I also fell for the cancellation trap on my trial. I first thought I forgot to cancel but I set myself a calendar reminder. Interestingly I got charged before this event - this was in February tough a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I canceled my Brain.FM subscription last year and recently received a renewal charge of €61 with no warning. I have not used the service since canceling and did not authorize this payment. I've no... Näytä lisää
Yritys on vastannut
I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really usi... Näytä lisää
Yritys on vastannut
Edited: The music didn't quite hit the spot for me. My mind got too involved in the music, and different bits of my brain started buzzing too often. The free trial ended before I cancelled, but t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Brain.fm - Music designed for the brain to enhance focus, relaxation, meditation, naps and sleep within 10 - 15 minutes of use.
Yhteystiedot
Chicago, Yhdysvallat
- brain.fm
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Solid in its job, but needs something extra
Honestly, brain.fm does well in doing its job. They give you a 3-day free trial without needing your payment details for once. There could be more features, though, like playlists or combining Deep Work and Rain Mix (or something like that). It's still 100% worth it, though.

Vastaus yritykseltä Brain.fm
Predatory billing practises for ADHDers
The app offers a free 7-Day trial followed by monthly recurring fees. You cannot sign up for the free trial without providing your payment details. The app is designed for people with ADHD. People with ADHD are notoriously impulsive and forgetful, and avoid small administrative tasks. This billing practise is therefore prime to take advantage of people with ADHD who will be more likely to sign up, forget about it and end up paying months of fees for something they don't use, experiencing that avoidance/ paralysis against cancelling it. Brain FM could fix this by making the free trial available without inserting your payment details. They won't do this of course, because they would be losing out on money from the people I have described. They'll give some spiel about this being a normal payment method, no doubt. But they have a higher responsibility to think about their payment practises, given the vulnerabilities of the people that they are exclusively marketing this app for.

Vastaus yritykseltä Brain.fm
This app has literally tripled my…
This app has literally tripled my productivity and focus over the past two years. Once I put it on, I feel immediately dialed in. I’ve tried other music, but the effect Brain.fm has on my focus is unmatched. It would be even better if you added more electronic tracks!

Vastaus yritykseltä Brain.fm
"Free trial" = SCAM!
Any service that says 'free trial' but also makes you have to input your credit card details is a scam. Why not let people see if this program will work for them before they commit? Looking at the other reviews here, definitely looks like they make it as hard as possible for us all to cancel so that way we still get charged. Taking advantage over those diagnosed with ADHD is wrong and will never contemplate using this "service" again.
Edit: Their response below is pathetic. No mention of how they are stealing money from people, just a generic, AI written message to try and 'act' like they give a crap, which if you read the other reviews on here, you'll know they don't. DO NOT FALL FOR THIS SCAM, AVOID AT ALL COSTS!

Vastaus yritykseltä Brain.fm
Trial Cancelled, Still Charged
I signed up for the free trial of Brain.fm and cancelled it on the very first day to avoid any charges. Despite this, I was charged the full annual fee of $99 one day before the trial period was supposed to end.
Even more concerning, my account status was changed from “trial cancelled” to “yearly membership” without my consent. This is completely unacceptable.
I contacted Brain.fm about this issue but have not received any response. Charging customers after they have clearly cancelled a trial, and then changing the account details, seriously undermines trust.
Based on my experience, I cannot recommend this service and strongly advise others to be very cautious before signing up.

Vastaus yritykseltä Brain.fm
Unethical Billing Practices
My experience with Brain.fm has raised serious concerns about its billing practices.
I cancelled my free trial at the very beginning of the trial period specifically to avoid being charged. Despite this timely cancellation, my card was billed — and notably, the charge was processed while there were still three full days remaining in the stated trial window. I attempted to contact the company again and only received generic responses of "we'll be in touch in 2 business days." With today being Saturday, they might not respond until at least Tuesday - which is now past the end of the 3-days remaining on the trial. Even though I requested the cancellation weeks ago, they didn't complete the initial request and by the time they respond, can claim the charge is valid.
A “free trial” carries a clear and reasonable expectation: if a consumer cancels within the trial period, no charge should occur. Processing a payment after cancellation, and before the trial has even concluded, is inconsistent with that expectation and calls into question the transparency and reliability of the company’s subscription management system.
From a consumer protection standpoint, subscription services have a responsibility to ensure that cancellation mechanisms are clear, effective, and honored without penalty. When a customer takes documented steps to cancel within the trial period, any subsequent charge undermines trust and may conflict with fair billing standards that are designed to protect consumers from precisely this type of situation.
Consumers should not have to monitor their accounts defensively after complying with cancellation procedures. The obligation rests with the company to implement accurate billing controls and to honor its own stated trial terms.
Based on this experience, I would urge prospective customers to exercise caution and carefully document any cancellation communications.

Vastaus yritykseltä Brain.fm
Why is it so easy to sign up but so…
Why is it so easy to sign up but so hard to cancel?
There is no button to cancel why?
I have tried the service, didn't like it. Searched for the cancel button. Its not displayed anywhere??? Only option is to contact support via email, waste my time...
The advertisement got me interested but the poor business practice left me hating.
"Cancel your subscription at anytime" but T&Cs says cancellation requests are processed in 2 business days. Very misleading. Guess I can't cancel NOW and have to wait 2 business days
subscribed via webapp

Vastaus yritykseltä Brain.fm
I cancelled my trial and still got charged
I cancelled my trial subscription two days before it was due and still got charged for the yearly subscription.

Vastaus yritykseltä Brain.fm
Helps with focus and relaxtion
I've been using brain.fm fairly consistently for around 18 months - particularly on the days I really struggle with focus. I find myself just aimlessly 'achieving' tasks that have absolutely nothing to do with the productive work I need to be doing while sitting at my desk, then I remember to launch brain.fm. I notice a difference within around 5mins. It helps me lock in to the task I'm wanting to do, rather than mundane things that simply give me a dopamine hit. I've tried it for relaxation a couple of times - if you find the right music, it can really help. It helped massively the first time, and the second time not as much (but I noticed I wasn't vibing with the music / had some distractions that time as well). I recently reached out to support for help with something and they came back super promptly and resolved my issues. Great service!

Vastaus yritykseltä Brain.fm
Brain.fm has been useful for focus…
Brain.fm has been useful for focus sessions, especially when I’m working for long stretches. The science behind it actually makes sense to me, and in practice it works better for my focus than other apps I’ve tried, like Calm.

Vastaus yritykseltä Brain.fm
Since using brain.fm (8 months) i…
Since using brain.fm (8 months) i scaled my ecom brand from 120k to 350k $$$ / month and also added a sweet little 20% in AOV and MRR is also crushing, i listed almost everdyday up to 4-7 hours, i really like the UX aswell, amazing app, to everyone who cant focus and blames it on brain fm or adhd bs maybe you havent find your real purpose yet.

Vastaus yritykseltä Brain.fm
It's work well to me personally
Hi, I have been using Brain FM for around 2 months now. I can say it feels greater than before, but it isn't as superior as I thought, which is understandable. However, the details are a bit difficult to understand, particularly in the activities. Most of them are custom mixes, but I don't understand how two different categories (such as focus and sleep) can be mixed. Another thing I love is how some music sounds really appealing without interfering with my studying.

Vastaus yritykseltä Brain.fm
So far so good
I've signed up 3 days ago, and I really love their science-based music. There is something about the music that calms the mind and helps to focus better. Learned a lot of difficult IT concepts the last couple of days, and I also understood what I learned thanks to using brainfm

Vastaus yritykseltä Brain.fm
I like this Very much
I like this Very much. It helps me a lot while my graduation journey.

Vastaus yritykseltä Brain.fm
Love it
I almost NEVER leave reviews, but BrainFM honestly surprised me in the best way. I have ADHD and spend a lot of time working behind a computer. Last year I bought the Bose QuietComfort Ultra, and for almost a year I’ve been working in complete silence with noise-cancelling on because I could never properly focus with music on Spotify.
One thing I love is that I don’t have to think about what to listen to. You just click your mood or situation, and it plays endless background music that keeps your attention on the task instead of pulling you toward the music itself.
I’ve been using BrainFM for a few days now, and I genuinely look forward to getting back into “the zone” with their focus beats. I even use it at the gym (Focus > Motivation), and for work I switch between Focus > Light Work and Deep Work.
Got the free trial but i'm keeping the year subscription for sure!

Vastaus yritykseltä Brain.fm
I cancelled my subscription 1 day in…
I cancelled my subscription 1 day in advance and I got charged 99 dollars . I wrote to the support email and I havent got back , this is terrible , please dont do the free trial . I havent had a refund

Vastaus yritykseltä Brain.fm
I have been using Brain.FM for over 3 years
I have been using Brain.FM for over 3 years now, and it has been a game-changer. I will have it playing in the background using the Deep-Work mode for all kinds of meetings and focus time.
I see a drastic improvement in how I work when using it compared to using Spotify.
The music is forgettable but you kind of want it that way. It keeps my mind focused without distracting me with lyrics or harsh beats.
It also includes weekly streaks where the longest I have used it, at least once a week, is 50 weeks (so close to 1 year).
Highly recommend anyone to try their free trial out, just make sure to cancel if you don't enjoy it.

Vastaus yritykseltä Brain.fm
Music is good, the price isn't
The music is good, although I don't know if it really does increase concentration to the extent they claim it does. I had a 30 day trial and I was finding it very helpful for studying however I really wish they had an app for windows and not just mobile/mac because using a web player isn't great. It's really good and I did find it useful however there is no way I'm going to fully subscribe as it is WAY to expensive for what it is. I would recommend it if the price was lower. Unfortunate as it is a really cool concept. Also - you can basically get the same experience on YouTube with premium or an adblocker for a cheaper price and way more advantages.

Vastaus yritykseltä Brain.fm
Feel very focused and mindful
I am actually really enjoying brain.fm. I can really get into the zone when wanting to concentrate/work/study. It's very simple to start, simply press play and goes on indefinitely, so decreases time wasting finding music. Also, the 40-minute timer intervals is a great addition to help give you breaks if you want.

Vastaus yritykseltä Brain.fm
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