in immense emergency i had called POS Nation and I had the opportunity to speak to Mr Saumil Shah and I had best customer service experience. Mr Saumil Shah is very Knowledgeable and ready to help. It... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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I had several questions today and TREVOR was awesome. He listened intently to fully understand my questions and tackled each question with a very professional attitude. He was awesome and able to exp... Näytä lisää
Crystal found the solution to our problem and was excellent. The problem is that it took multiple weeks and a handful of techs until we finally got to Crystal who ACTUALLY fixed our issue. Hire more p... Näytä lisää
Customer service was excellent! I had a problem with a power outage on an extremely busy Saturday night with Bottle POS not connecting to the internet. Saumil was very patient with me while I was bu... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Bottle POS is a cloud-based POS system built specifically for liquor stores. Bottle POS was created and designed by liquor store owners to tackle the day-to-day challenges of running their stores.
Yhteystiedot
Atlanta, Yhdysvallat
- 877-381-4087
- sales@bottlepos.com
- bottlepos.com
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Technical Support
in immense emergency i had called POS Nation and I had the opportunity to speak to Mr Saumil Shah and I had best customer service experience. Mr Saumil Shah is very Knowledgeable and ready to help. It would have not been possible to achieve the data without his help. We are always ready to complain but this time i would be more than happy to appreciate help and support from Mr Shah. He deserves promotion.
I specially thanks manisha for her kind…
I specially thanks manisha for her kind and accurate service. Today she helped me to fix my bottle possible query very quickly. Kindly note her great work.
I thought this was going to be a good…
I thought this was going to be a good system. It was easy enough to operate, but now I am finding all kinds of problems. Number one problem I have is Customer Service is difficult to understand and not patient and rude and in turn it is making me not patient and rude. Too many things I cannot adjust to make work for me and too many things I need that the system cannot accommodate. Very Disappointed 3.5 months in.
Payment processing
I’ve been using Bottle POS for the past few months. The software itself is user-friendly, but I’m having ongoing issues with processing fees and the deposits going into my account are not what I originally agreed to.
I’ve contacted the credit card processing department several times, but I still haven’t received a clear resolution. Unfortunately, the support staff has been rude and unable to properly explain or address the issues.
I recommend that all business owners closely monitor their accounts and statements.
I am very happy with services given by…
I am very happy with services given by Bottle POS
Pretty impressed with their POS
Pretty impressed with their POS, and customer support is top notch when you need to make any changes, learn anything, or get things imported
Peyton was by far the best customer…
Peyton was by far the best customer service rep I dealt with at bottle pos. If you’re lucky enough to have him, you’re in good hands. I can’t honestly say that for everyone esp after 5pm. Peyton is 11 stars out of 10
Yes it's a good company
Fixing one issue just causes another
Fixing one issue just causes another. The system doesn't sync well with my phone-really frustrating.
Customer service was excellent
Customer service was excellent! I had a problem with a power outage on an extremely busy Saturday night with Bottle POS not connecting to the internet. Saumil was very patient with me while I was busy with customers and he walked me through solutions to fix the issue. Everything was working great after that!!
The tec support guy is very polite and…
The tec support guy is very polite and helpful I guess his name is Saumil I hope every time he picks my call
Nice service & fast help excellent…
Nice service & fast help excellent technical support
Its Grate customer service real Fast…
Its Grate customer service real Fast service also Saumil Shah is the grate person to slove all problems
We were forced to 'Go Live' after our…
We were forced to 'Go Live' after our old program crashed and left us hanging, and we had to close our store! After chatting with other tech guys, we were given ROSHAN!!! OMG! He was AWESOME! He was quickly able to get us up and running and SAVED US! He was SOOOO helpful to us, and answered every question we asked! Great guy with a lot of help!
Hope if we ever need help again we can 'Request' his professional help again! Thank you, Thank you!!!
Great help and customer service from…
Great help and customer service from Saumil. Keep good work going.
Sam eliminated the issue immediately
Sam eliminated the issue immediately. Polite, and easy to work with.
Amaan
Amaan has gone above and beyond the call of duty the past few days helping us with our POS issues. He was patient and very knowledgeable! Amaan is a great asset to your company!
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