FodaBox Arvostelua 

Ordered two wedding cakes. We needed vegan and gluten free cakes and found that Fodabox could deliver both. The cakes were very reasonable in price and delivery was really quick. The wording on the cakes didn’t meet our exact requirements but that wasn’t a problem. I spoke to a really helpful gentleman called Alan who was really great. He took the details of the wording and passed information to the bakers.
When the cakes came there was a slight issue but again Alan sorted it out super quickly and efficiently and the problem was resolved.I can’t fault their customer experience and would definitely use them again. The cakes were lovely and tasty too. Thanks Fodabox and Alan.

Do not order from here. Paid for the box but it never arrived and no response from customer service.

The box I ordered from them was fine but they have just started sending me spam emails when I never asked to be on any mailing lists.

I was so disappointed consider the cost of the chocolate box was over £30 I didn’t expect a lot more. You got 8 bars but they were not all different ones some were the same. I ordered 2 boxes for separate presents and it all came in 1 box they sent me another box but it was a flat black box with a next day delivery sticker on it and tape over the front so I was not able to use it. Just be careful if you are going to use this company. I won’t be using them again.

Do not recommend this company. Ordered something as a gift for Christmas - the website said it would arrive on time, it’s not even made it by New Year’s Eve. Hopeless

First time ordering from their website and from all different items maybe 1 item tasted nice (nuts)

Avoid. Very disappointing. I specified a date for the gift to be delivered to a friend on their birthday. Being overly organised, I arranged the delivery weeks prior, but instead of following my order details and delivering it on the specified date, they delivered it early. 3 weeks early. My friend isn’t even in the country at the moment so the contents will likely be spoiled by the time she returns, not to mention no surprise for her birthday.
When contacting Support over this they clearly didn’t care that they’d messed up.

I ordered a Christmas dinner for my elderly parents. The advertising claimed it was all vac packed fresh ready to heat on Christmas Day. When it arrived it was frozen solid. The packaging said not suitable for freezing which caused confusion and implied the product had been inadvertently frozen in transit. Needless to say my parents were then afraid to eat it.
On contacting the company they said their products were dispatched frozen to defrost in transit. At no point during advertising or ordering did they say this.
Don’t waste your money

Bought a Christmas cake which cost £35.00 plus delivery. Quality wasn’t good and several family members didn’t like it at all. I could have bought something much nicer locally for half the price. Won’t be using again.

Not sure how much my gift buyers paid so I can't comment on the value ratio, but I received a espresso martini gift set for Xmas of the in laws

The set randomly includes:

2 Potato Vodka 50ml
2 cold brew coffe liquer 50ml
1 500ml cold brew coffee
16 pods of tassimo espresso (?????)
Sugar cane syrup
Shaker but no strainer.

NO instructions or recipe.

Can not find this gift set on their website so their is no way to find out what the pods are for or how to use them. No videos which show how to use my set.

Reckon the in laws got ripped off.

Cake was delivered to wrong address without my name on the label. When I did get it, I found it was a Bakerdays product. On the Bakerdays web site you can buy the same cake for £5 less. Fodabox have a fulfillment company next door - Fodafilment. So I guess they seem to have a nice sideline in selling on products from Fodafilment's clients at a mark up

Ordered box for Christmas and yodel said delivered but it wasn't. Company refused to give me a refund

Avoid!!! Arranged gifts for birthday present. Confusion, poor communication and one item hasn’t arrived! Be warned - may appear to have nice products but awful customer experience :(

I bought an £50 mystery box with items close to sell by date. They said it would contain items to the value of upto £150. What they sent was 2 £20 mystery boxes value £80. I sent 2 emails to ask why my box was near less than half with no response. Customer services are a joke. Refused to respond to my complaints

One star would be over rating them.
Received an overpriced gift of some small craft beers and very small (sample)
packets of snacks. The snacks were pretty poor, and crispy chorizo was far
from crispy, but chewy. There was one made of duck fat, and it tasted just
what you'd imagine duck fat to taste like - fatty and horrible. I was told that
one brand were artisan crisps, but I recently saw a very large packet of them
in Morrisons for just over £1. As for the craft beers, my son makes better out
of kits.
I complained to customer services and was told that they'd sort something
out. They never did, so contacted them again and was told that they'd decided
not to sort anything out. I asked to speak to the boss, Andy Lawson but was
told that he did not speak to customers.
A quick chat with my mate google obtained Andy's personal mobile. He
seemed a bit surprised at my call, but after a long conversation, he offered to
send me some of his favourite craft beer
As the song says, I'm still
waiting

I have a Spice Kitchen Spice Tin - Masala Dabba - bought at the Good Food Show last year. It is very good quality and I use it frequently. My son likes it and I looked on line for one for his upcoming birthday but all the Spice Kitchen ones come with spices. He has his own collection of spices. Fodabox had an empty spice tin by Spice Kitchen at a good price. It was delivered promptly and I will use the company again.

Sold fathers day delivery and by Wednesday they still haven't delivered. They didn't even ship until the Monday after fathers day so it was never going to arrive. Offered a £10 voucher which is pointless if you never want to shop with them again. They seem oblivious to their legal responsibilities to deliver on time if offering a specific day delivery. When complaining they then just cancelled the order and sent it back. Only excuse given was they had a lot of orders but their poor business planning and managing how many orders they can take and actually deliver should not fall on the customer to explain to their loved ones that their fathers day gift is nowhere to be found.

Saw these lovely boxes online and ordered one. I will say I have only scored 4 stars because it didn’t arrive on time and I wasn’t kept updated with the delay. Having said that the box is lovely and the products inside are really special. My hubby loved his present. I would defo order another hamper from this company.

Just received my first delivery from Fodabox and I am absolutely made up. I had been trawling through overpriced ready made hampers online before finding their website. It allowed me to select all products individually (drinks, confectionary, snacks, and even things like pesto and curry sauces.) All from unique indie brands. It arrived beautifully packaged in a stylish black cardboard box so I don't even need to find a hamper to put everything in- absolutely brilliant. Thank you. They also rang me before delivery as one product was a day late in stock, I really appreciated their attention to detail. Will be using again

Recently had a problem with a order that was swiftly rectified by Stephanie, great customer service from her, couldn't have been nicer, keep up the good work