Blue Collar Pet Transport Arvostelua 

73
•
TrustScore 3.5/5 tähteä

3,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Dog arrived dehydrated and limping. was told that he was taken off leach to run in a dog park and fell into a hole. When contacted company about this situation, and possible vet visit, I was asked to... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have used this service multiple times to transport my cats across the country. They have proven to be extremely reliable and trustworthy. They even remembered my pets, as they had transported them t... Näytä lisää

Saanut 5/5 tähteä

Blue collar bailed us out when 10 days before we were to move permanently from Maine to New Mexico. American Airlines all of a sudden couldn’t transport our dog and two cats. I called the number of pe... Näytä lisää

Saanut 4/5 tähteä

I had a great experience they picked my pets up it was a solo run and delivered them across country ca.to Al. Pretty fast I was pleased with my pets safety and delivery.Thanks to Johnny staying in tou... Näytä lisää

Yrityksen tiedot

  1. Lemmikkieläinten kuljetuspalvelu

Yrityksen kirjoittama

Blue Collar Pet Transport has been helping owners transport their dogs and cats since 2019. BCPT strives to have your pet′s move be as safe, comfortable and stress-free as possible. We pay particular attention to details such as routing, weather, road conditions and other factors that may affect your pet(s) travel, comfort, and safety. Your pets are our family, and we treat them with nothing but the highest level of respect.


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

73 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

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3,7

Kaikki arvostelut

(73)

26 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great team!

Rick and Maureen were super nice, responsive, and eliminated any worries and concerns that I may have had. Don’t hesitate to reach out to them. A highly professional company. What a concept!

1. joulukuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you, John for your feedback Rick and Maureen work hard to satisfy clients

Saanut 2/5 tähteä

Extremely dissatisfied

The customer service lady was amazing as were the personalities of the delivery people. First off there were only supposed to be 4 to 5 animals tops on this transport, they ended up being more than double that. Our dog arrived with way more food than she should have, was extremely thirsty and the extreme lack of communication when our dog was in your possession. Not to mention the contractual things that were not done. This is unacceptable when you have someone’s dog that they love so much those things, should be not tolerated, especially for the money that is paid for this service. I will never use your service again!

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Hello Stephanie, i’m sorry for the experience you’ve had with every relocation. I don’t see that you were in our system as a client and I just wanna make sure that you are not entered in incorrectly or leaving a review for the wrong company. I will request some information to help verify this and I would love to get you taken care of.

Saanut 1/5 tähteä

Incompetent Drivers

I would have given a 0 rating but that wasn’t an option.We hired the pet transport to drive our 2 precious dogs to Texas.Unfortunately, our 2 small dogs didn’t meet the criteria to fly with us.
It was an awful experience. We told the
dogs would arrive in a little over 25 hours since both drivers would share the driving time.They turned a 25 hour plus trip , allowing more time for rest stops, into a 35 hour trip. My 2 dogs arrived at their
destination at 3:45 in the morning.The drivers, along with everything in their car ,reeked of marijuana and tobacco.We had to throw out our dogs’ clothes, toys, bedding, crates and blankets , which I washed to try to remove the stench , to no avail.I have no words to describe the shock and horror when our friend , who graciously offered to have our dogs dropped off at her house, described the condition my 2 dogs arrived in.Our flight got us in early the next day.Needless to say , I called the manager and she apologized profusely.She told me what she was going to do at her end and I asked her what was she was going to for me to compensate all I lost. I also told her I took care of the tip at pick up .They each received $100 .The manager gave us a credit of $450 which included the total $200 tip .I also got an invoice near the end of the trip with an $87 shipping fee , which I was never told about.My husband and I are still upset from this horrible experience.The only positive thing is our 2 babies arrived alive.We were nervous the whole time they were being transported.
This experience has left us so traumatized and untrusting to ever hire any ground transportation service again. We are going to rent a car and drive back home with our 2 dogs ,which are like our children.

30. lokakuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

I don’t see our system Kathy that you are in Customer. It doesn’t look like you have used our service as describe. I’m gonna send a request for information just to verify I would love to help with this.

Saanut 5/5 tähteä

Maureen was a blessing and delight.

Maureen was a blessing and delight to talk to after getting frustrated and hopeless speaking to Airline Companies about flying my 80lb baby dog from CA to NY for Thanksgiving. She went out of her way to make it happen for me. This company is compassionate and sincere. They listen and understand! They execute to satisfy your dire needs, with the knowledge that your pet is FAMILY ♡.

1. marraskuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you so much for your feedback. Maureen is a dedicated team member and does everything they can to make customers happy and take care of Pets.

Saanut 5/5 tähteä

Friendly and Responsible Service

We used Blue Collar Pet Transport when we moved from Florida to North Carolina. Tanner was our pet's driver and he sent us a video and photos on their entire journey. We felt so confident that our two dogs were being loved and cared for on their ride up from Florida. We were happily reunited with our dogs promptly at 8:00am just like they said we would be. If I ever need pet transport again, I would definitely use them. Everyone I engaged with from the booking to the final payment was very friendly.

1. marraskuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you so much, Kari for your honest feedback and recommendation of our services

Saanut 4/5 tähteä

Happy Transport

From start to finish, I was kept informed of everything. From initiating the transport, to pick up and delivery. The team driving the pup from Iowa to Washington State were great.

15. syyskuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you so much, Brandi for the positive feedback

Saanut 5/5 tähteä

Great service

Great service. Kept me up to date with my pet. Would use again.

13. syyskuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you so much for the honest feedback of our service and we hope to see you again in the future when you need Pet relocation

Saanut 5/5 tähteä

Jesus’ was a wealth of information

Jesus’ was a wealth of information. They really love dogs !! Trustworthy and reliable and honest !! You get what you pay for. Dogs are better than people !! Use Blue Collar folks to travel with your pets !!
Jimmy & Buddy Love ❤️
Lake O’ Pines Texas 🇺🇸

17. syyskuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you so much for your positive feedback Jesus always aims to please and we are so happy that you took your time to leave this feedback

Saanut 5/5 tähteä

Blue collar saved the day by getting my…

Blue collar saved the day by getting my daughter’s cats safely from Michigan to her in Texas. Thank you so much and I highly recommend these awesome people ❤️

12. syyskuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you so much for the honest feedback and we are happy to see that our team exceeded your expectations

Saanut 5/5 tähteä
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Maureen strives to always provide customer satisfaction in the ultimate experience when relocating pets! She is one of our veteran team members who displays consistency and is a thriving member of our organization!

Saanut 5/5 tähteä

Erika has been wonderful and very…

Erika has been wonderful and very helpful! I haven't setup a appt yet do to waiting on dates but she was very clear that I could call anytime for any help or any needs that I might have. If all works our I will DEFINITELY be using them.

14. syyskuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you so much for your positive feedback in regards to Erica in our team. We hope again to see you in the future and thank you for the recommendation.

Saanut 5/5 tähteä

Rick did great good guy helped with…

Rick did great good guy helped with everything I needed

3. syyskuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you Jay for your positive feedback and we’re so happy we were able to assist you with getting your pet location taken care of

Saanut 5/5 tähteä

Great company to work with.

It has been an honor and a privilege to be granted the opportunity to work with Blue Collar Pet Transport for the past 6 years. We offer world class service at a variety of price points so that our clients can decide on the type of service they can afford. We excel at international transport and adapt to the daily challenges created by the current political climate. Many of our clients have been frustrated when they attempted to import or export their pets themselves. They are greatly relieved that we have the knowledge and contacts to succeed where others have failed. We are proud of the positive reviews left by the majority of our clients. As a constantly improving organization, we take action when our clients make suggestions on how we can do better. Our team works together to rise to the occasion when unforeseen circumstances occur. Our drivers travel through 100+ degree temperatures across the US and icy sub zero conditions in the winter so that our clients don’t have to, in order to safely deliver their pets and personal vehicles to them in a timely manner. For these reasons, I am confident that Blue Collar Pet Transport will continue to be the leading and dominant pet transport company in the future.

2. syyskuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you Lance for the positive feedback. We appreciate the time you took to write this beautifully well written review. It’s our pleasure.

Saanut 2/5 tähteä

Review for Blue Collar Pet Transport

Review for Blue Collar Pet Transport
I had a very disappointing experience with Blue Collar Pet Transport, specifically with an employee named Sam. This company advertises itself as providing secure, worry-free pet transport, but my interaction was the opposite.

Sam spoke to me in a rude and unprofessional manner, making false accusations that I had withheld important information about my dog’s behavior. I explained that I was unaware of any issues and shared all the details I knew in good faith. He claimed my dog had been aggressive and bitten or attempted to bite someone—allegations that caused me significant stress. Out of concern for my dog’s safety and well-being, I investigated further and discovered that these claims were untrue.

This experience left me feeling uneasy and lacking trust in the service. Professionalism, clear communication, and accuracy are crucial when it comes to transporting beloved pets, and unfortunately, that was not my experience here.

Thank you Korky for stepping in and truly listening and allowed me to send you what correspondents pertaining to offset what transpired with Sam.

Korky is amazing!

9. elokuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you for sharing your experience. We’re sorry that your initial interaction with our team left you feeling uncomfortable and concerned about your dog’s safety.

Communication involving an animal’s behavior must be handled carefully, professionally, and based on accurate information. When a potential behavioral or safety concern is reported, our team has a responsibility to address it, but we also recognize the importance of giving the pet owner an opportunity to provide additional information and context.

We’re very glad Korky was able to step in, listen to your concerns, review the correspondence you provided, and help address the situation. We’ll also be reviewing the communication surrounding this experience internally to ensure our standards for professionalism and customer care are being followed.

Thank you for recognizing Korky’s efforts and for giving us the opportunity to hear your side of the situation. At Blue Collar Pet Transport, pets are family, not cargo, and both their safety and our customers’ trust are extremely important to us.

— Blue Collar Pet Transport

Saanut 1/5 tähteä

Do NOT use Blue Collar Pet Transport

Do NOT use Blue Collar Pet Transport! My wife and I ignored our guts and the negative reviews, and I deeply regret it. We needed to move Ozzie, a berna-doodle, from FL to TX and found Blue Collar on-line. We hired them to transport a sick/vulnerable dog, Ozzie, who has chronic Bordaella and an IGA deficiency (translation: catches anything & everything and gets really sick), while my wife flew to visit her sick Mom. The sales manager promised a professional, private, direct-route transport with no unplanned stops and our harness staying on for the entire trip (it’s a contract line item). The pre-trip planning went fine, but the day of the transport was a disaster. First, the driver showed up almost an hour late. Second, after leaving with Ozzy we watched the AirTag (Pro-Tip = put an Air-tag in your Dogs collar/harness) make a 40-minute stop at a random spot off the route to TX. Concerned, my wife called the driver who initially didn’t answer. When the driver finally did answer, the excuses started (“I was stopping for gas” …For 40 minutes? “I was visiting my mother’s grave” …Is she buried in someone’s front yard because there is no Cemetery anywhere near where you were? Not to mention that her stopping at a grave was clearly not a planned stop in the contract), and 3) At some point, Ozzy’s harness was inexplicably removed and put back on backward (in violation of the contract they had us sign and why? What was she doing with my dog?). That was enough to earn a bad review, but that was when it got even worse. Realizing we had a problem with the driver, my wife called the sales manager for help. She explained the situation, and was understandably concerned. He listened for a minute and then proceeded to call her “too uptight,” cancel the trip, and hang up on her. A few minutes later, he seemed to realize the error of his ways and texted back apologizing for hanging up (“It was out of character of me” …maybe?) and promised a full refund. Ozzy was returned (freaked out…what were they doing with my dog?), and my wife had to cancel her flight since she had the dog again. Later, she was contacted by a customer complaint specialist (seems odd that you need a full-time person to handle complaints, unless you have A LOT), “Hunter”. He listened to our story/gathered documentation, expressed regret and concern, and promised the owner would contact us to “make it right.” As of the date of this review, 10 days later, we’ve been ghosted…No Refund, No Calls/Responses from anyone. My wife had to cancel her flight to visit her mom and figure out an alternative method to get my immunocompromised dog home. It cost us lots of extra expenses, cancellation fees, and wasted time. Looking back more deeply at the reviews and info on these guys (12 complaints to the BBB!), we should have trusted our guts and avoided Blue Collar Pet Transport. We also realize that this review will almost certainly be met with an aggressive, insulting response from the owner blaming us for something to deflect blame from their lousy service (during and after). Bring it on! Save yourself the pain and avoid this company at all costs!

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you for sharing your concerns. We are sorry this transport did not proceed as planned, and we understand why the circumstances surrounding Ozzie, particularly given the health information provided to our team, made communication and adherence to the agreed service especially important.

We do want to clarify that an unexpected stop or a harness being repositioned does not, by itself, indicate that Ozzie was mistreated. We take any allegation concerning an animal’s safety seriously, and we are not aware of evidence establishing that Ozzie was harmed or improperly handled while in our care.

That said, the communication surrounding this transport could have been handled better. A customer raising concerns about their pet should be treated professionally, and we regret that the conversation escalated to the point that the transport was discontinued. Ozzie was returned safely once the service was canceled.

We also understand the frustration regarding the refund. Refunds and approved cancellations must be processed according to the applicable service agreement and payment-processing timeline, and we apologize for any lack of communication regarding its status.

We appreciate that the reviewer acknowledged Hunter’s efforts to listen, gather documentation, and address the concerns raised. Our customer service team exists precisely because transporting animals is an important responsibility and customers deserve a dedicated point of contact when something does not go as expected.

We will not respond to criticism with insults or personal attacks. We respect this customer’s right to share their experience, just as we believe it is important for us to provide context where appropriate. This experience is being reviewed internally, particularly regarding driver communication, adherence to private-transport expectations, and how customer concerns are escalated.

Pets are family, not cargo, and we remain committed to providing safe transportation and professional communication throughout every journey.

— Blue Collar Pet Transport

Saanut 5/5 tähteä

Thank you Hunter. Everything went perfectly

Brought me my new puppy from Texas to Florida when I found out he was too big to fly on the plane. Thank you so much Hunter

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Hunter loves to over exceed the expectations of our client. Thank you Charles so much for your honest feedback.

Saanut 5/5 tähteä

My furry lost baby came home

My cat had gotten out of our home and then the house was sold and an out of state move followed. Nine months later, our Bella was found under a deck and through her chip a call came in to me.

I had to quickly arrange for transport for her from Maryland to SC so I called Blue Collar Pet Transport that night and by the next morning, a man had flown to MD, picked her up at my neighbor's home, went back to the airport where he flew to Raleigh Durham and then drove down to my home in South Carolina. So, within 24 hours of my call for help I had my baby Bella back in my arms.

He also sent pics and updates throughout the trip so I knew she was ok and getting closer. If you need pet transport, I highly recommend Blue Collar Pet Transport. My choice was for a private trip but they also offer group transport for a lower cost. You can trust your furry family members with these amazing people.

3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you so much for your honest feedback Diana!

Saanut 1/5 tähteä

Worst decision ever

Worst decision ever. They did not even comply with the contract . I have an 11 years old shepherd mix rescue and I paid for service in cabin with a handle. Guess what he kept changing day as his convenience so he had to pick up the dog at my home in ocala take mia to a fly on 4 the july at 5 pm orlando airport he came to pick her up , with atitud at 1 pm of course it was imposible to make it on time go to the airport almost 3 hrs away , return the rental car and catch the plane so he said no the dog does not respond to commands, which is not true , is a pet , support and yes her behavior is perfect but he is not a k9 military trained . So I lost the money and all the arregments made in buenos aires to pick up , I was already there . Then he said I have to pay 2000 more and I send the dog by cargo which the whole point was not to do it that way , because she could travel with me if that was the case. I hired the company to avoid cargo since my dog is old ,but it did not have any other choice since I was already in argentina . Finally he arrange the dog to be flying in cargo on the 7 arriving on the 8 . Guess what the paperwork was wrong
Incomplete , the breed was incorrect since he put Sherman sheperd only like pure , " no mix " also ship it as an import. My dog ended up in warehouse with contraction materials , carrying by fort cliff machine like a palette of tiles .
Thanks to the fact I speak the language perfectly and all the employees , which I went from one office ot the other ,5 of them, as soon as they realize that the import in the papers was a pet they starting to help me to speed the process took almost 5 hours, got the dog at 1 pm she was in a cage from the day before arround 5 pm . Nobody could undertand how I paid almost 7000 and they made that mistake. She is a re location pet since I have doble citizenship not an import since the 4 until today 8 I been asking for some manager from blue collar to contact me nobody did , even at the airport nobody knew how she survive the whole odyssey. I ol.os forgot I had to paid here because of the import mistake, storage and all , almost another 400 . So no I will not ever recoment them . This site asked .e for more information to make sure it was a legit review , guess what my sweet dog passed away no long after the super stressful trip . Until today january 2026 non any kind of contact was made no refund for breaching the contract nor for the damage done.
Reply I m not scam you are , that is my reply to you . I never intended to have a full refund but yes for the service not provided, first 5000 that I have a contract you did not comply

8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

We are very sorry to learn that your dog has since passed away\. Regardless of the disagreement surrounding this transport, losing a longtime companion is incredibly difficult, and we extend our condolences to you and your family\.

We do, however, need to clarify several points for readers\.

The originally planned in\-cabin service was not completed as scheduled, and alternative transportation arrangements were subsequently made to get your dog to Argentina\. International pet transportation involves airline acceptance, documentation, customs procedures, and destination\-country requirements, and we recognize how frustrating and stressful the complications surrounding this shipment were\.

We also understand your position regarding the approximately $5,000 you state was paid toward the originally contracted service\. A request for reimbursement for a service that a customer believes was not provided is different from a request for a complete refund after alternative transportation services and expenses were provided\. We believe that distinction is important when reviewing the circumstances of this case\.

Regarding your dog’s unfortunate passing sometime after the journey, we would never minimize such a loss\. However, without veterinary documentation establishing that the transport caused or contributed to the death, it would not be appropriate for either party to state that connection as a confirmed fact\.

We also do not consider you a “scam,” and we are not interested in attacking you personally for sharing your experience\. You have every right to describe what occurred from your perspective, and we have the same responsibility to provide context based upon our records\.

We regret that this experience resulted in such frustration and that communication afterward did not provide the resolution you were seeking\. Blue Collar Pet Transport takes international transportation, documentation, and the welfare of every animal entrusted to us seriously, and situations involving service or documentation disputes are reviewed so that we can identify where improvements are necessary\.

— Blue Collar Pet Transport

Saanut 5/5 tähteä

Special Holiday Delivery!

Our new family member was brought to us in Houston TX from a shelter in New Mexico. Arrangements were made by the original owner and was the result of a family friend’s emergency rehoming need. Felix was our transporter and he was so nice and friendly throughout. We received timely updates and ETAs with photos each step of the way!! ! She was delivered to us happy and healthy and has settled in so well. Thank you very much!

26. toukokuuta 2025
Oma-aloitteinen arvostelu
Blue Collar Pet Transport-logo

Vastaus yritykseltä Blue Collar Pet Transport

Thank you, Diane for your honest feedback. We appreciate the time you took to write this review.

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