Clad the bottom eighteen inches of a cinder block extension with slips to match existing brickwork at the property. Then clad the upper walls with larch. The result is stunning and the slips... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Web site was superb showing what the brick tiles look like. Ordering and delivery easy and prompt. I reclad my house with Old Bayswater style back in 2023 (I actually finished the pointing in 2024.... Näytä lisää
The brick slips shade we bought was perfect and a great reflection of the web pictures displayed. The mix inside boxes was super and we found only one or two broken slips which is to be expected. Ou... Näytä lisää
Really pleased with the product, delivery was on time and great communication from both the company and delivery team I wouldn't hesitate in using them again or recommending to friends and family
Yrityksen tiedot
Yrityksen kirjoittama
We deliver high quality and competitive price across a range of Bricks Slips to anywhere in the UK and Europe.
Yhteystiedot
BrickSlips.co.uk, Pilkington Road, Kirk Sandall Industrial Estate, Doncaster, South Yorkshire, DN3 1BZ, Doncaster, Yhdistynyt kuningaskunta
- 0333 577 8831
- sales@brickslips.co.uk
- brickslips.co.uk
4,6
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 55 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Brick Slips
Thank you Adrian for your kind words! We’re thrilled to hear that you were happy with both our product and service. If you have any future projects, we’d love to help again. Thanks for choosing BrickSlips!
The product was excellent delivery…
The product was excellent delivery arrived as agreed and employee on end of phone when I had questions was very helpful
19. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your wonderful feedback Dave! We’re delighted to hear that you were pleased with the quality of our product and that delivery met your expectations. It’s also great to know that our team was helpful in answering your questions, we always aim to provide the best support possible.
If you have any future projects or need further assistance, don’t hesitate to get in touch. Thank you for choosing BrickSlips!
Amazing beginning to end
amazing beginning to end, from the customer service to quality of the product, cannot fault these guys, my brick slip Chimney breast looks out of this world!
19. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your kind words and fantastic feedback! We’re so pleased to hear that you had an amazing experience from start to finish. It’s great to know that both our customer service and product quality met your expectations.
Your brick slip chimney breast sounds incredible, and we’re delighted that you’re so happy with the result. If you ever need help with another project, we’re here for you.
Thanks again for choosing BrickSlips!
I was impressed with the knowledge of…
I was impressed with the knowledge of the staff member who I spoke to initially prior to placing the order. The quality is good, and we had absolutely no breakages in the boxes (something we’re all too familiar with with tiles). The delivery driver was also very good.
The look of the brick slips on our wall is fantastic and we couldn’t be happier with the results.
18. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you so much for your wonderful review! We're thrilled to hear that our brick slips team was able to provide you with the knowledge and support you needed before placing your order.
It's fantastic to know that the quality of our brick slips met your expectations and that there were no breakages during deliver, something we take great care to ensure.
We're equally delighted that your wall looks fantastic and that you're so happy with the results. If you ever need any assistance or have future projects in mind, please don’t hesitate to reach out.
Thank you for choosing BrickSlips!
They are the real deal
Great quality brick slips, our wall looks and feels like a wall, not tiles, perfect and worth the money !
4. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your wonderful review! We're delighted to hear that you're happy with the quality of our brick slips and that your wall turned out just as you envisioned.
Creating that authentic brick look is what we strive for, and it's great to know you feel it was worth the investment.
If you need anything else, we're here to help!
Kind regards,
The BrickSlips Team
Slips are great, postage of anything extra is absurd
The slips themselves are great and the mortar. The major negative I have is running out of mortar and ordering 1 bag was going to cost me £45 in delivery which is absolutely ridiculous and a bit of a con. I understand why the bricks cost that in delivery but I think charging that for a bag of mortar is outrageous. We ended up having to buy somewhere else which has unfortunately made our second wall not as great as I hoped.
2. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your feedback and for highlighting the quality of our slips and mortar. We're sorry to hear about your experience with the delivery cost for a single bag of mortar.
We understand how this could be frustrating and appreciate your honesty, the mortar is 25kg a bag, nearly twice that of a box of brick slips, and most couriers won't allow powered products to be delivered in a van incase they split in transit, This means we have to use a pallet service for this reason unfortunately.
If there's anything we can assist with, please let us know.
Kind regards,
The BrickSlips Team
Quick Delivery
Was short of a few slips to complete the work. Ordered on Thursday- delivered on the Monday. Great service
19. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your review! We're glad we could quickly get you the extra slips you needed to complete your project. We strive to provide fast and reliable service to keep your work on track. If you need anything else, don't hesitate to let us know!
Kind regards,
The BrickSlips Team
Delivered on time and exactly what we…
Delivered on time and exactly what we wanted
28. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your kind words! We're thrilled to hear that your order was delivered on time and met your expectations.
We pride ourselves on delivering quality products and reliable service. If there's anything else we can help with, feel free to reach out!
Kind regards,
The BrickSlips Team
Ordered 180 slips ( as per the company…
Ordered 180 slips ( as per the company name ), courier arrived with 90 full size bricks. I was charged over £100 for the delivery charges, even though they didn't leave the van? The courier kindly advised a new company to use, who were much cheaper, quicker & better to deal with.
17. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your feedback. We appreciate the opportunity to address your concerns.
After reviewing your order, we can confirm that it was fulfilled exactly as requested. You placed an order for full-size bricks, and not Brick Slips (We do sell fullsize bricks on our site to help others complete columns or fireplace hearths - so this isn't out of the ordinary).
Our team processed and dispatched the order accordingly, ensuring that the product matched the specifications you selected.
Regarding delivery charges, these are calculated based on the size and weight of the items to ensure secure and reliable transportation.
If there has been a further misunderstanding or you have additional concerns, please don’t hesitate to contact us directly. We’re always here to help clarify or resolve any issues.
Kind regards,
The BrickSlips Team
Goods as advertised
Goods as advertised. Accurate delivery.
12. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Hi Stuart,
Thank you for your kind words, We like to stay transparent with all customers especially when delivery is involved!
We apprecaite your custom and hope you BrickSlips look amazing once installed!
Kindest regards,
BrickSlips
Great service
Great service , great prices . Had a concern about the colour of the mortar, they put my mind at rest and it all turned out perfect
1. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you Philip for the wonderful feedback/review! We're so glad we could help put your mind at ease about the mortar color, and it’s fantastic to hear everything turned out perfectly.
Providing great service and competitive prices is what we strive for, and it’s rewarding to know we met your expectations. If you have any future projects, don’t hesitate to reach out, we’d love to help again!
Kindest regards,
BrickSlips
Very quick delivery
Very quick delivery. Bricks look exactly as per website. Excellent selection of the colours. Easy to put up onto wall (I opted to simply use Evo Stick Sticks like Sh*t for each slip and is solid. Didn’t want to mess around with tiling compound. Still yet to mortar the joints however looks fantastic.
7. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you so much for your fantastic review! We're thrilled to hear you’re pleased with the quick delivery and that the bricks matched exactly what you saw on our website. It's great to know that the installation was straightforward for you - using Evo Stick is a smart choice for your install especially if you're looking for a mess-free solution. Thanks again for choosing us for your project!
KIndest regards,
BrickSlips
Great company and Great service
First time using this company, product is very good, a few breakages but that is to be expected as the corners are very fragile. Pallet delivery is secure and good. Customer Service was amazing and I cannot thank the company enough for their time and effort helping me. Amazing company.
Thanks!
7. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you Nat for your purchase and for you 5* feedback.
We will pass on your kind words to the customer service team members, It's really appreciated.
Kindest regards
BrickSlips
Used these guys a few times now
Used these guys a few times now. The brick slips always arrive well packaged, on time and good quality.
19. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Hi Mike,
Thank you so much for your recent purchase and for taking the time to leave us a 5-star review!
We truly appreciate your kind words and are grateful that you’ve recommended us.
Kind regards,
BrickSlips
SLOW TO DELIVER, REFUSED TO REPLACE BREAKAGES
After placing my order, (and to be clear, they had both my email address and telephone numbers) I received NO notification a week on, as to when these would be delivered and had to chase this up by phone. By the time they were delivered, I had lost the slot for my tradesmen and had to wait another week for them to return. On return, many of the brick slip corners were damaged, at least 10% of the corners (which we photographed and sent in an email to Brick slips, asking for them to replace them) We received a very curt message saying as it was outside of the seven day period and less than 10% of the order, they would not be prepared to do anything about it. Obviously, the corner Brick slips make up only a small percentage of the order and are more vulnerable to breakage, especially as they were packed on the corner of the crate, and in this case there were more than 10% of the corner brick slips broken. Very petty and a poor policy
5. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your feedback. We’re sorry to hear about the difficulties you experienced with your order.
To clarify, we aim for a 3-5 day delivery window and work hard to keep customers informed.
When orders are placed, we rely on the email address provided for all updates and notifications; unfortunately, without accurate contact information, timely communication can be disrupted.
We also encourage customers to avoid scheduling any tradesmen until after goods are received to prevent potential delays from impacting their plans.
Regarding your concern about damaged items, our policy is to address any damage reported within seven days, as stated in our terms.
We understand every situation is unique and please don’t hesitate to contact our team directly.
Kindest Regards,
BrickSlips
Brickslips fine, but...
The brickslips we ordered were fine and all arrived unbroken. Having never installed these before, we were on a learning curve, but the adhesive stayed pliable plenty long enough for us to get used to placing them. However, our entire experience was let down by the mortar gun which we also purchased with the slips. It was terrible...terrible. There was no scoop supplied with the gun, so we had to (very messily) try to load the tube with mortar. As we were working in full sun, we tried to make a slightly wetter mix, but this was a disaster. The mortar oozed out of the ratchet end. We tried making a stiffer mix (despite the sunshine) but it still did the same (despite tightening the nut). It made the job twice as long, and was infuriating. The ratchet also started to slide, but WD40 cured it. We ended up doing the last of it with a pointing trowel! The tube of the gun needs to be a screw-on type so that the mortar cannot escape. We also couldn't use the fine point tip for filling in as the gun wouldn't push the mortar through the tip - again without oozing backwards. This experience soured the product for us completely, and we threw the gun away.
The mortar supplied with the slips dried a perfect time to allow us to finish pointing and brush off excess.
3. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Hello Barry
Thank you so much for your purchase and for taking the time to leave us a review. We are pleased that you are happy with the brick slips and that the mortar supplied dried a perfect time to allow you to finish pointing.
We remain available to our customers for any support during installation. We can be contacted via phone or email. In this case, could we suggest to use less water (notwithstanding that the climate that day was dry). Once mixed, suggest leaving for the water to absorb before using in the gun.
We hope this helps, and reaffirm our customer care colleagues are available should you require any further advice.
Kind regards
Brick Slips
Disappointing delivery costs again
The bricks themselves and delivery was fine, I’m just disappointed and can’t believe how much it costs for a delivery.
9. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Hello Chris
Thank you for your repeat business - we appreciate your orders and continued support.
Brickslips and accessories are relatively heavy and therefore unsuitable to send any other way than by pallet delivery service, the cost of which is calculated depending upon your location.
All shipment costs are transparent and made clear at the point of sale. The costs are shown before the order is processed. Online customers agree to these prior to check out.
Should you wish to collect from us from our warehouse in South Yorkshire, you are more than welcome. We provide a free collection service, Monday-Friday.
Kind regards
Brick Slips
Outstanding quality and amazing…
Outstanding quality and amazing customer service. Highly recommended!!
16. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Thank you for your purchase and for you 5* feedback. Thank you for recommending us!
Customer service of the highest level…
Customer service of the highest level from first contact to collection. Catherine is absolutely tops. Lovely to deal with, gets the job done ... and done right. Great job guys!
St.John Meyers
3. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Hello
Thank you for your purchase and for collecting from us. We really appreciate your feedback on the excellent customer service and will be sure to pass this on to the team.
Kind regards
Brick Slips
Great service
Excellent process from order to delivery.
Loving the finished result.
Would definitely recommend
27. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brick Slips
Hello
Thank you so much for taking the time to leave us a review. We're pleased that you are happy with the ordering process and customer service. Thank you for your order!
Kind regards
Brick Slips
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