Clad the bottom eighteen inches of a cinder block extension with slips to match existing brickwork at the property. Then clad the upper walls with larch. The result is stunning and the slips... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Web site was superb showing what the brick tiles look like. Ordering and delivery easy and prompt. I reclad my house with Old Bayswater style back in 2023 (I actually finished the pointing in 2024.... Näytä lisää
The brick slips shade we bought was perfect and a great reflection of the web pictures displayed. The mix inside boxes was super and we found only one or two broken slips which is to be expected. Ou... Näytä lisää
Really pleased with the product, delivery was on time and great communication from both the company and delivery team I wouldn't hesitate in using them again or recommending to friends and family
Yrityksen tiedot
Yrityksen kirjoittama
We deliver high quality and competitive price across a range of Bricks Slips to anywhere in the UK and Europe.
Yhteystiedot
BrickSlips.co.uk, Pilkington Road, Kirk Sandall Industrial Estate, Doncaster, South Yorkshire, DN3 1BZ, Doncaster, Yhdistynyt kuningaskunta
- 0333 577 8831
- sales@brickslips.co.uk
- brickslips.co.uk
4,6
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 55 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The Brick slips look great
The Brick slips look great, we are so pleased & I would highly recommend them
19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your kind words! We're delighted to hear that you’re so pleased with the brick slips. Your recommendation means a lot to us!
If you need anything else, don't hesitate to reach out!
Kindest regards
BrickSlips
Product looks great
Product looks great now in our kitchen. Efficient ordering system and delivery.
4. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your feedback! We're so pleased to hear that you're happy with the product in your kitchen. We'll be sure to pass on your kind words to our team. Enjoy your new space!
Kindest regards
BrickSlips
Good product, helpful advice
Got samples which arrived promptly and in one piece (they were packed well). Before ordering I spoke to the office who were very helpful.
16. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your kind words! We're delighted to hear that you found our product and advice helpful. We'll be sure to pass your feedback on to our office team, they'll really appreciate it.
If you need anything else, don't hesitate to reach out!
Kindest regards
BrickSlips
Beware only 14 day return policy !!
Beware only 14 day return policy !!
Shame as great product but to only offer 14 days including the day of delivery for return is ridiculous and poor customer service - sales team are happy to help you over estimate how much product you need but then won’t accept returns.
Customer service are obnoxious and rude when you call to discuss returns.
For this reason alone I wouldn’t recommend them
7. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your feedback. We're pleased to hear you think our product is great, but we're sorry to learn you're unhappy with our return policy.
Like all online retailers, we follow UK & EU consumer law, which provides a 14-day return window from the date of delivery. This is clearly outlined in our terms and conditions, which were agreed to at the time of purchase. Our products are batch-made, meaning returns must be processed within this period to ensure consistency in color and quality for all our customers.
To help avoid shortages or additional delivery costs, we always recommend ordering approximately 10% extra, this is a standard industry practice for all tile based products, as some wastage is expected due to cuts and breakages during installation. While we always strive to assist customers in estimating their needs accurately, this guidance is in place to help avoid the inconvenience of needing to reorder later.
We appreciate your feedback and will continue to improve our service where possible. If there's anything else we can do to assist you, please feel free to reach out to our team.
Best regards,
BrickSlips
Great company to deal with
Great company to deal with, Fast delivery and reasonable pricing, with a clear explanation of all products and dimensions. Have been using for years with no issues.
7. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you, Lewis! We really appreciate your continued support over the years. It's fantastic to hear that you've had a great experience with our service, pricing, and product information. If you ever need anything, we're always here to help. Looking forward to serving you again!
Kindest regards
BrickSlips
recommended by Mr Sweeps shop who made…
recommended by Mr Sweeps shop who made our Chimney. Couldn't be happier the slips look so good.
18. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you, Richard! We’re so pleased to hear that Mr Sweeps Shop recommended us and that you're happy with the brick slips. It’s great to know they look so good on your chimney! If you ever need anything else, don’t hesitate to get in touch.
Kindest regards
BrickSlips
Absolutely great product arrived well…
Absolutely great product arrived well packed on pallet easy to fit and looks great
26. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thanks, Darren! We’re thrilled to hear you’re happy with the product. It’s great to know it arrived safely, was easy to fit, and looks fantastic! If you ever need anything else, we’re always here to help. Enjoy your new brick slips!
Kindest regards,
BrickSlips
Catherine was very helpful as was her…
Catherine was very helpful as was her colleague in the yard
20. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Hi Harold,
Thank you for your kind words! We're delighted to hear that Catherine and Lee provided great service. We’ll be sure to pass on your feedback to them – it’ll make their day! If you ever need anything else, don’t hesitate to reach out. 😊
Kindest regards,
BrickSlips
Exposed brick wall in new kitchen
Efficient website and guidance. Fast delivery. Product as described . Helpful phone line.
6. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your kind words Kathryn. We’re so pleased to hear that you were very happy with the service. If there’s anything we can assist with in the future, don’t hesitate to reach out. Thanks for choosing BrickSlips!
Absolutely shocking service
Awful. Website quotes a 2-4 working day delivery but took 6 working days. When the delivery driver came he left the tiles and cement on the roadside without even knocking. Thankfully we saw him/challenged him as to why he didn’t knock. He lied and said he did (he absolutely never as we were watching him out of the window and he should have brought them to the front door). He was then abusive when challenged. Rang Brickslip and they just weren’t interested! We’d paid over £50 delivery! Customer care is shocking! Go elsewhere
3. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Hi Stephanie,
Thank you for reaching out.
Unfortunately, we don’t recognize you as a customer of ours. However, if you have received a delivery from us, please note that our average delivery time is 2-4 working days, as stated on our website. This timeframe is subject to location and any applicable restrictions.
Regarding the delivery drivers, they are part of a third-party logistics network and are not employed by BrickSlips. As such, they operate independently and do not directly represent our company.
Our orders clearly state that deliveries are kerbside only, as the third-party couriers are not insured to bring goods onto the property. This policy is outlined on our Deliveries page to ensure customers have all the necessary information in advance.
Delivery drivers are required to take photos and obtain a signature as proof of delivery. If the driver saw you, and you saw him, it is likely that he was in the process of retrieving the paperwork when you noticed him. If you approached the driver before the delivery was completed, it may have simply been a matter of timing rather than an oversight on their part.
We genuinely value customer feedback, and we appreciate you sharing your experience. However, based on the details you’ve provided, it does not appear that the driver acted outside of his job requirements. While we understand that delivery experiences can sometimes be frustrating, reviews can have a significant impact on businesses, especially when the issue in question does not stem from a service failure.
If you have any further concerns, please do not hesitate to reach out.
Wishing you a great day!
BrickSlips
Very good service
4. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
We’re so pleased to hear that you were very happy with the service. If there’s anything we can assist with in the future, don’t hesitate to reach out. Thanks for choosing BrickSlips!
The brick slips are a great product
The brick slips are a great product, looking just like real bricks which in many ways they are, just thinner. Once pointed up they look like a proper brick wall.
Only down side was a few broken slips but the company does say order more than you need to allow for breakages.
4. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your feedback! We’re delighted to hear that you’re happy with the look of our brick slips and how realistic they are once pointed up, just like a proper brick wall.
We’re sorry to hear about the few broken slips but appreciate your understanding of our recommendation to order a little extra for such instances (usually 5-10% is the industry standard).
If you ever need assistance or have future projects, we’d love to help again. Thanks for choosing BrickSlips!
Ordering my brick slips was easy and…
Ordering my brick slips was easy and had everything I needed, delivery was as planned, today I have started installing as per the on box instructions and using the supplied adhesive, so far the results are stunning and can’t wait until finished
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your fantastic feedback Richard! We’re so pleased to hear that ordering was straightforward and that everything you needed was included.
It’s great to know that delivery went as planned and that you’ve started installing the brick slips with ease using our instructions and adhesive.
We’re thrilled that the results are already looking stunning, and we can’t wait for you to see the finished product. If you need any assistance along the way, don’t hesitate to reach out.
Thanks for choosing BrickSlips!
Fantastic experience from start to finish
After having purchased some similar coloured brick slips from a different company and had endless issues on the shape, size and quality, all had to be returned... I think came across this company. I was in need of a replacement product quickly due to all the trades working on a home reno project for me so I called the team at Brickslips and they were so helpful and accommodating, getting samples out the very same day for me. They arrived promptly the next day and I was already impressed with the quality. I called up straight away to confirm I would like to go ahead and they got them shipped out to me right away. The packaging was excellent, ensuring none of them were damaged, the speed of delivery was great too and the finished look of the product was exceptional. I wish I had found this company first as I cannot fault them at all! 10/10!
17. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you so much for taking the time to share your experience! We’re truly delighted to hear how happy you were with our service and the quality of our brick slips. It’s wonderful to know we could provide the quick turnaround you needed for your home renovation project, and we’re thrilled that you were impressed with the samples, packaging, and final result.
We’re so sorry to hear about the issues you had with your previous supplier, but we’re glad we could step in and make things right for you. Your 10/10 feedback means the world to us, and if there’s anything else we can help with in the future, please don’t hesitate to get in touch.
Thank you for choosing BrickSlips!
Fantastic quality
Great product the brick slips are fantastic look great on my fireplace delivery was absolutely bob on on time as advertised and before Christmas so I had them for my project over th le Christmas period thanks brick slips
18. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you James for your amazing feedback! We’re delighted to hear that you’re so happy with the brick slips and that they look fantastic on your fireplace. It’s great to know that the delivery was right on time and allowed you to complete your project before Christmas.
We’re thrilled to have been part of your festive plans, and if you have any future projects, we’d love to help again. Thanks for choosing BrickSlips!
Good quality and order was delivered…
Good quality and order was delivered promptly
7. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you Nia for your kind feedback! We’re delighted to hear that you were happy with the quality of our product and the prompt delivery. If you have any future projects, we’d be more than happy to assist. Thanks for choosing BrickSlips!
Amazing product
Amazing product. Well worth the money. I thought it cost a bit much in the beginning but the results speak for themselves. Would highly highly recommend. Ordering was simple and any queries about products was dealt with in a timely manner. Would definitely be ordering again and encourage anybody who is thinking about it to just do it
3. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you so much for your fantastic feedback Sain! We’re thrilled to hear that you’re so happy with the results and that you feel the product was well worth the investment. It’s great to know that the ordering process was simple and that our team was able to assist you quickly with your queries.
Your recommendation means the world to us, and we’re delighted that you’d choose to order again. If you have any future projects or need assistance, we’re always here to help. Thank you for choosing BrickSlips!
Superb alternative to full bricks
Easy to find the finish I desired. So much simpler to apply than a full brick. Used on my chimney breast to create the look of a fully bricked one, (the original brick wall was a disaster, replastered and then used these)
The look great, much better than I had hoped.
Prompt delivery to my door, delivery driver brought the pallet in as close to my shed as he could .
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you Kevin for sharing your experience! We’re delighted to hear that you found our brick slips to be a superb alternative to full bricks and that they made it easy to achieve the finish you desired. It’s fantastic to know that the result exceeded your expectations, your chimney breast sounds stunning!
We’re also pleased to hear that our delivery service met your needs, and we’ll pass on the kind words about the driver’s efforts. If you have any future projects in mind, we’d be thrilled to help again. Thank you for choosing BrickSlips!
Great service all round
Great service all round-delivery is pricey as always when you live on the isle of wight-most companies think we are nearer to mainland Europe then 7 miles from Portsmouth. but stuck with that
28. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your feedback and kind words about our service! We’re glad to hear you were happy overall. We understand that delivery costs can be a challenge for the Isle of Wight, and we truly appreciate your understanding.
We’re always looking for ways to improve and ensure a great experience for all our customers, no matter where they’re based.
Thank you again for choosing BrickSlips, and if there’s anything we can help with in the future, don’t hesitate to reach out!
Brick slips
Can’t fault the company at all, great delivery service, brick slips were fantastic
6. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you so much Mick & Cathy for your fantastic feedback! We’re so pleased to hear that you were happy with our delivery service and that you loved the brick slips. If you have any future projects, we’d be delighted to assist again. Thanks for choosing BrickSlips!
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