Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am a private buyer and was treated like royalty! They brought in a non stock sheet next day and that is impressive for a one sheet order. Shop floor guys were great loading up. I fell foul of the co... Näytä lisää
Recently placed an order for box section. Received a call from manager confirming order and delivery. Steel arrived the following day. Excellent service couldn’t recommend enough.
Quick and easy from order to delivery I ordered non slip strips for my decking great product Only downside,, maybe countersink the screw holes so screws are flush ,, we did go through A LOT of co... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.
Yhteystiedot
Shieldhall Works, Hardgate Road, G51 4TB, Glasgow, Yhdistynyt kuningaskunta
- 01795 905666
- websales@bmsteel.co.uk
- bmsteel.co.uk
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Nice and easy to order on the website
Nice and easy to order on the website, advised by phone that goods were ready exactly within the timescale given at time of order.
Collection straightforward and quick
8. kesäkuuta 2025
Trailer bed
Very easy and efficient service and ordering. Delivery service was excellent
6. kesäkuuta 2025
Website was easy to navigate and the…
Website was easy to navigate and the staff were friendly and pleasant on the follow up phone call. The delivery driver was friendly, helpful and knowledgeable although I found the delivery charge expensive there is the alternative to collect, will definitely be using them in the future and have already passed their details on to a friend.
5. kesäkuuta 2025
Great service with great communications
5. kesäkuuta 2025
customer service second to none
customer service second to none. delivered as instructed. delivery driver helpful and efficient what more do you need.
4. kesäkuuta 2025
Very helpful
29. toukokuuta 2025
Good quality & Friendly Service
Good quality. Just what we ordered.
Friendly and helpful staff.
Thank you
22. toukokuuta 2025
I am glad I chose to buy from BM Steel
I am glad I chose to buy from BM Steel. They are trustworthy and open to please any customer. I will definitely use their services when I need their products again. And the delivery part was excellent. I didn't have to stay at home to receive the goods. Thank you BM Steel!
25. toukokuuta 2025
Excellent service.
23. toukokuuta 2025
A great Service
Great service from start to the end, quick delivery and very helpful staff at the phone.
Can't be happier, thank you!!
22. toukokuuta 2025
1st class service
After ordering some handrail and accessories , I discovered I and BM had made a mistake in the order , but once i rung and spoke to Andrew the items where sorted and exchanged with no problem , would recommend BM steel for their excellent service and will be buying from them again .
Once again a big thank you to Andrew for all his help and updates on delivery etc .
John oughton
22. toukokuuta 2025
good customer service
despite errors in the order (miscut pieces) they sorted it all out to my satisfaction. Good customer service. Many thanks.
17. toukokuuta 2025
Vastaus yritykseltä BM Steel
We're really sorry to hear about the issues you experienced with your order, and we appreciate you bringing this to our attention. We understand your frustration regarding the miscut pieces and the use of your marked waste material. This is certainly not the standard of service we aim to provide.
There may have been a bit of confusion at the time, but just to clarify, you're more than welcome to come and collect the remaining 1.5m piece that's due to you at any time, we can get it cut and ready for you to collect if you let us know (bangor@bmsteel.co.uk) . When we spoke, we explained that we could rectify the issue by cutting replacements from the original pieces, and the incorrect parts that couldn't be used were also given to you. We offered to cut a replacement piece for the missing offcut, but you mentioned that the existing cut pieces were enough for what you needed for your welding class.
While we did try to rectify the situation on the day, we clearly fell short of your expectations, and for that, we sincerely apologize. We're always looking to improve our processes, and your feedback is invaluable in helping us do so.
The staff i dealt with were very…
The staff i dealt with were very helpful and professional i had a slight issue with my order whicg was promptly dealt with
16. toukokuuta 2025
Great service..
Great service... ordered online with ease, got a very good price..2 days later got a call, my 3 steels were ready to collect..guys in the factory super helpful, thanks
15. toukokuuta 2025
Brilliant service and communication
Ordered Ecoscape cladding from BMSteel, was not only much cheaper than other sites but customer service was first class especially from Laurie-Ann who modified an order for me and organised super-fast delivery. All staff so helpful and polite on the phone. Website is also excellent and easy to use.
16. toukokuuta 2025
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