British Friendly Society Arvostelua 323

Recently I was poorly for 6 months . I’m self-employed and I was so pleased to know I had income protection . British Friendly paid my income after 3 months without any quibble . I wasn’t Iin a good place , but they made it easy to make the claim .

I'm with British Friendly from 2018, and this was my first time claiming. Communication has been clear and smooth. I've had responses within the same day or two days later. I've been awarded the claim. I'm still waiting for payment; however, I've been informed it can take up to 3 to 5 working days. Michelle and Sharon have been very helpful. I'm glad I took out insurance in 2018, as you never know when you might need it! I truly recommend British Friendly.

Absolutnie nie polecam. Place sjladki od 4 kat, mialam operacje na zylaki w Pl,na zwolnieniu jestem 3 m-ce, nie otrzymalam ani 1 funta. Pomimo przeslania przetlumaczonych dokumentow ze szpitala I kolejnych zwolnien nic nie dostalam. Mają problem X tym,ze tak dlugo jestem na chirobowym, nie wiedzieli na czym polega metoda tradycyjna,ale tez sue nie zapytali. Ci chwile chca jakies dokumenty,a to zaswuadczen8e od lekarza z pl,a to od lekarza gp,a to dokument ze spotkania z hr. Chcialam wricic do pracy I otrzymalam restrykcje od gp,niestety, okazalo sie,ze nie ma dla mnie pracy z tymi restryjcjami. Ubezpieczalnia twuerdzi,ze po 4 tygidniach powinbam wricic do pracy ( taka jest karencja) ,a pracodawca nie chce mnie dopuscic do pracy. Za zdrowa dla ubezpieczalni, za chora dla pracodawcy,a piebiedzy nie ma. Tak jak pisal przedmowca,lepuej trzeba bylo odkladac do skarpetki.

Paula (advisor I spoke to), was exceptionally polite and friendly, and provided me with all the necessary information I needed. All in all, a very professional and smooth service, with no waiting around on the phone on hold, like most companies.

A very helpful service when I had to take a month off work to care for my Mum, spoke to them and they advised of other additional benefits I had that would be used to claim. Resolved quickly once info recieved from the GP. Thanks for the support and kindness at the end of loosing my mum

Recently injured myself and been out of work last 3 months lucky enough I had insurance with them they helped me out and Wer very easy and understanding talked me threw everything and have helped me get back to work would totally recommend to anyone who doesn't have insurance to get it .

Paula was fantastic, so professional, impeccable communication, clear and concise and very polite.

One of the easiest and smoothest calls I’ve ever had.

To say this service was a lifesaver is an understatement thank you for everything recommend this service to everyone ❣️

Everything could not have been easier. I was really well supported with British friendly and I would definitely recommend this insurance company to my friends.
I was supported before and after my operation and my payments were always paid on time.
Thank you to the team for all your help and support.

ALWAYS ANSWER THE PHONE VERY PROMPTLY AND ARE ALWAYS SUPER FRIENDLY. I've had to contact for advice recently and was super impressed with the manner and attitude of the lady I dealt with ....makes a change from some of the faceless financial companies who seem to favour ChatBots over real people. Thank you BFS

Really helpful and professional, can not recommend highly enough.

British Friendly was very helpful and reassuring when I was ill very speedy in helping me with financial support but also the add ons like private physios were fantastic

I'm a self employed electrician, and over the past couple of years I have had reason to claim with British Friendly. On each and every time I've communicated with them, it has been a straight forward and efficient experience, which is always appreciated at a time of heightened stress. I can't recommend BFS highly enough

Unfortunately, I had to make a claim due to suddenly developing a medical issue that caused long term sick leave and eventually cost me my job. The team at British Friendly are exactly that, friendly. They’ve helped me and guided me through all of this transition while I’ve been receiving my Income Protection Payments.

I am a self employed chimney sweep and my income is vital, as I'm single and have children. I broke my wrist last March and there was a complication which turned out to be huge and incapacitating - CRPS, which I will probably have for maybe five more years, hopefully not for life.
My British Friendly claim for the past year has been handled with professionalism and sensitivity by Charles Baillie, whose support has been so encouraging during my many down times. I intend to stay with British Friendly and can't speak highly enough of their policies and claim-handling. Without them I would have been in a very serious and frightening predicament.

Really helpful when I needed it most.
No issues at all, payments in my bank every week.
Would really recommend for income protection if self employed.

Very friendly helpful service, could not fault

Didn't make any claims but they were very helpful when contacting them.

Paula was extremely kind, sympathetic and empathetic and made the whole situation much more bearable.

I was very grateful to B/F for being there when I needed it most, I had an operation in 2025 and it helped me get through a very difficult time, having the policy in place, made me feel more at ease throughout, Thank you to Mike Lister who phoned and checked in on me, much appreciated to you and all who I've spoken to there, thanks..