Bonefish Grill Arvostelua 

posted a review , got a e mail from angelleca h with a link the only contact is a gift card system.They do not have a number for customer service . My post was not being able to be seated in a near empty restaurant at 3: 45 without a reservation This is Vero Beach , there are other places to eat that cost a lot less./ R. Stewart

My husband and I recently dined at Bonefish Grill Polaris on a busy Saturday night, and despite having reservations, we still had to wait a bit. However, it was clear the staff was putting in a tremendous effort to accommodate everyone. Once we were seated, our server, Kennedy, greeted us promptly, immediately bringing water, bread, and dipping oil. We appreciated how attentive he was throughout the evening. I ordered the Bang Bang Shrimp with an upgraded side, while my husband chose the Chimichurri Steak. The food was absolutely delicious, and Kennedy was fantastic—always there when we needed something, sometimes even before we realized we needed it! Overall, it was a wonderful and delicious dining experience, and we highly recommend Bonefish Grill Polaris. A server can make or break the experience and our server was excellent--the service really made it special!

So I am very upset as I ordered the rainbow trout crusted parm…..I ate two bites and it was full of oil. Picked up the fish and nothing but oil….waitress didn’t seem to care that I was unhappy…..threw the entire plate out so paid 25 plus and ate nothing but the broccoli. Very disappointed.

The server Kim was excellent at Bonefish Grill, Plantation in South Florida.
We were impressed with her service quality, engagement with every member of my family, menu suggestions and drink suggestions for each of us.
It is truly said great businesses rest on the capable shoulders of great employees. Kim is a great employee. Thank you Kim

I think their corporate Customer Service department must be non-existent. I have sent them three messages over the past two weeks through their on-line Contact form and have received no reply.

My son and his girlfriend too me there for my birthday dinner. We waited 45 minutes for our meal and when it arrived all dinners we cold!!! Our waitress asked us to check our food because another of her tables complained of cold food. I asked for the manager and Joe McCracken came over. Offered to heat up our dinners or make us another one. Until I told him we were leaving and he could comp the meals he never offered only kept trying to tell us one of the grills is broken and he could heat our food. So disappointing as my son drove a long way to celebrate my birthday with me. This is the 2nd bad dinner we have had there

Our server named Bayu was excellent. Very friendly and professional. He checked on us several times during our dinner, but each time he waited until we were not eating as not to disturb us, which is such a great "Breath of Fresh Air" compared to other restaurants the server interrupts your meal. Bayu is one of the best we have encountered. Great service

My wife and I just ate for the first time at Bonefish, excellent food, but the best part was the friendly, exceptional server. Very helpful, knew the menu, and could explain how the food tasted by her own experience eating at the restaurant.
Kelsie Miller is a great believer in Bonefish!
She works in Johnson City, TN
Thank You
Phil

I joined the dine in program and have eaten once a week for the last few months ! I noticed lately the price fixing up g every two weeks being a senior I am careful with money ..food is ok ,wait staff sticks and the owner of Deptford New Jersey is a real jerk !! Ignorant and rude ! His staff follows suite 🤮

My husband and I dined at the Bonefish Grille in Independence, Ohio on Saturday August 17, 2024. We ordered the Appetizer Bang Bang Shrimp which was outstanding. Bread was great. My husband had the twin lobster tail dinner which was very good. I ordered the Chilean Sea Bass. It was actually terrible. Two tiny flat pieces of fish that bore no resemblance to Chilean Sea Bass. The dollop of mashed potatoes was bland as was the spinach. Very disappointing dinner. Server was very pleasant and efficient. Mrs R J Hudak

We really liked our experience at Bonefish Grill at 14770 W. Colfax Avenue Lakewood CO! Our server, Brynne was a great waitress and very personable with such a sweet disposition! The manager, Dominick S. was a great team player and helped his staff in all areas. Our busser was friendly, pleasant and helpful named Jordan. The whole tam was very efficient and kind. We also liked our hostess who went the extra mile, too. Our food was very flavorable and served. fresh. We will return to this clean and wonderful restaurant! -- The Lowery's

Had the PARTNER SELECTION Oscar Halibut. Fish was overcooked and dry, the lumped crab was exactly that. Dry and overcooked as well.

Also tip suggestion was based of meal plus tax.

Hi. I had dinner by myself this afternoon. The sirloin steak was so tender and tasty and the server? waited to see if it was cooked to my order and it was. I have never had a server/cook wait to see if my steak was cooked to my order. Thank you. The Lump Crabmeat crab cake had lots of crabmeat in it. The server was very nice too. And I earned $5.00 off. Love Bonefish.

Warning: This review is a little long but for good reason.

My wife and I had the opportunity to visit Bonefish Grill on University Drive in Coral Springs on Thursday, June 6th. We decided to try that restaurant for something different than the usual places like Outback Steakhouse or Red Lobster.

We parked in the parking lot and walked in around 8pm. We usually like eating a little later in the evening when going out to avoid the dinner rush (crowded restaurants). Within 30 seconds of walking in, we were met by a young lady at the hostess station. She was very pleasant and asked where we would like to be seated. The restaurant was less than 50% occupied. My wife replied by saying, a booth but wherever is easier for the waitress. Without hesitation she took us to our table. The restaurant itself has a very inviting decor for a chain restaurant. It makes you feel relaxed.

There we met our waitress within a few minutes we were met by a very nice young lady by the name of Rachel. Rachel throughout the entire evening was one of the nicest waitresses we had in a good long while. My wife ordered the Filet Mignon, and I ordered the Chilean Sea Bass. I also ordered their Sangria while my wife had a soft drink.

The food was ready a little quicker than I expected and was delivered by the young lady who met us at the hostess station. That was a little usual but what happened next was really usual. The young lady asked my wife if the steak was cook correctly. I have never seen a hostess deliver the food from the kitchen let alone ask about the cook. My wife cut into it and took a bite and told her it was perfect. Likewise, my Chilean Sea Bass was awesome. The sangria was also one of the best I ever had. She was very nice, and my wife likes to award people that go above beyond a really cool looking pen.

A few moments after the young lady left, Rachel returned and inquired about the food and whether we needed anything else. Rachel is a very warm person and had a way of making us feel special. Someone who is definitely a credit to the brand and the occupation. At one point we asked her for the hostess' name as we wanted to mention her in our review. Rachel told us her name was Katy. I started thinking Katy, I know that name from somewhere. I then followed up with another question. I said to Rachel, she's not the hostess, is she? Rachel smiled and chuckled a little and then said, no. Katy is the Managing Partner of the restaurant. Then it came back to me. I saw her name on the website - Katy Mears.

In conclusion, I would like to say that was the nicest dining out experience we my wife and I have had in a while. Bonefish Grill is our new favorite restaurant of its class in the Coral Springs area, and we will definitely be back because of people like Rachel and Katy.

Thank You,

Chris and Sharon

Service was good, Poke was AWESOME (do not remove this) wine good, bread was hot then... we ordered the "Two meals for.." My Sampi tasted pretgty good but too dry. Not enough sauce. Nice shrimp poor scallops and way to few. Using Bay Scallops??? Poor quality for a meal that listed at $33.00. Wife's Lilys Chicken way overcooked, dry and tough. Server replaced it but it took way too long. I was finished and still no meal for my wife. Spoiled our experience. She just took it home. There was a large group there but it's not our issue...it's yours. Very disappointed!!

the soft shell crab belongs in the garbage, I love soft shell crab. the photo shows the crab as it should be prepare quickly fried with a golden , crispy batter. the one served is a mushy gray/brown. the legs and body are soggy and the crab itself is very small. If you love soft shell crab do not get it at Bonefish grill. the only edible portion is the stuffing . Not what I wanted to pay.

Our server Howie is the best! He's the reason we keep going back to Bonefish Grill. He's very attentive and knowledgeable. We never have to ask him for anything. He always comes with refills before we run out.

The Food was great and
HollyJ was the best waitress
in Lancaster Pa

I go the Bonefish Grill on Cobb Parkway Atlanta GA 30339 every Lenten season for the Angler's catch, but the last two years this meal has missed the mark badly!! On my most recent visit 3/22/24, and LAST VISIT, the fish was old, not tender and flakey like their competitor The Atlanta Fish Market. The shrimp was not the shrimp advertised but bang, bang shrimp without the sauce. I know this. because I have ordered this meal several times in the past and I had the bang, bang shrimp as an appetizer on 3/22/24. This was humiliating and deceiving. The white couple seated behind me was served the same meal, but it was fresh and correct including the shrimp, which was not bang, bang shrimp. but the shrimp as advertise. My racial radar went up, and I notice all the African Americas patrons sit in the bar area and all the white customers are seated at a table. Bonefish clearly doesn't want to serve this meal and they definitely don't want my money, patronage or other African Americans. The color of money is GREEN, not black, brown or white!! I cannot in good conscience EVER go to this place again. I'm going back home to The Atlanta Fish Market where I am appreciated and served with LOVE!!

P.S. If only I could have selected zero stars!!!

Mr. Max
(404) 664-5028

We took family since we loved this restaurant.

I ordered crab cakes and an appetizer and side.

Crab cakes used to be “Lump” crab cakes. My crab was mashed crab and UNDERCOOKED!

Asked for them to cook more. Received 2 new UNDERCOOKED crab cakes. They are made with raw egg as a filler. Couldn’t eat them, asked to take home.

Was charged twice for this.