Blossoms Schoolwear Arvostelua 

Extremely delayed service. No proper communication. Emailed them, called them several times but no response from them. Never buying from them again.

I submitted an order in July and I am yet to receive it. I have called twice and sent an email and nobody has been in touch. Terrible service

Can I return it. I don’t know why you guys need to put on the school logo on the bag.?

Dreadful service

My experience as being terrible as still waiting for 2 pairs of brown slim fits trousers and that my order is still too be completed

I am still waiting on my granddaughters blazer, that's 3 month now. It ridiculous if they can't deliver things they should not be in business. Mary Ross

Still no sent my
Kids jumper 2 month later

Ordered before school finished for school holidays and still didn't get it in time. 4 visits to shop to get full order

Placed order online and was never informed it was ready for collection.
Attempted to contact on muiltiple occasions to ask if it was ready, no response. Went into the shop to enquire. Very poor service.

First delivery was not made on time.Then all the way goint to the shop and still order was incomplete.Lady standing at the counter was rude and unprofessional.Not recommended at all

No answer the phone calls and emails. 4 weeks time given but after the 4weeks no update at all. Try to contact them through phone and email but no reply the email and phones never answer or go through answer machine. Finally answer the phone on after 5 weeks just one day before dispatched the blazer.

I'm another that didn't check reviews before ordering, but a class whatsapp group suggested Blossoms, and some rated them well.
I ordered a blazer and noted the disclaimer on the website informing of an up to 4 week turnaround for schoolwear.
I accepted that and placed the order. After just over two weeks, my order was still awaiting fulfillment. Is ent an email asking if they could possibly give me an idea when they'd get to it. I didn't get a response.
The following week I called and left a voice message,with no response.
Just after the 4 week mark, I sent another email, again no response. To give the company the benefit of the doubt I waited another week, but still received nothing and order status remained the same.
I rasied a dispute with my bank and got a refund.

The worst customer service I've ever experienced.
I ordered a school blazer online. I never received any notification as to how long I'd have to wait to receive my order. When I phoned it went to voicemail and I never received a callback despite phoning numerous times. After a month I've opened a case with my credit card company to get a full refund. AVOID!

Waited 8 weeks. Items did not arrive. Called shop, left voicemails, sent emails and didn’t receive a single reply. Shambles of a shop.

Ordered a blazer the afternoon before school started in the morning their driver delivered the blazer for Mearns Castle by 7pm to my home in Maidenhill.
Quite a few of the folk who order .don't look at the 4 week delivery time before ordering then when their order does not arrive they write negative reviews.they should not order if they do not look at the clearly mentioned delivery timescales

Despite ordering in good time and prior to the deadline on their FB page my order did not arrive. Went into the store as they do not respond to emails or phone calls and was advised that there was a delivery the following Monday and that I could convert my order to click and collect. Needless to say the order was not ready for collection and I was ensured that it would be there the following day and that I would receive a phone call. That did not happen. Made another visit to the store and after waiting 45 minutes managed to get part of my order. Left it another week and returned to the store to be told that the items were not available and that they would give plain items to their machinist to put the logo on. Five visits in total and didn’t receive my full order until after the school year had started. Had a similar experience the previous year-thankfully my child will be attending a different school next year hopefully with a different supplier.

I ordered a blazer online in July and appreciated it might come slightly late due to my delay in ordering and was prepared to wait the two weeks quoted.
The estimated delivery date would have been one week after school had gone back but I could deal with that.
I went down to Blossoms to check on the status on the due date as I hadn't heard anything only to be told I'd ordered "quite late". I was told the blazer hadn't arrived as expected and I was told to go back the following week.
Again I went back, again I was told it was "quite a late order", again the blazer hadn't arrived. I was told it would be in the following Tuesday.
I went back on the Tuesday. The blazer was there but needed to go to the tailor and wouldn't be back until the Thursday.
Went on the Thursday and finally collected the blazer.
I feel I got off lightly compared to some customers who had been waiting much longer than me.
What I don't understand is why a uniform shop wouldn't hold stock of uniform items in the lead up to a new school year. I can understand maybe waiting for items to be ordered in during the year but why the wait when they know customers are going to be ordering uniforms.
Also honest delivery timescales need to be given as having to go in two or three times before collection is annoying.
Blossoms have a bit of a monopoly as they're the only supplier in East Kilbride now, but I have noticed some schools are beginning to offer alternative suppliers themselves.
Maybe a sign to up their game?

Terrible communication, took 8 weeks to receive my order which I could accept but nobody answers the phone or responds to emails or left messages which is very unprofessional. Products good once eventually received.

Ordered on the 23rd July. It is now the 1st of September and I haven’t received my order despite paying almost £12 for delivery. I have emailed customer services and have received absolutely no update or indication of when my order is expected to arrive . I received the order so late that I had to purchase other items for school starting. Huge waste of time and money .

I placed an order for over £100 on 12/7/26 and there was nothing to say there would be any delay on the order. Received nothing for over 2 weeks, tried to call and email to get an update, got no reply to the email and the phone number went straight to a full voicemail. I went into the EK store and they advised it would be 4 weeks from order date to delivery. We accepted this and then waited the 4 weeks. We recieved nothing, went to the store and they said it was dispatched and would be delivered the following saturday. We waited for the Saturday, still nothing, went back in on the Monday and they said it was out for delivery and would be delivered the next day. I did not believe this so requested a refund which they agreed to and they marked my order as refunded and told me to wait 3-5 working days for the refund. I got no refund but got an email saying the order was refunded. 2 weeks later and no refund received. Went back into the shop today and asked for a cash refund because the card refund is not processed. The boss refused to do this and said that they would email their payment processor to check why the refund hasn't went through. I asked them to send the email straight away and let me see it. The owner did this and sent the email but sent it to

ENQUIRESBUSINESS @PAYPAL.COM

I checked this out and it's not a real email address for paypal and I called the boss on this at the time but he maintained that it was a real email address and the refund will be processed soon.

This is now crossing into fraud rather than bad business practice. Since having this issue I have spoken with a number of parents from my child's school who have had similar or even worse issues with Blossoms. One of which went to small claims court to get their money back.

I will never be using them again and will be sending this to trading standards.

I would implore anyone who has had similar issues to claim a chargeback through your bank within 120 days of your refund not being received.