Alona, we are so grateful for your 5* review and your kind words for Kayleigh and Frank, who are both wonderful! Please remember that we are here to help should you have any queries and happy holiday countdown - Team Broadway Travel.
Great company with great staff
Professional, helpful and knowledgeable. Fred is an absolute credit to the company and none of our questions were left unanswered completely.
13. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
WOW this is wonderful to hear, and we absolutely agree that Fred is fabulous and is a very valued member of the team! Please do not hesitate to reach out should you have any further queries and we hope you have a great holiday. Many thanks - Team Broadway Travel.
Absolutely amazing
Absolutely amazing, from enquiring to booking it was so easy! I would 100% recommended this company. Evie especially was very helpful and answered any questions we had. If you’re looking at booking through Broadway Travel, do it!
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Broadway Travel
Thank you Stacey, your review and kind words for Evie and our company as a whole are greatly appreciated! We hope you have a fabulous holiday and look forward to seeing you again soon - Team Broadway Travel.
Evie was amazing when I needed to add…
Evie was amazing when I needed to add on an extra cabin to our existing cruise. So easy to deal with
12. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Evie is delighted with your review, as are we! We are so pleased that you have chosen us to book your next cruise. We all hope you have a wonderful time onboard and look forward to being of assistance to you again in the near future - Team Broadway Travel.
Quick Response from Customer Support
I have booked holidays through Broadway Travel several times. The Customer Support of the company has been able to respond quickly on the same day or within 24 hours.
My recent experience was with Danielle for a rearrangement of my holiday due to cancellation of Ryanair flights. She was able to find our preferred dates for flights and hotel, and sorted out the issue through quick email communications.
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Broadway Travel
Wow, what a fantastic 5* review for Danielle, she is absolutely over the moon with your wonderfully kind words. We hope you have a wonderful holiday and hope to see you again - Team Broadway Travel
An excellent prompt service
An excellent prompt service. She listened to our request and ensured our needs where met. Extremely professional service
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Broadway Travel
This is just perfect Kyle, thank you so much for your feedback. Remember we are here to help with any queries you may have before travel, we will be happy to assist you - Team Broadway Travel
Booking holiday via agent
I was able to book the holiday I had looked up on line, but I do not like booking , until I actually speak to an agent .So far all seems well, will await final email before I am due to leave .
4. syyskuuta 2026
Vastaus yritykseltä Broadway Travel
Thank you for taking the time to leave your kind feedback for us, we hope you have a wonderful holiday and hope to see you again - Team Broadway Travel
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.