I have all of my company's servers managed by Bobcares.com, and their services are truly excellent. They respond very quickly and always solve any issues efficiently. I trust them completely. They... Näytä lisää
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We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares... Näytä lisää
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A perfect experience! I We have been partnering with Bobcares for almost 9 years, and they are truly an outstanding team. They handle the support for our Linux web servers with exceptional speed and... Näytä lisää
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Bobcares helped me add trusted IP addresses to my server whitelist. This is because we have the server locked down so that no one can access it from anywhere but a few key locations. Bobcares is also... Näytä lisää
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Yhteystiedot
202 E Earll Dr #410, 85012, Phoenix, AZ, Yhdysvallat
- +1 (800) 383-5193
- sales@bobcares.com
- bobcares.com
4,8
Erinomainen
548 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
BobCares is the Best
BobCares is the Best. They consistently perform above and beyond........Kudos
29. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Hans,
Thank you for the generous 5-star feedback. Striving to go above and beyond is part of our commitment to excellence, and feedback like yours reinforces that we are on the right track. Thank you once again for your continued trust and support.
Regards,
Sruthi S
Quality Manager
Bobcares
Responsive and thoughtful
Response time was very quick and they resolved my question right away while keeping security in mind.
27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Dean,
Thank you so much for the 5-star feedback. Our team is dedicated to maintaining high responsiveness, as we understand the value of swift assistance in fixing issues. Your recognition is greatly appreciated and encourages us to continue delivering high-quality support.
Regards,
Sruthi S
Quality Manager
Bobcares
These guys are incredible
These guys are incredible. Ive been using them for years - they can fix everything! I sleep way better at night knowing Bobcares are watching over everything for me.
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Chris,
Wow! Such an amazing feedback. Thank you for giving us 5-star rating. Our team @ Bobcares works around the clock to ensure our customers have complete peace of mind and can stay focused and confident in their business. It is always our priority to ensure everything runs smoothly, and we truly appreciate the opportunity to serve you over the years.
Regards,
Sruthi S
Quality Manager
Bobcares
Great Team with quick response and…
Great Team with quick response and solution finder. This team excels in providing prompt responses and consistently delivers effective solutions.
15. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Arjun,
Thank you so much for the wonderful feedback! We are glad to hear that our team's responsiveness and problem-solving efforts have made a positive impact. Providing timely and effective support is always our goal, and we truly appreciate your recognition and trust.
Regards,
Sruthi S
Quality Manager
Bobcares
Builder comments detailed and helpful
Builder comments throughout the process were detailed and helpful
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Perry,
We believe that resolving an issue is just as important as clearly explaining it and ensuring our customers fully understand the solution. Thank you for your kind words and the 5-star rating, we truly appreciate your support!
Regards,
Sruthi S
Quality Manager
Bobcares
Swift and very useful support
Swift and very useful support from the excellent Bobcats Server Managed staff.
27. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Meneer,
We are glad to hear that our support was swift and helpful. The Bobcares team always strives to deliver reliable and timely service and we truly appreciate your recognition!
Regards,
Sruthi S
Quality Manager
Bobcares
We had a quick turnaround support from…
We had a quick turnaround support from Ameer from BobCares team to fix a Cname issue we were facing with email delivery. This was rectified by Ameer instantly. We appreciate BC's support at all times and trust them and their expertise! 5 Stars and always reliable!
27. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Shamil,
Thank you for your valuable feedback and the 5-star rating. DNS mismatches can critically impact service reliability, particularly with email delivery, and it’s essential that such issues are addressed without delay. We are glad to know that Mr. Ameer from our Infrastructure Management team was able to swiftly identify and resolve the issue, ensuring uninterrupted service. We are always here to help and committed to providing reliable service every time!
Regards,
Sruthi S
Quality Manager
Bobcares
They helped me to Upgrade my ImunifyAV…
They helped me to Upgrade my ImunifyAV to my regular Imunify360 subscription that I always had. Thank you, guys
17. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Michael,
Thank you for your 5-star review. Ensuring you are utilizing the full suite of security features is important, and we are glad everything is now correctly aligned with your subscription. If you ever need further help, we are always here for you.
Regards,
Sruthi S
Quality Manager
Bobcares
I'm working with them since 2014
I'm working with them since 2014 and I'm very Happy with theim service. I have some VPS and dedicated servers and, when there is some problem they have a monitoring system and solved It.
20. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Ruben,
Thank you so much for your continued trust and support for these many years. Knowing that our monitoring system and quick resolutions have made a difference means a lot to us. We are always here to keep your VPS and dedicated servers running reliably.
Regards,
Sruthi S
Quality Manager
Bobcares
We recently migrated our old server to…
We recently migrated our old server to a new server because CentOS 7 had reached the end of life. Bobcares was there every step of the way, and was very efficient and professional. Their knowledge was extensive, and they made the whole nerve wracking procedure very smooth and worry free! Could not recommend them any higher!
20. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi William,
Thank you for your wonderful feedback. Migrations can be stressful, but our goal is always to handle them efficiently and professionally. Our efforts feel truly rewarding when we receive such positive feedback from our valued customers. We truly appreciate your recommendation and look forward to supporting you in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Amazing support and really easy communication
Awesome support! Resolve anything i threw at them with ease, very easy and nice communication.
I would definitely use their service again!
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Plamen,
We are so glad to hear that you found our support awesome and communication smooth. Solving challenges with ease is what we strive for. Thank you very much for the 5-star rating. We would be happy to assist you again anytime.
Regards,
Sruthi S
Quality Manager
Bobcares
Found the problem logically and quickly.
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Mark,
Thank you very much for the 5-star rating and feedback. If you ever need assistance again, we are always here to help. Thanks for choosing Bobcares.
Regards,
Sruthi S
Quality Manager
Bobcares
Do not hesitate - BobCares
In my 10 years of work experience, I have used several companies for server management services. Each of these companies had serious shortcomings in support compared to what they communicated and stated in their TOS.
I considered giving up the search, but then I decided to give myself one more chance – BobCares. They are literally everything I needed, hoped for, and wished for in my business, and I received that and even more from BobCares. Do not hesitate; they do EVERYTHING! Professionally, thoroughly, kindly, and quickly.
7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Micheal,
Such an amazing feedback. Thank you very much for the 5-star rating. We understand how challenging it can be to find reliable server management, and we are honored to have exceeded your expectations. The infrastructure management team @ Bobcares has a pool of highly skilled engineers who provide professional, thorough, and fast support round the clock. We look forward to continuing to support your business.
Regards,
Sruthi S
Quality Manager
Bobcares
I have used Bobcares for 24 years
I have used Bobcares for 24 years. I could not run GH1 Web Hosting with out them. They are the backbone of my company and have been from the start.
24. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Dale,
It’s an honor to be the backbone of GH1 Web Hosting, and we truly appreciate your continued support. From the very beginning, it has been an absolute privilege to support you and GH1 Web Hosting. Knowing that we have been a part of your journey and success is incredibly rewarding. Thank you for your trust, loyalty, and kind words. We are always here for you, just like we have been from day one.
Regards,
Sruthi S
Quality Manager
Bobcares
I am very satisfied
I am very satisfied - I use the services of Bobcares many years and always the problems could be solved very fast.
22. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Dirk,
Thank you for your loyal support and wonderful 5-star review. Our team is always committed to providing fast and effective solutions. We truly appreciate your trust and look forward to serving you for many more years to come.
Regards,
Sruthi S
Quality Manager
Bobcares
Once again Bobcares saved the day!
Once again Bobcares saved the day!
One of our servers went offline and Bobcares' fantastic technicians went to work. All resolved within a few hours. Highly recommended!
22. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Stephen,
Thank you very much for the 5-star rating and awesome feedback. Providing reliable and efficient service is our top priority, and we truly appreciate your recommendation. We are always here whenever you need us.
Regards,
Sruthi S
Quality Manager
Bobcares
expensive price but good support
expensive price but good support, i like the support, it was really profesional
17. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Aren,
Thank you for your kind words and 5-star rating. We are happy to hear that you found our support professional and helpful. We truly appreciate your feedback and are always here if you need anything.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares is a great service!
Bobcares is a great service!
I've been a user for nearly two years and whether it's regular server monitoring or responding to unexpected downtime, Bobcares has been there and done a good job.
Most recently, we had an unexpected downed SQL server that Bobcares noticed through monitoring and brought back up to functioning in under an hour. Great work!
10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Ibrahim,
It is great to hear that our server monitoring and response services have consistently met your expectations. Unexpected downtime can be stressful, so we are glad we could detect and resolve your SQL server issue quickly to get you back up and running in under an hour. Thank you very much for your 5-star rating and fantastic review. If you ever need anything or have suggestions on how we can serve you even better, please don’t hesitate to reach out.
Regards,
Sruthi S
Quality Manager
Bobcares
Excellent Support & Fast Resolution!
I had a critical issue with my remote MySQL connection, and the Bobcares team handled it with outstanding professionalism and speed. Their quick response and clear troubleshooting steps ensured that everything was resolved efficiently.
They not only identified and fixed the issue but also provided detailed explanations and guidance, making it easy for me to manage future configurations. The level of expertise and dedication they showed was truly impressive.
If you're looking for reliable, knowledgeable, and fast technical support, I highly recommend Bobcares. Five stars well deserved!
8. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Andre,
Thank you so much for your thoughtful and detailed review. Providing clear troubleshooting steps and guidance is something we take pride in, so it is great to know that you found our support both effective and informative. We truly appreciate your recognition of our team’s expertise and dedication. Thanks again for your support and for being our valued part.
Regards,
Sruthi S
Quality Manager
Bobcares
Server support that let's you sleep at night
We've been using Bobcares for many years, and they have always provided excellent, conscientious support. Definitely value for money.
3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bobcares
Hi Neil,
Providing excellent service and ensure 100% customer satisfaction is what we strive for. We truly appreciate your trust and look forward to serving you for many more years to come. Thank you so much for your wonderful feedback.
Regards,
Sruthi S
Quality Manager
Bobcares
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