Bonefish Grill Arvostelua 

We have always loved the Bonefish Grill but the last two visits have been disappointing. While the service is still great, the food preparation has gone downhill. The fish was overcooked, dry and charred on the grill until the "grill marks" were actually burnt and not edible if you don't like burnt food. The brussel sprouts were overcooked and the salad was skimpy. Alhough it is still reasonably priced, the Bonefish is probably off our list of restaurants to go to. While there are higher- priced places to go to, a mid-level priced one is not much of a bargain if the food isn't good or enjoyable.

Had the chillean seabass and loved it. Really surprised it doesn't have better reviews.

Love this restaurant for clean eating and will be back :)

This is our go-to restaurant in Las Vegas for a delicious, unrushed dinner, especially to bring our guests. Reservations are easy to make & confirm. We enjoy being served by our regular waiter, Ben, who.us always professional, pleasant, attentive & helpful. The wait staff are equally friendly & professional. The food has been consistently well prepared & delicious, with very generous portions. The selection of choices is varied. The food is always delivered in a very timely fashion. The Manager, Chelsea, greeted us warmly & told us that if she could make our visit more pleasant, to let her know. She came by our table several times.
Dr. Mitchell Forman
702-354-6234

We when here back in the summer. We got up left. We decided to give it another try. Still bad. Service we the worst. I saw people sending back food also. We couldn’t get waited on at the bar either. We sat down Wehrmacht out waiter came over I told about our last experience and that made not difference. Long story short we paid for our drinks and left. And I waiter did not care. NEVER AGAIN

Visited Bone Fish in Collierville TN on 1/27/24. Ordered the Fish and Chips and when it came out I tried to cut it with my fork and it was tough and rubbery. I then cut a piece out of middle and bite into it and instantly spit it out. Was all rubbery. Didn’t make a scene or nothing just let the waiter know and told him I could not eat this. He offered me to order something else but I declined because at this point I had lost my appetite. When bill arrived item had been removed. I paid the total bill that remained and even tipped waiter well. My major complaint of the whole ordeal was that no manager approached me during our whole meal. No one ever came back after the initial waiter apologized. Only to drop off bill and some deserts we ordered to go. Poor management experience!

Service was excellent. Most servers try hard to be nice and pleasant. Sara, on 1/25/24, in Belair, Md, not only looked like a nice server, she was just that. Showed up quickly, suggested all the good stuff. One member of our party was hard of hearing. Sara was more than gracious to his needs. Next time we visit Bonefish, we well call ahead to see if she is working.

For the past eight years, I have been living several miles from Bonefish on 75th St. and Cortez. I along with at least nine of our extended family, eat there only occasionally because, the food is excellent, but, it is always uncomfortably cold. The staff says they know about it, but can’t control the temperature, even the many fans have to stay on. As it was in the 50s today in Florida, my guests and I thought we’d give it another try. Even wearing our winter clothes we were chilled. Also, the restaurant was quite empty. Perhaps others also feel it is not a cozy winter destination?

Stood in line for 60 minutes 12/02/23 to purchase $100 gift card( 2 bonus cards included)! One greeter seating people, answering phones and handling my transaction so I was patient. Then I spent a fortune to mail the cards with tracking.
Recipients were delighted and went to their local Bonefish Grill in Ocala only to discover that the gift card had been declined without explanation.
I contacted the place where I purchased the cards. On hold for over 30 minutes to speak to the manager who preceded to tell me he was busy and to send copies of my receipt and he would get back to me. So after having waited with no response I sent the information to the main service department, and still have not heard anything back. I am beyond disappointed with this company.

The food was phenomenal and the staff was very friendly and kind. We’re celebrating our 39th Wedding Anniversary. Thank You for everything

I am deeply disappointed with my recent experiences ordering food from bonefish. This is the second time I have ordered from them, and both times the quality of the food has been nothing short of horrendous.

Firstly, let's talk about the Imperial fish. I don't even think it was fish. It felt like I was biting into a piece of brick! The texture was so tough and chewy, and the taste was nowhere near what it should be. I was expecting a delicious, tender fish, but what I received was a complete disappointment.

Next, the Cajun pasta. I was excited to try this dish, as I am a fan of Cajun flavors. However, the pasta was absolutely horrible. The flavors were off, and the overall taste was just plain awful. It was evident that no effort was put into ensuring the quality of this dish.

I have decided that this will be my last time ordering food from [Restaurant Name]. It is clear that they do not prioritize serving quality food to their customers. I strongly believe that they need to shut down until they can improve their food quality.

I hope that this review serves as a warning to others who may be considering ordering from bonefish. Save your money and your taste buds, and find a different place that values the satisfaction of their customers.

Bonefish use to be our fav place to go. Last time we went the food was completely mediocre. This time, horrible.
Ordered draft beer to start evening but was told it was out of stock. Asked and was told the other draft beers available. Server came back and said that selection was also out. Seriously?
Ordered bone-in pork chop special with a fontana cheese Marsala sauce. Received three pieces of dry over cooked tenderloin pieces which nothing on top. Pieces were inedible. When I addressed the issue was told the menu had changed but the menu they gave me had the bone-in item. The mgr said they had bone-in available and when served it had no Marsala sauce either. We should have been comped something but got nothing. Probably never go back. This was our fav place. Issue occurred in Gainesville, Fl location.

Bonefish Grill (Clearwater location) consistently has delicious food, and extraordinary staff. Their main priority is making the customer happy … and it shows. I’m a weekly regular for curbside pick-up and VAL always makes picking up my dinner a great experience. She is professional, friendly, polite and a Superstar.

service has gone downhill. After a terrible mother's day brunch experience in which we were at the restaurant for almost 3 hours (even though we had a reservation). We had received a $25 gift card for our trouble but it was only good for a later date. My wife and I went back for brunch and were among the first there. Took quite a while to get our food. Both of our orders had missing items. Won't be going back anytime soon.

The grouper was tough. Overall the food was average at best. My guest and I voted, we would never return When you spend $150 including tip on a meal w/o drinks, one expects to leave saying, that was the best meal, can’t wait to go back. Through the years, I have always been able to tell if a restaurant is struggling and then it Closes. Sad, Sorry :(

Total trash restaurant now. Wife and I went because it USED to be a great restaurant. We got fish and chips at the Loveland, CO location. It was so damned greasy, I have never eaten anything so greasy in my life, but the taste wasn’t horrible so I made myself down it. As I write this I sit curled up in the fetal position on the toilet hoping to extricate this demon from my carapace. Horrible pain. God awful. I will NEVER EVER visit Bonefish again in my entire life. Awful. Whoever is the CEO should be removed. Running a once-good restaurant into the ground. I am in so much pain.

The food was good, but the service was horrible. We waited forever between courses, and the server did not check in to see if we needed more cocktails, water, etc. The bill would have been more for her and her tip, as well as Bonefish Grills' bottom line, but she never checked in with us to see if we wanted "another round". We let her know we wanted dessert, but with few options available, she still took more than 15 minutes to check back with us on our orders. I have been a server, and as a result, I'm usually tolerant and tip up 30%. No way would I have done that tonight!

Dear Bonefish Management,

I am writing to express my disappointment and frustration with the recent experience I had at your establishment. As a regular customer of Bonefish and someone who lost his wife recently after 40 years, sometimes I dine alone. I was shocked and dismayed by the way I was treated when I requested to sit in a booth.

Upon arriving at the restaurant, I politely asked the hostess if I could be seated in a booth. I made it clear that I was willing to wait for a booth to become available, as I understood that they might be occupied at that moment. However, I was taken aback when the hostess outright refused my request, stating that booths were reserved for parties of two or more.

I find it highly unfair and discriminatory that I was denied the opportunity to sit in a booth simply because I was dining alone. This policy seems to imply that solo customers are less deserving of comfortable seating options, which is both discourteous and alienating.

To make matters worse, the response from your management was dismissive and unhelpful. Their suggestion to make a reservation next time if I wanted to be accommodated completely misses the point. Dining alone does not make me any less of a valued customer, and I should be able to enjoy the same seating options as any other patron without having to jump through unnecessary hoops.

I have always appreciated the quality of food and service at Bonefish, which is why I have been a loyal customer for years. However, this recent incident has left a sour taste in my mouth. I believe it is important for businesses to treat all customers with respect and equality, regardless of their party size.

I kindly request that you review your seating policies and train your staff to be more accommodating to solo diners. By doing so, you will not only enhance the experience for customers like myself, but you will also foster a more inclusive and welcoming environment for all.

I hope you take my feedback into consideration and take the necessary steps to address this issue. I look forward to hearing from you regarding the actions you will be taking to rectify

Celebrating my granddaughter’s birthday and being my first visit to Bonefish I decided on my all time favorite, Crusty Shrimp.
First of all let me say the service from our lovely lady server was excellent, she did a fantastic service.
Then our food came from the kitchen, and I was surprised because this was not how I enjoy shrimp. The eight large shrimp were heavily, heavily battered and fried dark and long enough to be tough. I have learned to enjoy shrimp fried in a very, very light batter and just barely golden cooked, not over cooked to toughness. The first shrimp I ate, the remaining seven I peeled off all the batter, but they were still tough. Not wanting to be a standout I choked them down, I was hungry… So, I guess I’ll certainly not do the fried shrimp again at Bonefish.

The food wasn't what I was told it was. My nephew girlfriend ordered the steak dinner medium rare and it came back to her rear and she had to send it back to the kitchen and then they re-cooked it and then they overcooked it.
I ordered the shrimp mignon with french fries and coleslaw now that dish was okay but it was to sweet and then I ordered the fish and chip which I did not know it was not whities instead it was cod fish which I don't eat!!
Their variety of dishes are limited.
We also ordered my daughter a virgin margarita and my daughter was bought a lemon water with lettuce in the glass.
I guess that's how they do it but that's not what we ordered for my daughter!!😠😠

Everything! From entering to seating! Staff was prompt and polite. My waiter was/is the best! My food was excellent and seasoned perfectly for me! Didn’t have to add anything. And not overly portioned. Was a great experience for me. Will definitely be back!