Ordered 3 items under Order No. #75601 registered 2 of the 3 items as faulty in the returns portal and have heard nothing The e-mail address supplied to contact BOY LONDON is out of date and hav... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The constant updates made my experience more seamless. Regarding the quality of the T shirt, the quality was top tier and the packaging was so welcoming, Thank You Boy London and Thank You too Sophia.... Näytä lisää
Amazing service. Due to 'user error' my delivery failed and the customer service was excellent. Great communication throughout having to deal with the lovely delivery service 🤯where they did their be... Näytä lisää
Had an issue with DPD delivery and my t-shirt being taken by someone. BOY were brilliant in organising a replacement item, no hassle, and very promptly. Throughout the experience and after sales for... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Discover the latest mens and womens urban clothing with BOY London today. Keep up to date with the latest streetwear styles. Visit the Boy London site for more.
Yhteystiedot
Whitechapel Road 113, E1 1DT, London, Yhdistynyt kuningaskunta
- 020 7247 0089
- info@boy-london.co.uk
- boy-london.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Item ordered and stated in-stock and…
Item ordered and stated in-stock and then was told out of stock after payment
Much better quality than I thought
Very good products with no charge for…
Very good products with no charge for delivery.
I order a sweater hoodie and jogger I…
I order a sweater hoodie and jogger I ,don’t know what to say , the package outside came in is in good condition, but inside the bag the black boy london tag is damage and look like someone cut the tag , nothing serious
Love this brand
Love this brand. High quality material, great fitting and makes you feel like a million dollars
I bought the Eagle Blossom t-shirt in XXL
I bought the Eagle Blossom t-shirt in navy and the Myriad Eagle Three-Dimensional t-shirt in pink and grey. I am very pleased with how quickly they arrived (I live in Philadelphia, Pennsylvania, USA) and the quality and sizing of the shirts (I wear an XL in US sizing but find that UK/Europeans XLs are often too small for me--that was not the case for these BOY t-shirts--thank you!). The designs are inspired, as well. I do wish, though, that the Myriad Eagle Three-Dimensional t-shirts were accompanied by photo showing the three-dimensionality of the printing--it's something you don't perceive from the front so I was surprised (not entirely pleasantly) when I received the t-shirts. Another note has to do about the price of shipping: $60 for shipping from the UK to the US is extraordinarily high; I often buy from UK and European sources and the pricing for shipping has never been more than $30; indeed, it's often free. Finally: I wish there were more offerings for t-shirts in colors other than black, white, and grey. With all of this said, I am a great fan of Boy London (I have been since the '80s) and I'm pleased with my purchases.
Clothes were stained, exchange took 28 days... and was stained. Also.
Had a clothes haul from Boy London. Spent £225 and ALL the white T-shirts they sent me were COVERED in stains. It's so gross. They clearly have no quality control set up. Why would you send people clothes like that?
I've sent the clothes back now. I'm waiting for an exchange and them to pay the return postage fee. I'll update this when Boy London have cared to comment and apologise because they haven't responded to my email yet.
EDIT: 2 WEEKS LATER, this company hasn't responded to 4 of the emails I've sent them over the past couple weeks. Getting worried because I sent back roughly about £180 worth of clothes that I KNOW they've received (thanks to track) and I've heard nothing from them.
UPDATE 2:
I called them and they're claiming they never received my return and that they never received any of the 3 emails and 2 webform messages I sent them. I'm waiting for a response but it looks like I'll have to take legal action against them.
If this tells you anything, it's that Boy London is an ingenuine company and will screw you over
FINAL UPDATE:
After the call, I received an email confirming yes, they did receive the clothes and they'll send me the exchange right away. A few days later I received 1 of the 6 items they owed me.
5 emails and 2 phone calls later I have now received all the exchanges plus the postage fee but it took 28 days and A LOT of complaining. If I hadn't continously called them and put them on the spot, they wouldn't have done anything at all due to their massive "backlog of emails" - their words.
The sad thing is all the white tshirts I received have stains on. Not as stained as the ones I sent back but still pretty bad. After all the hassle I really can't be bothered to keep chasing them so I'm going to take the loss.
I can't understand how this company is so highly rated but all their reviews are really old. I hope you read this and know that this is what things are really like as of July 2022. Maybe the company is under new management, but it sucks now.
They gave me a 15% discount code as an apology but I'm not dumb enough to shop with them again and you shouldn't be either
The website is user friendly and the…
The website is user friendly and the quality of clothing is high quality unlike other brands. My orders where delivered by DHL and they ensure the address was correct and they were delivered within the time frame expected.
It’s not nice I give the order I don’t…
It’s not nice I give the order I don’t receive nothing
They take many and don’t send nothing
What better present for my PSB fan…
What better present for my PSB fan husband than a BOY London cap as seen on Chris Lowe. Quick delivery and great quality. Would definitely recommend.
great product from iconic brand BOY
great product from iconic brand BOY; efficient service, beautifully packaged and fabulous quality
Bad experience
Bad experience. First time shopping with BOY LONDON ordered a sweater for my daughter for an event received shipping conformation then received an email stating that the item was not available just days before event not happy to have to source new outfit terrible service.
I orderd a XS by mistake
I orderd a XS by mistake. I sent back for an exchange For XL. I recieved an email on 31st March confirming a new hoodie had been sent. To date ni exchange, no communication, nothing! RIP off merchants buyer beware!
Wrong item sent
Wrong item sent.
Update: I called customer service and they informed me that the wrong picture was used in the original listing. Adding one star to this review as the customer service agent was really friendly and helpful.
Great design - just make sure to hand wash
This is a great looking, good quality t-shirt with a fantastic design on the back
Just be careful to read the washing instructions and do hand wash it!
My son put his in the wash basket and I made the mistake (second time of washing - just wasn't paying attention as I'd hand washed it previously), of putting it in an ordinary wash.
If you do this, the raised felt on the back design WILL come off.
I felt so bad I bought him a new one to replace the one I ruined and won't be making the same mistake again!
It does look great on and is very well made
Great service and quick delivery too
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