While the car we hired in South Africa, their charges are a scam. I filled up actually in the airport, but they still managed to squeeze 2.8 extra litres into the tank and also charge a refuelling f... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered 4 sun brellas beige in color. 3 arrived with 1 shattered finial. 4 days later the 4th sun brella arrived. It was a damaged package split opened at one end with damaged umbrella shaft... Näytä lisää
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless ho... Näytä lisää
I bought a cantilever umbrella (great product), but need a replacement handle, which somehow went missing during the winter when packed away. After-Sales Support with this company is non-existent. I'm... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Bluu
Yrityksen kirjoittama
Bluu designs patio umbrellas and furniture with durable materials. We provide one-stop shopping, an
industry-leading warranty program and world class customer service that will guarantee you are more than satisfied
with your purchase.
View Us Now:
Yhteystiedot
1255 Corona St, Denver, CO 80218, 80218, Denver, Yhdysvallat
- support@bluu.com
- bluu.com
2,3
Välttävä
153 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great deck box, fast delivery
Fast delivery, easy to put together deck box, looks nice, seems waterproof so far, no complaints!
22. lokakuuta 2022
High quality products with quick…
High quality products with quick delivery! Would highly recommend!
7. lokakuuta 2022
We got our umbrella through Amazon
We got our umbrella through Amazon. We bought the weighted support through Bluu. The umbrella instructions included with the umbrella were not helpful. The instructions online didn't match what we had. We figured out how to put it together. The support was helpful. The weighted support was perfect. It was easy to fill with water and allowed us to move the umbrella back and forth with the peddle with ease.
3. lokakuuta 2022
My outdoor chaise lounge
My outdoor chaise lounge arrived quickly and was very easy to put together. It is solid, looks nice and most importantly, won't rust. I am very happy with it!
12. lokakuuta 2022
Positive experience, would buy from again
Quick to send the product and it packaged nicely and arrived undamaged. Overall, I would buy from them again.
16. lokakuuta 2022
Can't say enough positive things about…
Can't say enough positive things about Bluu and the customer service I received, after taking delivery of a 12-ft Pro Cantilever two-tier umbrella. The box was heavily damaged by Fedex ultimately resulting in a hole in the umbrella fabric. I reached out to Bluu customer service and they replaced the entire unit, no questions asked. Amazing service. Coincidentally, the second delivery was also damaged by Fedex but luckily this time the umbrella was fine. I highly recommend this product and this company. Super pleased.
26. syyskuuta 2022
Oma-aloitteinen arvostelu
I received the wrong color
I received the wrong color, it is flimsy and I would not
purchase this item again.
25. elokuuta 2022
I have researched Patio Umbrellas of…
I have researched Patio Umbrellas of all brands and models. The Bluu Sequoia Pro Cantilever Umbrella is the one I have chosen that will work best for me. The Outtra canopy is a heavy-duty fabric and the raising/lowering mechanism is very easy to use. The price was lower than all the other comparable umbrellas that I researched against, especially during a sales event. Highly very satisfied with the purchase.
17. syyskuuta 2022
Arrived quickly but not setting up til…
Arrived quickly but not setting up til early Spring here in Michigan
6. syyskuuta 2022
UPS Ugly
Well, the umbrella came late. Ordered through Amazon and ups made a mess of it. When it finally arrived, box was very beat up. The umbrella was formed and a part was missing.
On the bright side, BLUU customer service(Anna) was great. I am waiting for new fabric and the missing part. Hope it arrives sooon.
12. syyskuuta 2022
Quality, beauty and functionality!
Quality, beauty and functionality! I'm thrilled I bought my sun shelf umbrella from Bluu!
9. syyskuuta 2022
Had a problem with the height of stand…
Had a problem with the height of stand and had to fix it before we could assemble to table.
7. syyskuuta 2022
Great Product
Although customer service was lacking, I do love your chaise lounger. Keep up the great work!
31. elokuuta 2022
MY EXPERIENCE
MY EXPERIENCE
I didn’t follow the assembly instructions as closely as I should have and ran into a problem. I received wonderful help when I reached out to them and they helped solve my problem. The box is well made and I would recommend it highly.
8. syyskuuta 2022
Quality product
Quality product
No instructions included
Warning on site from others to install support bars prior to snapping sides together is IMPORTANT!!!
Box marked grey but almost looks Taupe
7. syyskuuta 2022
Do not buy from this company,because there warranty is not worth two cents.
Do not buy from this company
I can’t put together with missing parts
They don’t want to warranty there product
I have a replacement umbrella that I can’t use do to missing parts
Customer Service is slow and won’t respond to my emails
Both were sent with a damaged Umbrellas
Box missing parts
These umbrellas are to heavy to return
It cost too much for shipping
So I have two umbrellas that I can’t use.
5. syyskuuta 2022
Vastaus yritykseltä Bluu
When the buyer first claimed there was a problem with the product, we issued the buyer a new umbrella free of charge and did not ask the buyer to return it out of trust with the customer. However, the buyer seems to only want to get our products for free. After agreeing to replace it and sending out the new umbrella, the buyer immediately launched a malicious claim for charge back against us, which has not been withdrawn yet. The buyer claimed that the new umbrella we issued had the same problem as the umbrella he or she received at the beginning, but this cannot be proved. As a dedicated seller, we strive to make our customers happy with their choice. However, sometimes unexpected things just happen.
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