Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

They suck you in with a 14 day free trial, that you do,so you can open a document that was sent to you, the monthly charge is then $17, you cant get into your file because it doesnt recognise your ema... Näytä lisää

Saanut 1/5 tähteä

total scam! even with no upload traffic and just some data being deleted accounts get limited and finally locked. - most likely short after the monthly payment has been processed. support or... Näytä lisää

Saanut 1/5 tähteä

Whilst a relatively good system, their customer service is woeful and their subscription a complete scam. If you pay in advance for a year any other company would treat you better than monthly s... Näytä lisää

Saanut 1/5 tähteä

Nessuna stella..non pensavo che esistessero truffatori del genere.. e che permettano a certi individui di fare pubblicità su internet senza censurarli subito.. ricevuto 3 oggetti che varranno 10 euro... Näytä lisää

Yrityksen tiedot

  1. Verkkoyhteistyöalusta

Yrityksen kirjoittama

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more. And visit box.org to learn more about how Box empowers nonprofits to fulfill their missions.


Yhteystiedot

1,2

Huono

TrustScore 1/5 tähteä

285 arvostelua

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Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

After you signup they tell you the scam

After you signup for a plan that states unlimited storage. it shows you in the underlying console that you are limited to 1tb per user. Total scam. 1TB?? even other providers are giving much higher for less cost. Just state the 1TB initially with it's value.

29. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

1 schifo voevo fare un regalo a mio…

1 schifo voevo fare un regalo a mio nipote sono 1 pensionata con la minima per me era un sacrificio spendere 45 euro e manno mandato troiai del valore di 6 euro 1 schifooooooooooo

4. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Lack of professionalism and support…

Lack of professionalism and support from EVERYONE I came into contact with for Box was astoundingly bad. Right from my first sales call the person not showing up for the meeting, to lack of support, no responses to email and then igonring a trial cancellation request (actually, two) and charging despite request to cancel being within the trial period, and then telling me a refund was a courtesy, rather than a legal right. I was trying to find a product for 65+ users, and will NEVER use box again.

13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Necesitamos saber algún método para denunciarlos

Necesitamos saber algún método o dirección fiscal de esta empresa de ESTAFADORES, comparmos una caja de 50 € de productos electrónicos y nos han entregado una con un pela patatas, un reloj que no funciona, una caja vacía y un recorta pestañas de los chinos.
Por favor, si alguien ha podido emitir una denuncia, que haga el favor de darnos la información de la direccion fiscal de esta "empresa" o mafia...

25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

BOX IS A SCAM

Went for "free trial" on April 3, 2024.
When the Box app failed to open a file, I immediately canceled. Less than 14 days later, Box took $540.00 out of my banking account. DON'T GIVE THEM ANY OF YOUR CREDIT OR DEBIT CARD INFO. BOX will screw you, you can't call anyone at Box by phone and speak to a real person.

15. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

3 users mandatory

I used Box.com for over two years… until recently. It’s a scam if you want more stargaze than the free, 10mb. When o went to price membership it stated an acceptable amount but when I went to checkout it stated over $21 a month for 3 users ? Um, I’m one user… no option for that. Zero. Their excuse is that they only allow 3 no less. Um ok, back to Dropbox because this company scams you into buying a plan that has a mandatory 3 user cost. Sorry that’s unethical and it makes zero sense for all self employed and freelance people out there. Who comes up with these ridiculous business practices? Seriously don’t waste your money.

10. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

What an atrocious organisation to deal…

What an atrocious organisation to deal with!! I have an open ticket with this incredibly incompetent organisation that has been going on for months. Each time I receive a request for information that has been given in the previous ticket and no apology, no acknowledgment is ever given that they’ve even bothered to read the previous email. I’ve asked for it to be lodged as a complaint and been ignored and still asked for ‘what’s the company name you want on the account’.. incredible..

I would NEVER use this organisation with my public employer and more fool these incompetent people that they can’t be bothered to exercise a little brainpower, actually do they have any to utilise? If so I have yet to see the exist of any.

This organisation obviously fleeces individuals who are looking to increase storage and then can only pay for a business license and pay for 3 users (knowing they’ll only ever use 1).

An atrocious business that should never ever be underestimated in its quest to employ the most incompetent people and run as badly as possible.

Update:
I asked them to not upgrade until the issues had been resolved and found myself sent an invoice, the next day (email sent overnight) I get an email invoice .. I ask for it to be cancelled until resolution and guess what.. more emails back and forth and still no cancellation.

Someone named Racquel (a supervisor no less) who assures me ‘everything’ will be dealt with but still can’t seem to read my email to say remove my account from the upgrade .. the sheer lack of accountability and competence is astonishing..

Stay well clear.

1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolute scammers

Absolute scammers, used their system once in 12 months. Then without any prior notification they take $990 from my credit card. I contact them within 3 days of this and they advise they can’t refund or cancel a subscription midterm, although it’s only been 3 days since the renewal. Absolute wa-kers

14. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Supporto tecnico inesistente

Utilizzo Box da diversi anni, in versione gratuita. Ha sempre funzionato egregiamente. Tuttavia adesso diversi files hanno iniziato a sparire dalla copia locale del mio PC, su Box. Questo è grave. Ma è ancora peggiore l'aver scoperto - tardivamente - che il supporto tecnico di fatto non esiste.
L'unica forma di supporto è la community, dove nessuno del supporto ufficiale risponde. Aprire un ticket non è possibile, puoi solo scrivere un post che verrà ignorato e nella migliore delle ipotesi ti verrà risposto da altri utenti... che dicono di avere lo stesso problema.
Un servizio del genere completamente privo di supporto per conto mio è da evitare nel modo più assoluto.

10. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Truly the worst customer service I have…

Truly the worst customer service I have ever come across. After scheduling a zoom with Mowmita a customer service person at Box, not only did this person fail to show up to the zoom, not give any notice whatsoever of not being able to make it - when this person finally resurfaced and got in touch, the excuse given was a joke. Claiming a very bad cold they said they had to decline the zoom - declining means notifying someone and this person did not even bother to do that. Then when I responded and said sorry to hear that but it would have been nice to have been told rather than sit on a zoom waiting - this person never even responded, didn't try to re-arrange, and now 6 days later I have heard nothing. This level of emotional and professional immaturity is shocking. time to find another company as clearly Box does not care at all about their customers. just look at all the negative ratings they get and they still cannot show up in a simple and courteous manner with customers. Pathetic, disrespectful and unprofessional.

26. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Subscription issue resolved swiftly and professionally

We have been Box.com customers for many years. The experience has always been first class. Unfortunately we missed an email reminding us of our annual renewal and didn't cancel some seats before renewal date. We notified Box after the annual charge had been taken and our issue was dealt with by Ronmary Saniel. The service we received from Ronmary was excellent, they were professional and courteous. They swiftly raised the matter with the subscriptions team and our issue was resolved. We remain very pleased with the whole Box.com experience.

25. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Customer Failure

At renewal, we sought to reduce the number of users by 3. We got the run around on how to do that. As a result we provided notice of the reduction 29 days before renewal. The "Customer Success" agent refused to accommodate, even though the 30 day notice would have required notice on New Year's Day. Well, we just provided 330 day notice of termination. No way to treat a longstanding customer. Run away. There are many other options.

24. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I signed up for a 1 year agreement that…

I signed up for a 1 year agreement that included secure file transfer and esignature. I could never get the esignature to work and the customer support couldn't help me. I informed them that I wouldn't be continuing after my subscription ended and they autorenewed me anyway and now are telling me they won't refund me the money. They truly don't care about their customers. I would stay clear of Box.

23. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

17 GB folder consummes over 50GB space

50GB allowance, only synching 17GB between machines but whole allowance is gone. My main machine stopped synching due to excess usage, but no notification sent, so basically the automated backup on which I thought was being done automatically in the background never happened.

I am now in the process to move to move my content to Onedrive.

Service was free but failed to deliver expectations.

12. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Run run run

RUN AWAY ! Yes YOU, stop considering Box, RUN AWAY !

Why:
"Unlimited storage" is a lie, the limit is 1Tb. The information is not available anywhere and Box doesn't warn you that you're soon reaching the limit. When you reached 10Tb you can't upload, and if you delete old files to make room it doesn't reduce your used storage, you have to beg on the forum or by email to have your used storage recalculated. Adding new users is super easy and they actually trick you with the UI to take more than you need. Reducing the amount of your user has to be done by email and it takes months during which you continue paying. Technical support doesn't exist. If in doubt of this statement please visit the forum where this fact can be witnessed. Emailing or calling is not better. After all this I finally decided to undertake the painfull process of moving all our company data to another cloud provider. It's going to take us ages and we will loose money, I wish I made the right choice from the start. Don't be like me don't be silly, get Dropbox or anything else.

11. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst ever experience

Worst ever experience, confirmed iphone 15 order and details were over checked again but after 7 days when I was expecting delivery says apologies, unfortunately they don't have stock, incompetent and irresponsible company, no one is even ready to contact me.

10. tammikuuta 2024
Oma-aloitteinen arvostelu

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