I received a call today regarding my query due to backlog of public holiday there was a delay . However the supervisor lady explained to me and it made sense . Five stars is the for the manner of... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent 👌 Reception Transparency and update On Point 👌The Product I ordered is not Replica unless disclosed 🤝 I would really love to order more! IAM HAPPY WITH MY ORDER AND COURIER SERVICE 👌... Näytä lisää
Diese Firma ist ein Fake-Shop. Ich habe zwei Computerfestplatten zu günstigen Preisen (insg. 70 Euro) bestellt und nie erhalten. Bei Urgenzen bekommt man automatisierte Nachrichten, dass man Geduld ha... Näytä lisää
Yritys on vastannut
Excellent Delivery Service Product is great & right shoe size Thank You BRANDZ....Much Appreciated...Will Shop again some time...THANK YOU FOR THE WONDERFUL SERVICE.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Leading Branded Footwear and Clothing Fashion Retailers. 👌Branded footwear & clothing 🚛We deliver 🛍️Shop Online or on Whatsapp
Yhteystiedot
20 Industrial Road, 4240, Port Shepstone, Etelä-Afrikka
- 0396820962
- info@brandzz.co.za
- brandzz.co.za
4,3
Erinomainen
591 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Complaining about non delivery
Complaining about non delivery
Well the company offers beautiful products.. however they couldn't deliver at my door which is bad and I had to use my money again to collect the parcel.
27. toukokuuta 2025
Vastaus yritykseltä Brandz
Good day
We appreciate your feedback. We use a delivery service called PARGO, which delivers to a pick up point, which allows you 8 days to collect. As with door-to-door should you not be available, the courier may not necessarily come to deliver again.
We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz and we look forward to assisting you in the future.
Kind regards
Online Team
My experience with this company is excellent
My experience with this company is great they deserve 5 stars
26. toukokuuta 2025
Vastaus yritykseltä Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz.
Kind regards
Online Team
Service
Was little bit worried about my order and I had to send an email, response was good and I received mails regarding my parcel service was good
28. toukokuuta 2025
Vastaus yritykseltä Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz.
Kind regards
Online Team
The service was top notch don't have…
The service was top notch don't have any complain just waiting patiently for my parcel which the courier has already confirmed it's with them meaning that it should be reaching out to me tomorrow (Thursday)
28. toukokuuta 2025
Vastaus yritykseltä Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz.
Kind regards
Online Team
I once ordered at bash my order took…
I once ordered at bash my order took time to arrive they even returned my money so I appreciate brandz for their service it is good I wish it could be like in my future purchases at brandz
27. toukokuuta 2025
Vastaus yritykseltä Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz.
Kind regards
Online Team
You guys did well
You guys did well , the corier guy was marvelous and perfect , the product , the quality...you the best
27. toukokuuta 2025
Vastaus yritykseltä Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz.
Kind regards
Online Team
Vastaus yritykseltä Brandz
Good day
We appreciate your feedback , however we are unsure about your review as not much information is given.
Thank you for shopping with Brandz.
Kind regards
Online Team
bad delivery service
26. toukokuuta 2025
Vastaus yritykseltä Brandz
Good day Sir
Kindly note we have replied to your other comment.
Kind regards
Online Team
Very good product and trusted ❤️
26. toukokuuta 2025
Vastaus yritykseltä Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz.
Kind regards
Online Team
An absolutely wonderful experience!
An absolutely wonderful, pleasing and customer centric experience .... that was so unexpected. Their efficiency, effectiveness, service and delivery was impeccable. Maeshree, who handled the entire experience from online request to final delivery, is simply put, an example and role model for what a customer experience should be. I'll buy again and again from Brandz - because of her. THANK YOU Maeshree!
19. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brandz
Good day Mr Ellis
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz.
Kind regards
Online Team
Purchase and Exchange procedure
I'm thoroughly impressed with Brandzz's products and services! The jacket I received is top-notch - the quality is exceptional, and the design is fantastic.
What truly sets Brandzz apart, however, is their customer service. Initially, I had to exchange the jacket for a different size, and I was a bit apprehensive about the process. But the team responded promptly to my email, showing eagerness to help and making the exchange process seamless.
Their dedication to customer satisfaction is evident, and I appreciate the effort they put into ensuring I'm happy with my purchase. I'll definitely be recommending Brandzz to friends and family and looking forward to future purchases!"
16. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brandz
Good day Ntando
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz.
Kind regards
Online Team
Taking 3 working days before shipping…
Taking 3 working days before shipping is unreasonable.
You should add more overview of the product. Atleast 5 clear pictures.
27. huhtikuuta 2025
Vastaus yritykseltä Brandz
Dear Valued Customer,
We appreciate your feedback. Please note delivery takes 5-10 working days as per our website, this includes processing, item(s) arrival for our remote warehouse, packaging and dispatched. We do send an automated email advising your order is being processed. According to our records you ordered on the 27 April 2025 at 10:13am, your order was dispatched to you on the 02 May 2025. Thereafter you took delivery on the 05 May 2025 at 10:12am.Taking in consideration the public holidays and weekends, you received your order within 4 working days.
Regarding the product overview/pictures , we have a full length and a picture of the design, which shows the actual product. We welcome any suggestions you may have regarding the above.
If there is any other way we can assist, kindly reach out to us.
Kind regards
Online Team
Vastaus yritykseltä Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service.
Thank you for shopping with Brandz.
Kind regards
Online Team
This was my first experience and you…
This was my first experience and you guys made it the best i got Excellent Service, keep it up..........
14. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brandz
Good day Nancy
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service.
Thank you for shopping with Brandz.
Kind regards
Online Team
Been buying from Brandz since 2023
Been buying from Brandz since 2023
The best of the best ❤️✊🏻with specials all the time and sweet discounts
I highly recommend them to anyone ✅😊hopefully they’re great services will continue for decades to come 🙏🏻
13. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brandz
Good day Nikki
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service.
Thank you for shopping with Brandz.
Kind regards
Online Team
What a pleasure to shop
What a pleasure to shop!
Excellent and super fast customer service and great specials and offering!
13. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brandz
Good day Nicolette
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated.
Thank you for shopping with Brandz.
Kind regards
Online Team
Great customer service
Great customer service, as always. 🤗
12. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brandz
Good day Dimpho
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated.
Thank you for shopping with Brandz.
Kind regards
Online Team
Very Friendly and fast on communicating
Very Friendly and fast on communicating with their clients via phone calls and WhattsApp.
I received my order earlier than i expected their service was great it was my first time buying on them but can assure won't hesitate to come buy from them again.Thank you so much keep up the good work😊
8. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brandz
Good day,
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated.
Thank you for shopping with Brandz.
Kind regards
Online Team
shoes
Happy with the product but the box was totally destroyed. you could perhaps use bubble wrap or put it in a bigger box
25. huhtikuuta 2025
Vastaus yritykseltä Brandz
Good day Davron,
We appreciate your feedback and your review is greatly appreciated and your suggestion has been noted. We do apologize for the damaged box, which could have occurred whilst on delivery. If there is anything else we can assist you with, kindly reach out to us.
Kind regards
Online Team
I am completely satisfied with my order…
I am completely satisfied with my order from Brandz; it arrived without any delays. I confidently recommend you to others! As online best customer service. Trust me.
25. huhtikuuta 2025
Vastaus yritykseltä Brandz
Good day Khutso,
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated.
Thank you for shopping with Brandz.
Kind regards
Online Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.