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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

I also fell for the cancellation trap on my trial. I first thought I forgot to cancel but I set myself a calendar reminder. Interestingly I got charged before this event - this was in February tough a... Näytä lisää

Saanut 1/5 tähteä

I canceled my Brain.FM subscription last year and recently received a renewal charge of €61 with no warning. I have not used the service since canceling and did not authorize this payment. I've no... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really usi... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Edited: The music didn't quite hit the spot for me. My mind got too involved in the music, and different bits of my brain started buzzing too often. The free trial ended before I cancelled, but t... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Elektroniikka & Teknologia

Yrityksen kirjoittama

Brain.fm - Music designed for the brain to enhance focus, relaxation, meditation, naps and sleep within 10 - 15 minutes of use.


Yhteystiedot

2,9

Keskitasoinen

TrustScore 3/5 tähteä

98 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

I also fell for the cancellation trap…

I also fell for the cancellation trap on my trial. I first thought I forgot to cancel but I set myself a calendar reminder. Interestingly I got charged before this event - this was in February tough and I somehow just bit into the bittersweet apple of having actually a working and solid product with evil business practices.

27. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I hate how it kept charging me money…

I hate how it kept charging me money without my consent, how it didn’t notify me before my free trial was over. Absurd amount of money is demanded.

25. toukokuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

We're really sorry to hear this, that's definitely not the experience we want 💜 We'd like to make this right. Please email us at support@brain.fm with your account details and our team will look into the charge. We'll take care of you.

Saanut 1/5 tähteä

Scammers !! I canceled my subscription yet auto-renewed

I canceled my Brain.FM subscription last year and recently received a renewal charge of €61 with no warning.
I have not used the service since canceling and did not authorize this payment. I've now had to contact their support team to request a refund. Very disappointing experience — if you subscribe, make sure to monitor your bank statements carefully. I cancelled again today for renewal for the next year yet again they didnt provide any confirmation that you have. It is a shame that they prey on people with attention disorder to make them second guess.

I will update this review depending on how they handle my refund request.

23. toukokuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

We're really sorry to hear about this experience, that's not how we want anyone to feel about Brain.fm 💜 We'd like to make this right. Please email us at support@brain.fm with your account details so our team can look into the charge. We'll take good care of you.

Saanut 1/5 tähteä

adverts

never used it. im just fed up of the constant adverts while im trying to revise, i'm finally beating procrastination and you're interrupting me once every 3 minutes? i dont want your music.

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Hey, first off, huge congrats on beating procrastination, that's no small thing 💜 And we totally hear you on the ads. That's definitely not the experience we want anyone to associate with focus. The ads you're seeing are run through third-party platforms and aren't part of the Brain.fm app itself (the app is ad-free). If you'd like, send us an email at support@brain.fm and we can help make sure you stop seeing them. Wishing you a smooth revision season either way!

Saanut 1/5 tähteä

I'm a stickler for cancelling…

I'm a stickler for cancelling subscriptions before it expires, especially it is something I knew wasn't for me. But Brain.FM kept charging me anyway. I'm filing a bank complaint.

5. helmikuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

We hear you, and we're sorry this happened. We'd really like the chance to look into it before anything else. Please email support@brain.fm with the email tied to your account, our team will follow up directly and help resolve this.

Saanut 5/5 tähteä

Super happy with brainFM and with the…

Super happy with brainFM and with the effects on my focus! Thank you very much!

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

This made our day, thank you so much for sharing! 💜 So glad Brain.fm is helping you lock in. If you ever need a change of pace, our Relax and Meditate sessions are worth a try too. Happy focusing!

Saanut 1/5 tähteä

Charged after cancelling — awaiting resolution

I cancelled my trial on day 1 but was still charged for a yearly plan ($140.69 CAD) 34 days later. I've contacted support and turned off renewal again. Will update this review once I hear back from their team.

14. toukokuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Thanks for flagging this, and we're sorry for the frustration, that's definitely not how the trial cancellation is meant to work. Since you've already reached out to support, our team will follow up directly to look into your account and get this resolved. Appreciate your patience in the meantime.

Saanut 3/5 tähteä

Solid service but very overpriced, not a scam

Despite what some reviews here are saying, the company does not scam their users or use bad practices. They work via a subscription-based model, with an option to opt out before trial period runs out (just like every other subscription model on the planet). I used brain.fm during the trial period and was not charged anything once it ended. I also notice that many other reviewers have had positive experiences with their customer service.

That said, I think it's overpriced for what it is ($15 monthly or $100 yearly is outreagous). I like the music, it does help - but it's not some magic pill to your attention problems. It's just music optimized for concentration. I will gladly return to using brain.fm once the price drops to ~$5/month. Until then, Spotify Premium is a completely adequate alternative.

The verdict is, if you're looking for solid music to overcome noise distractions, have a good pair of headphones with noise cancelling, and plenty of money in your bank account, brain.fm is a pretty solid choice. If you don't like paying ridiculous subscription fees like me, use anything else.

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Thanks so much for taking the time to share such a thoughtful, balanced review, and for setting the record straight on how our trial works! 💜 We really appreciate the honest feedback on pricing too. It's something we take seriously, and hearing perspectives like yours helps us keep thinking about how to deliver the best value possible. Hope to welcome you back down the road!

Saanut 5/5 tähteä

used it for over a year now

used it for over a year now - bought a subscription after using in on a daily basis. And unlike many other apps - this one works for me!

9. toukokuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

This honestly made our day! Thank you so much for sticking with us and sharing this! 💜 So glad Brain.fm has earned a spot in your daily routine.

Saanut 1/5 tähteä

Non-compliant renewal practices

I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscription renewal.

No "your subscription is about to be renewed," and not even a confirmation receipt when you're being charged. Be very mindful about giving your credit card details.

To their team, I suggest starting to read about subscription rules on the FTC's website.

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Thanks for being with us over a year 💜 We hear you on the renewal notifications, and this is the kind of input that helps us improve. We'd really like to make this right for you personally, please send us an email at support@brain.fm so we can take a closer look at your account and follow up directly.

Saanut 5/5 tähteä

Not a scam!

I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really using it, so I requested a refund within the 60-day free trial period and was successfully refunded. My interactions with customer service were courteous, everything worked smoothly—in short, I don’t think it’s a scam! As for whether it’s just AI-generated music, I can’t say for sure, but I haven’t found a better free alternative (on YouTube or Spotify).

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Hi! Thank you so much for taking the time to share such a thoughtful and balanced review. 💜

We're really glad your experience with the app, the music, and our support team was a positive one, and that the refund process worked smoothly when you needed it. That's exactly the kind of experience we strive to give every user, whether they end up staying with us or not.

We also appreciate you being open about what worked and what didn't. Honest reviews like yours genuinely help others make informed decisions, and they help us keep improving. If you ever decide to come back and give it another go, we'd love to have you. Wishing you all the best! 🎧

Saanut 1/5 tähteä

Please reply

Please reply

you are asking for credit card details and then claiming its for a "Smooth transition" when you know exactly what you are doing, this platform is evil, whoever is responding to the reviews is lying to the people who are upset with the trial

2. toukokuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Hi Tobias, thank you for taking the time to share this, and we're truly sorry that your experience left you feeling this way. That's never the impression we want anyone to walk away with. 💜

We take concerns about our trial and billing process seriously, and we want to make sure your specific situation is looked into properly. Please reach out to us at support@brain.fm with the email associated with your account, and our team will personally review what happened and help make things right.

We genuinely appreciate honest feedback, it's how we improve.

Saanut 4/5 tähteä

Most productivity apps rely on toxic…

Most productivity apps rely on toxic gamification, but Brain.fm takes a highly intentional approach. The offline downloads can be a bit slow to sync, but the core audio functional acts as perfect cognitive scaffolding for deep work. There are zero dark patterns or push notifications trying to hijack your bandwidth. A masterclass in ethical tech that actively protects your attention.

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

This genuinely means so much, thank you for putting it into words so beautifully! 💜 You've captured exactly what we're trying to build. We hear you on the offline sync hiccups too, the team is always working to improve that. Grateful to have you with us!

Saanut 1/5 tähteä

Deceptive "Dark Patterns" – Not a "Commitment-Free" Trial

Brain.fm uses classic "Dark Patterns" to mislead users. They advertise a "No commitment trial," bait you into providing your email address, and only after they have your data, they demand credit card information "in case you decide to continue."

This is a textbook lack of good faith. If a trial requires a credit card, it is NOT commitment-free—it's an opt-out trap designed to profit from people who forget to cancel. Despite numerous complaints about this exact tactic, they refuse to change.

A company that claims to help with focus shouldn’t rely on cheap psychological manipulation to get paid. I feel deceived. Avoid giving them your data.

25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Thank you for sharing this feedback, we genuinely hear your frustration, and we're sorry the trial experience felt misleading. That's never our intent. We require a card so the trial can transition smoothly for users who choose to continue, and cancellation is always available before any charge. We'd love the chance to make this right, please reach out to support@brain.fm so we can look into your account directly. 💜

Saanut 3/5 tähteä

Music didn't quite hit the spot

Edited:
The music didn't quite hit the spot for me. My mind got too involved in the music, and different bits of my brain started buzzing too often.

The free trial ended before I cancelled, but they were helpful and sorted a refund of fees. I was worried they wouldn't, but all nice and easy. Top marks for customer service.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

This isn't the experience we want for anyone and we completely understand why that feels off. It looks like you've already reached out to our support team, and we want to make sure this gets resolved quickly for you. If you haven't heard back yet, please don't hesitate to follow up! We appreciate your patience!

Saanut 1/5 tähteä

f8(k this website asking for credit…

f*(k this website asking for credit card details, like first show me the program. report to police!!!

19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Sorry for the frustration! We offer a free trial so you can try Brain.fm before committing, which is why payment details are requested upfront, you won't be charged during the trial. If you'd like to learn more, feel free to reach out at support@brain.fm.

Saanut 5/5 tähteä

this app helped me to gain focus and…

this app helped me to gain focus and stydy efficently

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Love this! 📚 So glad Brain.fm is helping you lock in and study smarter. Keep it up, you've got this!

Saanut 1/5 tähteä

Dishonest advertising

Dishonest advertising. Free. Free.Free. give us your details. Not free. Bad behaviour by them in my view. Very misleading.

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Sorry it felt misleading. We offer a free trial that requires payment details upfront, but you won't be charged if you cancel in time. We hear you, and we'll keep working to make this clearer. Feel free to reach out at support@brain.fm with any questions.

Saanut 4/5 tähteä

I have had no negative experience with…

I have had no negative experience with Brain FM.
Overall I think it has helped me focus easier and better, but I wouldn't say it's been a dramatic change. Nevertheless, it has helped.

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Thanks so much for sharing! 💜 Even small boosts in focus add up over time, and we're glad Brain.fm has been part of that for you. Appreciate you being with us!

Saanut 1/5 tähteä

Ai Slop generated music

Ai Slop generated music, each song sounds like worse noncopyrighted music that sounds like its playing on a cheap Bluetooth speaker through spinning fan blades.
Maybe if someone has ADHD this would help I don't really know but there is better music out there for studying. Their company has some pretty huge promises when you join but it's a little disappointing to be honest

17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Brain.fm-logo

Vastaus yritykseltä Brain.fm

Sorry it didn't hit the mark for you. Our music is designed with neuroscience to support focus, but we know sound preference is personal and it's not for every brain. If you'd like to share more, feel free to email support@brain.fm. 💜

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