Very happy with my purchase. Dress fits perfectly, is well made and best of all unusual. Delivery was quick considering I’m in Australia. Will definitely, look to them for future purchases. Pina
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I would like to give zero stars. Never used a more frustrating customer portal - woul not load the items the the cart, made me load them individually, then only make the most expensive delivery opt... Näytä lisää
Yritys on vastannut
Bought from Kendra Scott in America. I was reluctant reading reviews, but had no communication issues when checking order had been received, was able to track & delivered on time. I think maybe... Näytä lisää
I'm living in French Polynesia and it used to be hard finding online stores shipping to me. For a long time I had to use the US mail boxes of fowarding companies with expensive shipping rates. Wi... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
BORDERFREE Unlimited global access, one seamless fashion platform: welcome to today’s Borderfree. Effortlessly delivering worldwide design to your front door and eliminating the inconveniences of global shopping — the refreshed and relaunched Borderfree exists for the joy of fashion and connection. With just a few clicks, you can shop like a local anywhere (think of Borderfree as your fashion boarding pass to everywhere, all at once). From Tokyo to Milan, London to New York, we are home to 200+ leading global brands — including luxury department stores, contemporary labels, athleisure leaders, big names in beauty, and the newly-discovered independents you can’t believe you’ve never heard of. TRUST SAFE & SECURE Your safety and shopping experience are our #1 concerns. Thanks to Global-e, you can shop on Borderfree with confidence and peace of mind! Global-e’s reputation for E-commerce security ensures a reliable and safe checkout experience while also ensuring you get special offers from the brands you know and trust.
Yhteystiedot
Madison Avenue 292, 10017, New York, Israel
- borderfree.com
4,3
Erinomainen
424 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It was my first time using BorderFree…
It was my first time using BorderFree and my experience was efficient and without any problems. While I was hesitant I would absolutely use this site again
10. tammikuuta 2026
Oma-aloitteinen arvostelu
Prompt and Clear Communication All my packages were delivered and…
All my packages were delivered and received in good condition and promptly
12. tammikuuta 2026
Oma-aloitteinen arvostelu
I had an excellent international online…
I had an excellent international online shopping experience. The website was easy to navigate, prices were clear, and the checkout process was smooth. Communication was timely and helpful, and my order arrived safely, well packaged, and on time despite being shipped internationally. The product quality met my expectations, and the entire process was stress-free. I would definitely recommend this store and shop here again.
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Very easy and secure.
Very easy to order from.
The shipping is incredibly fast and secure and all fees are included in the prices such customs.
Would highly recommend!
Will be using them again in the future.
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Terrible Terrible Terrible
Terrible Terrible Terrible
Worst customer service I’ve ever had to deal with they just push you straight to the company you bought the product from. I’ve been waiting 2 months no update just horrible
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Borderfree
Hello,
Thank you for your review.
We're sorry to hear your query has not been resolved- please note our team provides internal assistance to the retailer, and that all queries are handled by their team directly.
We have reached out via Trustpilot for further contact details to ensure your concerns are forwarded to their team to address as required, and we look forward to your update.
Kind regards,
Borderfree
Placed order back on the 24th Nov
Placed order back on the 24th Nov, chassed order in Early December as had not been charged to my credit card, payment went out of my card on the 12th December, no sign of item (christmas present) called them again on the 20th December, they where vague about my order but said they would refund me as they couldn't find the tracking on their own item, called again to day the 2nd January, requesting update on refund, did not get informed response (she had no idea) said was going to transfer call. of course it went dead. called credit card to initiate fraudulent transaction. awful company
Update if anyone can understand the gibberish that borderfree have replied with would be helpfull
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Borderfree
Dear Noel,
Thank you for your review.
We're sorry to hear your query has not been resolved- please note our team provides internal assistance to the retailer, and that all queries are handled by their team directly.
We have reached out via Trustpilot for further contact details to ensure your concerns are forwarded to their team to address as required, and we look forward to your update.
Kind regards,
Borderfree
Great business model
Your business and processes worked out perfectly for me. It was a pleasure to look at various overseas websites of companies that I didn’t know or know much about here in the USA. Great variety and I received my order very quickly. Thanks!
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Borderfree
Hello,
Thank you for your review- we're glad to hear your order arrived on time.
Kind regards,
Borderfree
Excellent services
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Borderfree
Dear Natal,
Thank you for your review- we're glad to hear your experience was a positive one.
Kind regards,
Borderfree
excellent services
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Borderfree
Dear Jesus,
Thank you for your review- we're glad to hear your experience was a positive one.
Kind regards,
Borderfree
Arrived much faster than I thought it…
Arrived much faster than I thought it would
3. joulukuuta 2025
Oma-aloitteinen arvostelu
The returns process is deliberately…
The returns process is deliberately designed in a way to make it extra hard - no lable easily available, you need to send an email, then enter a chat where if you are non-active for 1 (!) min, you are kicked out and then they issue a label that you need to pay for. sorry to say, but this is completely subpar on what a proper customer journey should look like in today's world
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Borderfree
Dear Jacob,
Thank you for your review.
Please be assured that we will forward your feedback to the retailer's customer support team.
Kind regards,
Borderfree
The quality and the beautiful ítems…
The quality and the beautiful ítems are notorious, the servicié os very good
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Borderfree worked well for ne…
Borderfree made my purchase into one stop shopping. Then my order came 2 days early! Only wish they would expand to more British, Canadian and US department stores...
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Very convinient
Very seamless,convenient and the order was correct and received in good time
26. marraskuuta 2025
Oma-aloitteinen arvostelu
All Good
My products arrived quickly and in good condition.
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Everything I have ordered has arrived…
Everything I have ordered has arrived and ahead of the time slot given.
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Highly recommend
Highly recommend, seamless experience from start to finish.
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Borderfree
Dear Kim,
Thank you for your review.
We're happy to hear your experience was a positive one, and look forward to assisting you again soon.
Kind regards,
Borderfree
My dress hasn’t been shipped 19 days…
My dress hasn’t been shipped 19 days after i ordered it and my e-mails were not answered. At this point I just want my money back …
9. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Borderfree
Dear Aliz,
Thank you for your review.
We're sorry to hear you have not received a response from the retailer directly.
We have reached out via Trustpilot for further contact details so that we can forward your concerns to their team to be addressed- we look forward to your response.
Kind regards,
Borderfree
Vastaus yritykseltä Borderfree
Dear Sue,
Thank you for the feedback.
We look forward to assisting you again in the future.
Kind regards,
Borderfree
Vastaus yritykseltä Borderfree
Dear Enav,
Thank you for taking the time to update us.
We appreciate your feedback and hope to assist you again soon.
Kind regards,
Borderfree
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